Quality Engineer

Quality Engineer

Toronto, Ontario (on-site) | Full-time, permanent | MFL Robotics, Intero Integrity Services

Help us make quality the reason clients choose us, every time. You get the technology, the shop floor and the room to build it.

Are you a Quality Engineer who would rather fix the root cause on the shop floor than write another procedure nobody reads? Then this new role is for you. You'll help shape how quality and reliability work in a growing, high-tech business, with robotic inspection tools you won't find anywhere else.

What we do

Intero Integrity Services helps clients extend the lifetime and performance of their industrial assets. We combine innovative technology, state-of-the-art equipment and advanced data management to keep those assets safe and efficient.

As part of Intero, our MFL business unit specializes in robotic inspection tools that travel through oil and gas pipelines and measure their condition from the inside: wall loss, corrosion and other defects. We are pioneers in the “unpiggable” market, meaning pipelines that conventional tools can’t get through. Our clients use our data to decide where to repair and how to keep their pipelines safe.

From our headquarters in Toronto, we send people and tools to projects around the world, and we develop new technology together with industry partners and major clients.
See our tools in action: https://www.youtube.com/watch?v=bJ1uPiw0b3A

Thanks to our growth, we have a newly created position for a Quality Engineering Specialist.

Your role

Quality is a key part of where MFL is heading, and this new role is our focus on reliability. Your goal: increase the quality and reliability of our tools, our processes and our execution in the field. Quality here is still being built, and we want it to be seen as a partner, not a gatekeeper. You'll help create that culture.

Your time is roughly split 50/50 between analysis and documentation on one side, and the shop floor, workshop and field on the other. What you'll do:

• Support Production & Reliability and Operations to improve the quality and reliability of our inspection tools, processes and field execution.

• Drive efficiencies in production and help define maintenance plans for our tools, together with the Production & Reliability team.

• Lead root cause analysis on failures and non-conformances, and follow through with corrective and preventive actions (NCR / CAPA).

• Set up and strengthen quality controls and inspection and test plans, using tools such as FMEA, Lean, Six Sigma and SPC.

• Support the ongoing implementation of our ISO management systems and run internal audits.

• Track quality and reliability KPIs and turn the data into clear improvement actions for the teams.

In your first 6 to 12 months, you'll map where our processes and procedures can improve, and turn those gaps into concrete improvements. Travel within Canada and the USA is around 20%.

What you bring

Must-haves

• A bachelor's degree in engineering, or a related field.

• At least 5 years of experience in quality engineering and ISO management systems (ISO 9001; 45001 / 14001 is a plus), including at least 2 years leading cross-functional improvement work.

• Experience in a small-series production environment with complex technical products, such as robotics, electronics or similar technology.

• Hands-on experience with root cause analysis, NCR / CAPA and continuous improvement tools (FMEA, Lean, Six Sigma).

• Organised, analytical and a natural problem solver, who builds things together with colleagues rather than for them.

• Comfortable on the shop floor as much as at your desk, and able to travel around 20% in Canada and the USA.

Nice-to-haves

• Certifications such as ASQ CQE, Lean Six Sigma Green or Black Belt, ISO 9001 Lead Auditor, API 1169 or NACE / AMPP.

• P.Eng. or EIT designation.

• Experience in oil & gas services, automotive, aerospace or medical technology.

• Experience with Power BI, an ERP system and QA/QC or QMS software.

Why join Intero MFL

• Unique technology: robotic tools that inspect pipelines nobody else can, and a front-row seat as we develop the next generation.

• Real impact: this is a new role. You build quality culture and reliability from the start, and you can see the result in our tools and in client trust.

• Room to grow: MFL keeps growing. From here you can grow into a QHSE lead role or other engineering roles.

• Training and certifications: we invest in your development, and together we agree which courses and certifications help you grow, such as Lean Six Sigma or Lead Auditor.

What we offer

• A bonus program based on company and individual performance.

• Extended health, dental and vision coverage from day 1, life insurance, AD&D and short-term disability insurance.

• RRSP matching.

• 4 weeks of vacation, flexible working hours and paid time off.

• A full-time, permanent, on-site role in Toronto.

Ready to apply?
Send your resume to Veroniek Smits at [email protected]. A short cover letter is welcome, but not required. Questions about the role? Contact Veroniek at the same address.

We don't work with agencies for this vacancy.

As part of our recruitment process, we may use artificial intelligence-enabled tools to support administrative and screening activities (such as resume review and candidate matching). These tools assist, and do not replace, human decision-making. All hiring decisions are made by qualified individuals and are subject to human review. Personal information is collected, used and retained in accordance with applicable privacy legislation.

We are committed to fair, equitable and inclusive hiring. Accommodation is available on request at any stage of the hiring process.
This posting is for an existing vacancy.