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Posted 2 days ago

Reservation Agent (FT) In Office

@ U-Haul Co. (Canada) Ltd.

Edmonton, Alberta

Full-time
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SIGNALS

Overview

U-Haul Co. (Canada) Ltd. is hiring a full-time Reservation Manager Agent in its Edmonton office. The role supports customers, field team members and dealerships with reservations and equipment placement under the Traffic Control Manager.

Responsibilities:

  • Assist with inbound and outbound customer calls
  • Manage equipment reservations and placement
  • Balance regional market inventory with demand
  • Review reports for equipment and contract accuracy
  • Assist with the U-Box portable storage product

Requirements summary:

  • High school diploma or equivalent
  • Working knowledge of multiline phones, Word and email
  • Proficient in customer service, time management and multitasking

Tools & skills

Benefits mentioned

Retirement planEmployee assistanceWellness
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-04
First seen by our source
2026-10-08
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer moderate
LanguagesEnglish
EducationHigh school (required)
Perks mentionedGenerous paid time off, Retirement plan, Employee discount, Wellness, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

U-Haul Co. (Canada) Ltd.

FieldValue
Open jobs on Jobsy166
Job description
Canada

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location:

12804 50th St, Edmonton, Alberta T5A4H3 Canada

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

  • Paid holidays, vacation, and sick days, if eligible
  • Career stability
  • Gym Reimbursement Program, if eligible
  • Opportunities for advancement
  • Valuable on-the-job training
  • Complete Benefit Plan, if eligible
  • RRSP payroll deduction plan
  • Deferred profit-sharing plan, if eligible
  • You Matter Program (EAP)
  • Mindset App Program
  • Wellness Programs
  • Discounts on Apple products, Dell computers, hotels, and more

Reservation Manager Agent Responsibilities:

  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company’s U-Box portable storage product.

Minimum Qualifications:

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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