Program and Case Manager

Title: Program and Case Manager
Department: Justice
Community: Iqaluit
Type of Employment: Indeterminate

Salary range: $112,003 to $127,115 per year, 37.5hours/week

Northern Allowance: $16,328 per year
Housing: Subsidized Staff Housing is not Available
Union Status: Nunavut Employees Union
Closing date: December 4, 2026 @ 11:59 p.m. eastern time

This employment opportunity is restricted to Government of Nunavut employees only.

An eligibility list may be created to fill future vacancies.

Reporting to the Warden, Women and Youth Facility, the Program and Case Manager is responsible for the program planning, implementation, operation, facilitation, supervision and evaluation for special events and for the resolution of conflicts between security requirements and program opportunities. As a member of the facilities management team, the position coordinates client work, life skills, leisure and restorative programs and restorative programs and recommending key case management decisions and ensuring the delivery of contemporary programming, education, restorative justice, leading the reintegration of the client back into the community. Working closely with correctional staff, service providers and community partners, the position ensures meaningful and appropriate programs are delivered to both women and youth clients while maintaining safe and secure custody.

Main responsibilities for the Program and Case Manager include:

• Providing direction, coordination and oversight to various recreational, educational, work and service delivery programs provided by both staff and contractors;

• Identifying program needs based on needs assessments and feedback from staff and clients;

• Leading, developing and participating in a wide variety of culturally based community programming;

• Evaluating effectiveness of programs in assisting with rehabilitation and reintegration

• Coordinating client program activities in both facilities, including programs provided by staff, contractors and volunteers;

• Managing clients employed in the different programs within the facilities, ensuring appropriate training are in place, providing weekly and monthly reviews and managing the payments of earnings allowances and incentives;

• Reviewing, screening and processing applications for Transfers and Early Release requests;

• Conducting regular case management meetings and planning sessions with women and youth clients;

• Assisting correctional supervisors and correctional caseworkers in assessing women and youth client behaviour and goal setting.

The knowledge, skills, and abilities required for this job are usually obtained through a recognized:

• Diploma in corrections, justice, social services or a related field;

• Three (3) years of related work experience in programming and/or case management;

• A Class 5 driver's license and First Aid & CPR certification are required.

This is a Highly Sensitive Position and a satisfactory Criminal Record Check, along with a clear Vulnerable Sector Check is required.

The Official Languages of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. Fluency in more than one of Nunavut’s official languages would be considered an asset. Knowledge of Inuit communities, culture, land,Inuit Qaujimajatuqangit, Inuktut and experience working in a northern cross-cultural environment are also considered assets.

Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above.

• The Government of Nunavut is committed to creating a representative workforce; therefore, priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut Agreement in accordance with the Priority Hiring Policy.
• Government of Nunavut employees serving a probationary period must obtain and provide written authorization from the deputy head of their employing department. The authorization from the deputy head must accompany your application for your application to be considered.
• Possession of a criminal record may not disqualify candidates from being considered. An assessment of the criminal record will be measured against the scope and duties of the position. This is only a requirement for positions that require a satisfactory criminal record or vulnerable sector check.
• Applicants may submit their resume in any of the Official Languages of Nunavut.
• Only those candidates selected for an interview will be contacted.
• The onus is on candidates in receipt of foreign post-secondary education credentials to have their foreign credentials assessed through a recognized Canadian education institution. Failure to do so may result in the rejection of their application.

Department of Justice

The Department of Justice (JUS) plays a vital role in promoting and protecting peaceful, secure and resilient communities by administering a justice system grounded in Inuit Qaujimajatuqangit.

Public safety and crime prevention are key focuses for the department, which manages correctional facilities and oversees policing services through an agreement with the Royal Canadian Mounted Police (RCMP). Through community-based programming and restorative justice principles, the department also provides culturally relevant alternatives to the formal justice system and supports victims of crime.

The department helps shape Nunavut’s future by drafting territorial laws, providing legal services to the Government of Nunavut and supporting the administration of Nunavut’s Courts. The Department of Justice is committed to ensuring that all Nunavummiut have access to justice and live in safe, healthy communities.

The Government of Nunavut was selected as one of Canada’s Best Diversity Employers, Top Employers for Young People and recent graduates. With one of the fastest growing and youngest populations in Canada, Nunavut is a dynamic, vibrant territory, committed to becoming an even better place for future generations. As a government, we are strengthening our unique model of governance - one that integrates Inuit societal values, promotes use of the Inuktut language, achieves a representative public service, and collaborates with partners to achieve the promise of Nunavut. Successful applicants will enjoy a competitive salary, medical and dental benefits, a defined benefit pension plan, relocation privileges and opportunities for training and career advancement.