Quality Assurance Analyst

About Brim

Brim Financial is a category defining fintech, building the operating system for credit cards and payments. Our platform powers card programs for banks, credit unions, fintechs, and global brands across North America. We are a fast-growing company. We are backed by EDC Growth Equity, Epic Ventures, Vistara Growth, and Impression Ventures and have been recognized as a CB Insights Fintech 100 company and Deloitte Fast 50 and Deloitte Fast 500 winners.

The Quality Assurance Analyst is responsible for ensuring the quality, reliability of Brim’s platform by developing and executing test cases, identifying and documenting defects, and validating system functionality. Working closely with Engineering, Product, Operations, and other cross-functional teams, the Quality Assurance Analyst helps ensure that new features, system enhancements, and integrations meet functional requirements and deliver a reliable user experience.

What You’ll Do

• Review and analyze business and technical requirements, and functional specifications to develop and execute test cases.
• Perform manual and automated testing, including functional, regression, integration, and user acceptance testing, to validate application functionality and system performance.
• Conduct API and integration testing to validate APIs, third-party services, data exchanges, and system interactions.
• Perform database and backend testing using SQL to validate data integrity, transaction accuracy, and expected system behavior.
• Identify, document, and track defects, providing clear steps to reproduce issues and supporting information to assist development teams with investigation and resolution.
• Collaborate with Engineering and Product teams, and other stakeholders to clarify requirements, communicate testing results, and verify defect fixes.
• Execute post-release and post-implementation testing to identify potential issues and verify that system changes function as expected.
• Maintain test cases, test results, defect logs, and other QA documentation, ensuring testing activities are properly recorded and up to date.
• Contribute to improving testing processes, test coverage, and automation practices to support ongoing product quality and efficient software delivery.

What You’ll Bring

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• At least 2 years of experience in software quality assurance, software testing, or a related role.
• Hands-on experience with testing methodologies, including functional, regression, integration, and user acceptance testing.
• Strong knowledge of API testing, including RESTful APIs, and the ability to validate system integrations and data exchanges.
• Experience with automated testing tools and frameworks and with API testing tools (Postman, Swagger).
• Experience with defect tracking and test management tools, such as Jira or Linear.
• Strong analytical, troubleshooting, and problem-solving skills, with exceptional attention to detail.
• Good written and verbal communication skills, with the ability to document defects clearly and collaborate effectively with technical and non-technical stakeholders.
• Strong organizational and time management skills, with the ability to manage multiple testing activities and meet deadlines.

Bonus if you have

• Experience working in fintech, banking, financial services, or payment processing environments.
• Familiarity with credit card transaction processing, payment networks (Visa, Mastercard), settlement processes, or rewards platforms.
• Intermediate SQL skills, with the ability to query databases and validate data accuracy and integrity.
• Familiarity with CI/CD pipelines and automated testing within software deployment workflows.
• Experience with performance, load, or security testing.
• Exposure to cloud-based applications, microservices architectures, and event-driven systems.

What We Offer

• Competitive compensation and equity.
• Remote-first workplace (Eastern Time).
• Comprehensive health plan and PTO.
• A team that treats AI as a force multiplier, not a threat.
• Real ownership - you'll shape the processes and standards that drive how we deliver customer value.

Other Information

• Remote (Canada ET).
• Compensation: CAD 60,000-75,000
• Base salary range: For this role, candidates can expect a base salary range, described in the posting. Actual compensation is determined based on skills, experience, and role level. Exceptional candidates may be considered above the top of the range, and pay increases for those who make a big impact in the role.
• Vacancy status: Not a backfill.

At Brim Financial, we view AI as a force multiplier in all that we do, including recruiting. In that spirit, we may use AI-enabled tools during the application screening process to assist with the review of candidate