Receptionist - DPM

Join Del Property Management: Building Communities, Growing Careers

Build Your Future with Us

Our strength, innovation and growth are the result of talented individuals who come together as a team to build sustainable and award-winning homes and communities. Through passion and dedication, our employees work collectively to develop some of the largest and most complex projects within the Greater Toronto Area.

We recognize our employees are the key to our success, and we invest in creating a meaningful employee experience and culture that promotes:

· Professional development opportunities

· A diverse and robust suite of benefits and perks

· Social and sustainable impact within our company and the communities we build, and much more.

As a Del Property Management employee, you contribute to our purpose and standard of

excellence while building homes for people today and the generations of tomorrow.

Who We Are

Del Property Management (DPM) is a trusted leader in residential condominium property management with over 56 years of experience. We manage over 87,000 condominium homes across 300 communities in the Greater Toronto Area (GTA). Recognized as the #3 condominium manager in Canada by the REMI Network, we pride ourselves on our commitment to excellence and integrity in all aspects of our business.

Role Summary:

Are you someone who enjoys helping people, creating positive first impressions, and keeping things organized behind the scenes?

We're looking for a professional, personable, and service-focused Receptionist to join our team. As the first point of contact, you'll play an important role in creating a welcoming experience while helping our team deliver exceptional service every day.

Key Responsibilities:

Front Desk & Visitor Management

• Greet and assist property owners, tenants, vendors, employees and visitors in a courteous and professional manner.
• Maintain reception area cleanliness, organization, and professional appearance.
• Monitor and manage visitor sign-in procedures and security protocols.
• Direct visitors to appropriate staff members or meeting rooms.

Communications

• Answer, screen, and direct incoming phone calls to appropriate departments or staff members.
• Take accurate messages and relay information promptly.
• Respond to general inquiries from property owners, tenants, and vendors.
• Monitor and respond to general email inquiries as directed.

Administrative Support

• Receive, sort, and distribute incoming mail, courier packages, and deliveries.
• Coordinate outgoing mail and courier services.
• Perform data entry and maintain accurate records in property management software systems.
• Process and file documents, work orders, and correspondence.
• Schedule and coordinate Boardroom bookings.
• Support property managers and office staff with administrative tasks as needed.

Other Duties as Assigned

• Assist with special projects and other duties as assigned.
• Provide backup support to other administrative staff as needed.
• Maintain filing systems and condominium corporation records.
• Prepare notices and correspondence under supervisor guidance.

Qualifications & Experience:

• A high school diploma or equivalent.
• Excellent verbal and written communication skills with a professional phone manner.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel).
• Strong organizational skills with exceptional attention to detail.
• Outstanding customer service skills and ability to interact professionally with diverse stakeholders.
• Ability to multitask, prioritize effectively, and work independently.
• Professional appearance and demeanor.
• Discretion and ability to maintain confidentiality.
• Punctual, reliable, and dependable.
• Positive attitude and team-oriented mindset.

Supporting Inclusion & Belonging

Tridel Group of Companies is committed to having a workforce that reflects the communities where we build, where everyone feels they belong, is physically and psychologically safe, and can reach their full potential. We embrace diversity while reinforcing equity and inclusion and are committed to building a team with a range of experiences and skills. As an equal opportunity employer, we encourage all qualified individuals to apply, including those who self-identify as Indigenous in Canada (First Nations, Métis, Inuit), are from racialized communities, and persons with disabilities. We remain committed to a barrier-free recruitment and selection process and will provide accommodation upon request. If you require accommodation at any stage of the recruitment process, please email your request to [email protected]. All information received will be handled in strict confidence.