Posted 22 months ago
Restaurant Server
@ Westmont Hospitality Group
Ottawa, Ontario
Overview
Westmont Hospitality Group is hiring a full-time Restaurant Server to deliver food and beverage service to guests in line with brand standards. The work covers setting up stations, taking and entering orders in the POS system, upselling, serving, handling payments, and closing duties across morning, afternoon and evening shifts. A Provincial Serve Safe certificate is required.
Responsibilities:
- Set up stations and mise en place before each shift
- Greet guests, take orders and enter them in the POS
- Serve and clear food and beverages in a timely manner
- Issue and collect payment for guest checks
- Perform opening and closing duties
Requirements summary:
- High school diploma or equivalent experience
- Provincial Serve Safe certificate
- Superior guest service skills
- Able to speak, read and write the workplace language
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2025-01-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Licences & certifications | Provincial Serve Safe certificate |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Westmont Hospitality Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Westmont Hospitality is a recognized name and has come to represent integrity, reliability and results in the hospitality industry since 1975. What started with a single hotel in North America, it has grown to become one of the largest privately held hospitality organizations in the world including the United States, Canada, Europe, Asia and Africa. Westmont Hospitality has a very diversified portfolio ranging from 2–5 star properties, full service to limited service business hotels, large conference hotels, aparthotels, boutique hotels and high-end luxury hotels.
- LinkedIn followers
- 27,297
- People associated on LinkedIn
- 683
- Reported office locations
- Houston, TX, US
- Toronto, Ontario, CA
- London, GB
- Luxembourg, LU
- Tokyo, JP
- Singapore, SG
- Ras Al-Khaimah, AE
- Business categories
- Hospitality
- Travel
- Other recorded names
- Westmont Hospitality Group
- Westmont Group
- Westmont Hospitality
- Specialties
- Hospitality
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Westmont Hospitality is a recognized name and has come to represent integrity, reliability and results in the hospitality industry since 1975. What started with a single hotel in North America, it has grown to become one of the largest privately held hospitality organizations in the world including the United States, Canada, Europe, Asia and Africa. Westmont Hospitality has a very diversified portfolio ranging from…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 1 employee |
| Headquarters | Houston, TX |
| Organization type | Privately Held |
| Specialties | Hospitality |
| Open jobs on Jobsy | 71 |
| View page |
Job Summary
The Restaurant Server is responsible for all tasks related to food and beverage service in an efficient and professional manner, in accordance with brand standards. This position is committed to provide genuine hospitality and meaningful experiences to each and every guest. This includes, engaging in casual conversation and creating an experience by providing excellent service and anticipating guest requests.
Major Duties and Responsibilities
- Be present in the restaurant/lounge in full uniform before the scheduled time and ready to work.
- Be equipped with the proper tools for the job including pens, order pads, corkscrew, matches, linen service napkins and most importantly, a great smile!!
- Check for station assignments from the manager for your scheduled shift.
- Double-check your station for proper set-up and cleanliness.
- Check and set up all mis-en-place for your shift. I.e., dollied plates, coffee, pepper mill, cheese grater, wine bucket, linen, water jugs, etc.
- Know and inform the guests of the soup and any specials of the day. Be fully knowledgeable and able to answer all questions relating to the daily specials.
- Greet all guests with a smile and appropriate greeting (I.e. Good Morning, Good Afternoon, and Good Evening).
- Always use suggestive selling techniques and up-selling skills.
- Demonstrate product knowledge of the menu, hotel property and surrounding area.
- Ensure all food and beverage items meet department and brand standards before serving to guests.
- Inform your manager/supervisor of any guest complaints or problems.
- Enter all orders into the POS system prior to serving, using the correct table numbers. This includes food and beverage items.
- Serve and clear all food and beverage in an organized fashion and timely manner.
- Issue and collect payment for guest checks – cash, debit, credit card, voucher and gift certificate transactions.
- Ensure all opening and closing duties are performed.
- Ensure all tables are reset in a timely manner and are reset for the following shift.
- Maintain a clean and safe work environment.
- Perform all other related duties assigned by Management.
- Must comply with the established steps of service.
Minimum Qualifications and Skills
- High school graduate or equivalent experience.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace and used by guests visiting the workplace.
- Superior guest services skills.
- Must possess Provincial serve safe certificate.
Mental Effort
- Listening and mental attentiveness in fulfilling guests' requirements.
Physical Effort
- Sets up and cleans up tables on a daily basis.
Working Conditions
- Frequent handling of queries from guests, and property staff.
- Morning, afternoon and evening shifts, with minimum supervision.
- Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by the hotel
Type of Supervision Required
Reports to the hotel General Manager. Works under general instructions to prioritize and complete assigned tasks.
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