Posted 2 months ago
Regulatory Compliance Associate
@ Pacific Smoke International Inc
Markham, Ontario
Overview
Pacific Smoke International is hiring a bilingual Regulatory Compliance Associate in Markham, reporting to the Director of Public Relations and Regulatory Affairs. The work covers reviewing labels, packaging and promotional materials against Canadian vaping and tobacco regulations, maintaining compliance records, and coordinating with manufacturers and internal teams. The posting states on-site work with up to 4 days in the office and a Mandarin language asset.
Responsibilities:
- Review and approve labels and packaging under TVPA and CPLA
- Review promotional and marketing materials under VPLPR and VPPR
- Provide ingredient reporting under Health Canada VPRR
- Create and deliver compliance training to manufacturers and departments
- Maintain quality systems, SOPs and regulatory master documentation
Requirements summary:
- Bachelor of Science or relevant degree
- Minimum 2 years QC/QA or consumer labelling experience
- Thorough knowledge of Health Canada and Excise Act regulations
- Proficiency with Microsoft Office, particularly Excel
- Mandarin language ability is a strong asset
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-08-24
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Engineering |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, Mandarin |
| Education | Bachelor’s degree (required) |
| Fields of study | Science |
| Perks mentioned | Generous paid time off, Performance bonus, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pacific Smoke International Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Canada's largest and leading distributor of electronic vaporizers and award-winning e-liquids
Full company description
🚀 Welcome to Pacific Smoke International – Pioneering a Smoke-Free Future At Pacific Smoke International, we’re not just a company—we’re a movement. As Canada’s leading wholesale distributor of premium electronic vaporizers and e-liquids, we’re on a bold mission to eliminate combustible cigarettes and empower people to make healthier lifestyle choices. Why We Exist 🌍 Our Vision: To eliminate combustible cigarettes from the world. 🔥 Our Mission: To empower 1 million individuals by creating and distributing products that improve their lifestyle choices. Why Join Our Team? ✨ Impact-Driven Work: Be part of an industry-changing company that’s making a real difference. 🚀 Growth & Innovation: We’re constantly evolving—expect challenges, learning, and opportunities to lead. 🤝 A Global Family: With 200+ team members across Canada, the U.S., and the UK, we foster a culture of collaboration, trust, and ambition. 💡 Your Growth Matters: We invest in our people—through mentorship, skill-building, and career advancement. Our Core Values Judgment - We make sound decisions despite not always having all the information Curiosity - We ask eager to learn and open-minded Agility - We embrace change Results - We deliver amazing things that make an impact to our organization Ownership - We follow through on our commitment Teamwork - We fully support once a decision has been made Be Part of Something Bigger If you’re passionate about innovation, health, and growth, we want you on our team. At Pacific Smoke International, you’re not just an employee—you’re a changemaker.
- LinkedIn followers
- 13,385
- People associated on LinkedIn
- 149
- Reported office locations
- 2930 14th Ave, Markham, Ontario, CA
- 81 Granton Dr., Unit 3, Richmond Hill, Ontario L4B2N5, CA
- Business categories
- Consumer Goods
- Wholesale
- Tobacco
- Other recorded names
- Pacific Smoke International Inc
- Pacific Smoke International Inc.
- Specialties
- Electronic vaporizers
- E-liquids
- and Wholesales
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
🚀 Welcome to Pacific Smoke International – Pioneering a Smoke-Free Future At Pacific Smoke International, we’re not just a company—we’re a movement. As Canada’s leading wholesale distributor of premium electronic vaporizers and e-liquids, we’re on a bold mission to eliminate combustible cigarettes and empower people to make healthier lifestyle choices. Why We Exist 🌍 Our Vision: To eliminate combustible…
| Field | Value |
|---|---|
| Industry | Consumer Goods |
| Company size | 201-500 employees |
| Headquarters | Markham, Ontario |
| Organization type | Privately Held |
| Year founded | 2013 |
| Specialties | Electronic vaporizersE-liquidsand Wholesales |
| Open jobs on Jobsy | 15 |
| View page |
Regulatory Compliance Associate (Bilingual -Mandarin Speaking)
On-Site (Up to 4 days in office)
Do you believe that a company’s success depends on its people? If so, PSI is the place for you! PSI is nothing without the people who build, design and support it. We’re looking for a Regulatory Compliance (Bilingual - Mandarin) Associate to join our scaling organization.
