Posted 20 days ago
Quality Improvement Specialist
@ Squamish Nation
West Vancouver, British Columbia
Overview
Squamish Nation's Ayás Mén̓men Child & Family Services is hiring a permanent full-time Quality Improvement Specialist on the North Shore. The role leads and supports quality improvement, accreditation, evaluation and service enhancement across child and family programs, working with Elders and Traditional Knowledge Keepers. The posting states a salary of $80,026 to $120,040 with extended medical and dental, pension matching, supplementary savings and a professional development budget.
Responsibilities:
- Lead quality improvement and accreditation initiatives across programs
- Design and conduct program and service evaluations
- Review and update policies, procedures and practice standards
- Develop and deliver staff training and learning opportunities
- Collaborate with Elders and Traditional Knowledge Keepers
Requirements summary:
- Bachelor's degree in social work, public administration or health sciences
- Training in Lean, Six Sigma or equivalent
- 5-7 years of quality assurance or evaluation experience
- Knowledge of BC childcare regulations and MCFD guidelines
- Advanced Microsoft 365 proficiency
- Indigenous community experience strongly preferred
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Encouraged to apply | Indigenous peoples |
| Education | Bachelor’s degree (required) |
| Fields of study | Social Work, Public Administration, Health Sciences |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Squamish Nation
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Sḵwx̱wú7mesh Úxwumixw: a unity of the Squamish Peoples with an uplifting culture, rich history, and exciting future.
Full company description
The Sḵwx̱wú7mesh Úxwumixw (also known as the Squamish Nation) is a unity of the Squamish Peoples with an uplifting culture, rich history, and exciting future. The Nation is an innovative Indigenous government that uses its resources to provide, guide, and protect the Squamish territory and Squamish People. The Sḵwx̱wú7mesh Stélmexw (Squamish People) continue to reside in the area now described as the Lower Mainland of British Columbia. The largest proportion of Sḵwx̱wú7mesh Úxwumixw Members live in several urban reserve communities in the present-day cities of Vancouver, North and West Vancouver and the municipality of Squamish, B.C. Over 47 per cent of the more than 4,050 Sḵwx̱wú7mesh Úxwumixw Members live on-reserve, and membership is determined by guidelines set out in the Squamish Nation Membership Code. The Nation has never ceded or surrendered title to its lands, rights to its resources or the power to make decisions within its territory.
- LinkedIn followers
- 6,460
- People associated on LinkedIn
- 454
- Reported office locations
- 320 Seymour Boulevard, North Vancouver, British Columbia V7J 2J3, CA
- Business categories
- Communities
- Government
- Public Relations
- Other recorded names
- Squamish Nation
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The Sḵwx̱wú7mesh Úxwumixw (also known as the Squamish Nation) is a unity of the Squamish Peoples with an uplifting culture, rich history, and exciting future. The Nation is an innovative Indigenous government that uses its resources to provide, guide, and protect the Squamish territory and Squamish People. The Sḵwx̱wú7mesh Stélmexw (Squamish People) continue to reside in the area now described as the Lower…
| Field | Value |
|---|---|
| Industry | Government Relations Services |
| Company size | 201-500 employees |
| Headquarters | North Vancouver, British Columbia |
| Organization type | Government Agency |
| Year founded | 1923 |
| Open jobs on Jobsy | 26 |
| View page |
PERMANENT FULL-TIME POSITION ON THE NORTH SHORE
CLOSES: Open Until Filled
Be Part of Something Meaningful
Join Ayás Mén̓men Child & Family Services as a Quality Improvement Specialist and help strengthen programs, services, and practices that support the wellness of Sḵwx̱wú7mesh children, youth, individuals, and families.
Grounded in Squamish values, teachings, and culturally safe practices, Ayás Mén̓men is committed to delivering high-quality, evidence-informed services that promote healing, wellness, belonging, and community well-being. Through continuous quality improvement, accreditation, evaluation, and service enhancement initiatives, this role plays a key part in ensuring programs remain effective, accountable, and responsive to community needs.
Reporting to the Senior Manager, Quality Improvement, the Quality Improvement Specialist leads and supports quality improvement, accreditation, evaluation, and service enhancement initiatives across Ayás Mén̓men Child & Family Services. Working collaboratively with staff, leadership, Elder Advisors, Traditional Knowledge Keepers, and community partners, you will help strengthen practice standards, support continuous learning, and advance culturally grounded service excellence.
What You’ll Do
Lead and support continuous quality improvement and accreditation initiatives across Ayás Mén̓men programs.
Collaborate with Elders and Traditional Knowledge Keepers to integrate Squamish values, teachings, language, and cultural perspectives into quality improvement practices.
Coordinate accreditation activities, self-assessments, and service enhancement initiatives.
Develop and continuously improve quality frameworks, practice standards, tools, and resources.
Review and update policies, procedures, and practice standards to strengthen service delivery and identify opportunities for improvement.
Design and conduct program and service evaluations, including outcome measurement and reporting.
Develop and deliver staff orientation, training, workshops, and learning opportunities.
Build strong partnerships with staff, leadership, community partners, and regulatory bodies.
Monitor legislation, regulations, standards, and emerging best practices relevant to People Services programs.
Support data collection, analysis, reporting, and service improvement activities.
Support the use of Microsoft 365, SharePoint, Forms, Teams, Power BI, and other tools that promote collaboration and quality improvement.
Support organizational change initiatives and contribute to ongoing service excellence across Ayás Mén̓men Child & Family Services.
What We’re Looking For
Bachelor's Degree in Social Work, Public Administration, Health Sciences, or a related field.
Training in quality improvement methodologies such as Lean, Six Sigma, or equivalent.
5-7 years of progressive experience in quality assurance, program evaluation, accreditation, or continuous improvement within child and family services or a related field.
Knowledge of BC childcare regulations, youth services standards, and MCFD guidelines.
Experience supporting accreditation processes and regulatory compliance initiatives.
Experience developing policies, procedures, and training materials.
Strong project management, facilitation, and organizational skills.
Excellent analytical, communication, and relationship-building abilities.
Demonstrated ability to manage multiple priorities and deadlines.
Advanced proficiency with Microsoft 365 and data management systems.
Experience working with Indigenous communities or within a culturally grounded organization is strongly preferred.
Knowledge and understanding of Skwxwú7mesh Úxwumixw history, culture, customs, land, and People is preferred.
Why Work With Us
- Impactful Work – Be part of a team dedicated to serving the community through Na estétx̱ w sḵwálwen cht (Trust), Na estitkw sḵwálwen cht (Security), Na esḵw’úḵw’ulh sḵwálwen cht (Purpose) and Na eslhílhkw’is sḵwálwen cht (Belonging)
- Professional Growth – We invest in our people with training, mentorship, and career development
- Sḵwx̱wú7mesh Úxwumixw Values – Be part of an organization that values Úxwumixw (community/peoples), snew̓íyelh(guiding through teachings), wenáxws (respect) and inclusivity.
As a dynamic community organization, we understand the importance of employing enthusiastic and talented people to work together. We know that our future strength and growth is very much dependent on our key resources – our people. With a variety of programs and services, we offer career paths that fit many areas of expertise, backgrounds, and interests. Along with competitive compensation and benefits, we foster an environment that values diversity through the respect and appreciation of each person for their individual attributes.
Salary: $80,026 - $120,040
Candidates are typically offered compensation between the beginning to the midpoint of the range. We are committed to providing a fair and equitable package that reflects the value an individual brings to the organization.
Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget.
Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose
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