Program Director, Emergency

Company Description

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Job Description

Reporting to the Clinical Vice-President, and in partnership with the Program Medical Director, Emergency, the Program Director, Emergency provides strategic and operational leadership for the Emergency program across all Halton Healthcare hospital and community sites.

Specifically, the Program Director will:

• Work in a ‘Dyad’ with the Program Medical Director to provide leadership for the Program.
• Develop a strategic plan for the Program that is aligned with Halton Healthcare’s strategic plan.
• Establish Program goals that are aligned with the organization’s strategic priorities.
• Establish program-based quality frameworks to ensure continuous improvement in service levels and ongoing risk analysis in order to address inherent higher levels of quality risk within the Program.
• Shape organizational culture and climate by creating an environment that aligns with HH’s values, supports the interdisciplinary team and enables change.
• Strategically develop, implement and evaluate new and expanded programs to address program growth needs related to the populations served.
• Facilitate cross-functional collaboration.
• Coordinate and align resources through effective planning and budgeting, to ensure the delivery of high quality, evidence based patient care in the most cost effective manner possible.
• Support corporate projects that impact organizational functioning and/or patient care.
• Ensure the program focuses on quality patient care and adheres to best practices.
• Establish program-based quality frameworks to ensure continuous improvement in service levels.
• Address patient safety concerns and implement risk mitigation strategies; support quality review processes and investigate critical incidents.
• Support corporate projects that impact organizational functioning and/or patient care.
• Participate in corporate committees and initiatives, and seek feedback to refine leadership approaches.
• Foster an environment of learning and development for Program staff through coaching, managing performance and mentoring, with a goal of driving organizational performance.
• Cultivate a positive labour relations environment within the Program and applies policies and appropriate collective agreement language consistently and fairly.

Qualifications

• Master's Degree in Business, Healthcare Administration, Nursing or equivalent
• Current registration with the College of Nurses of Ontario or other Health Regulatory College
• Minimum of 7 years of clinical and administrative experience in a leadership position in an acute care medical setting
• Recent experience in emergency or critical care
• Expertise in building links across and outside the organization creating opportunities to collaborate and build capacity
• Strong communication and facilitation skills to influence strategies and optimize communications to achieve desired results
• Demonstrated ability to gain consensus, resolve conflict and create alignment
• Demonstrated ability to set goals, make decisions and create plans focusing on change and transformation, inclusion and development based on the strategic business direction
• Demonstrated ability to optimize allocation of human, financial and infrastructure resources to provide quality healthcare within a safe and accessible health system
• Demonstrated ability to champion a supportive learning environment that facilitates growth and development
• Promotes a culture of high performance, holding themselves and others accountable for the success of the organization’s strategy and goals
• Demonstrated ability to communicate vision that generates engagement, enthusiasm and commitments to the organization’s mission, vision and values
• Expertise in developing opportunities to drive financial and operational improvement exceeding customer, patient and community expectations
• Demonstrated ability to link operational work to the organization’s strategy with an understanding of business implications

Additional Information

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.