At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Regulatory Compliance (Bilingual - Mandarin) Associate to join our dynamic team located in Markham.
What’s important to us:
We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Ownership, Teamwork.
In this role, you will report directly to the Director of Public Relations and Regulatory Affairs and play a vital role in maintaining compliance activities at PSI. Your primary responsibilities will include monitoring and documenting compliance matters and reviewing products to ensure compliance with applicable regulatory requirements and internal standards. You will also collaborate with internal teams to provide compliance guidance and support as needed.
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The Regulatory Compliance Associate will:
- Liaison and work with manufacturers from around the world on the creation of compliant labels and packaging that meets Canadian regulatory requirements.
- Review and approve labels and packaging in accordance to the Regulatory compliance set out in the Tobacco Vaping Products Act (TVPA) and Consumer Product Labelling Act (CPLA).
- Review and approve all promotional and marketing materials including websites, social media and POS materials in accordance to the Vaping Products Labelling and Packaging Regulations (VPLPR) and Vaping Products Promotions Regulations (VPPR) set out in the TVPA.
- Review and provide ingredient reporting information to Health Canada Vaping Products Reporting Regulations (VPRR).
- Create and deliver training to manufacturers/other departments as required to support adherence to best practices and compliance to regulations
- Create, organize, manage and maintain quality systems related to SOP management and its processes, record management or other systems as required.
- Source, manage and maintain (using available systems) all required master documentation for all labelling and packaging, a requirement for the release of products to the market.
- Maintain accurate and easily retrievable electronic and paper files for QM documentation as required for compliance with Canadian Regulations (TVPA and Health Canada Audits).
- Attend Product Compliance meetings as required
- Act as a liaison between the Warehouse, purchasing department, Product Development and marketing teams to ensure an alliance of efforts regarding the above duties and responsibilities.
- Ensure the company’s products are compliant with Federal and Provincial vaping regulations, Customs Act and the Excise Act.
- Takes on special projects and new objectives within regulatory compliance as assigned.
- Perform other duties as required
To be successful you should have:
- Minimum of a Bachelor of Science Degree or relevant degree
- Minimum 2 years of experience related to QC/QA/ in consumer packaging and labelling of consumer products
- Proficiency with Microsoft Office, particularly Excel
- Detail-oriented and highly organized
- Ability to organize, prioritize and manage workload for optimum efficiency to meet regulatory and product launch timelines
- Great attention to detail and accuracy
- Strong interpersonal and communication skills
- Strong problem-solving skills
- Thorough understanding of Health Canada regulations, Consumer Packaging and Labelling Act guidelines and Excise Act, 2001
- Able to communicate in Mandarin is a strong asset
- This position is not eligible for relocation support
- This position is open to applicants legally authorized to work in Canada
What you can expect from Pacific Smoke International:
At our company, we strive to provide our team members with the best possible support. Here is an overview of the current benefits and perks we offer:
- A total compensation package that includes a group benefits program starting from day 1 of joining and a year-end performance bonus
- Ongoing learning and development opportunities to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
- Three weeks of Vacation
- Awards for top performers and employee tenure
- A unique opportunity to build, grow and leave your impact on a US$25-billion industry
- To work with a group of people who are humble, supportive, and care about our customers
- Product at distributor pricing to all employees
- Company events
If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.
Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.
While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted.
Pacific Smoke International is an equal-opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.
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