Program Manager - Pharmacy

About Us

What we do

The Newfoundland and Labrador Centre for Health Information (the Centre) provides quality information to health professionals, the public, researchers and health system decision makers. Through collaboration with the health system, the Centre supports the development of data and technical standards, maintains key health databases, carries out analytics and evaluation and supports health research. The Centre’s mandate also includes the development and implementation of a confidential and secure provincial electronic health record as well as other provincial clinical information programs, including the change management required to support adoption by end user clinicians.

About the Role

This role is responsible for:

• Leading, overseeing, planning and organizing activities related to the ongoing development and support of the Pharmacy Network such as governance, subject matter expertise, change management, communications, and policy development
• Leading the program administrator for the Prescription Monitoring Program and its day to day activities as supported by the Pharmacy Team
• Developing annual budget, monitoring financial activities and reporting significant variances while demonstrating sound fiscal management
• Overseeing the daily operations of the provincial program and ensuring compliance with provincial policies and applicable regulatory standards
• Overseeing the development and management of an ongoing continuous quality improvement process by overseeing the utilization of the provincial Governance Accountability Framework, for example
• Overseeing the development and deployment of provincial PN policies and guidelines and informs and advises partners regarding current trends, challenges and activities which affect policy
• Building and maintaining effective stakeholder relationships with the Regional Health Authorities, Department of Health and Community Services, vendor personnel, and Centre staff in the deployment, support and configuration of Pharmacy Network within the province.
• Planning and managing divisional staff by ensuring compliance with proper human resource management policies and procedures in recruitment, performance management and employee relations issues.

About You

Your Skills/Abilities

• Extensive knowledge of current trends and practices in the pharmacy and specifically drug information system field.
• Ability to coach and mentor staff for optimal performance and professional growth;
• Strong analytical and problem solving skills;
• Superior communication (written and oral) and interpersonal skills;
• Ability to build and maintain effective professional working relationships;
• Demonstrate good judgment and an ability to build consensus among groups with differing priorities;
• Ability to function in a high pressure, diverse, and changing environment;
• Self-motivated and possess excellent time management and organizational skills;
• Knowledge of provincial health care environment; specifically in relation to Pharmacy systems from the clinical and business aspect and familiarity with other eHealth programs.

Your Experience and Education

• Undergraduate degree in Pharmacy, or a health-related field supplemented by relevant work experience.
• 5-7 years working in a progressively responsible health care management role, of which, 3 years of experience in a people management role. This experience would include leading work teams and assigning resources in order to support the achievement of organizational objectives
• Must be a licensed pharmacist within Newfoundland and Labrador
• Leadership and management training preferred
• Familiarity with national EHR initiatives preferred

Equivalencies may be considered.

Other Information

Travel may be required for this position