Posted yesterday
Restaurant Shift Supervisor
@ SSP
Calgary, Alberta
Overview
SSP is hiring a full-time Restaurant Shift Supervisor for its restaurants at Calgary International Airport. The role supervises a team in a fast-paced food service setting, with a $22.00 hourly wage, an employee meal plan, and medical, dental, vision and prescription benefits for full-time staff. A Restricted Area Identification Card is required.
Pay:
$22 an hour
Responsibilities:
- Support the management team in maintaining service standards
- Coach team members through induction and training
- Maintain brand standards, checklists and cleaning schedules
- Set performance standards and monitor team performance
- Oversee cash duties
Requirements summary:
- Minimum 12 months in a busy restaurant or hotel
- Supervisory experience required
- Cash handling experience required
- ProServe and Food Safety certificates required
- Bar or liquor service experience preferred
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-11-08
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Licences & certifications | ProServe, Food Safety certificate, Restricted Area Identification Card (RAIC) |
| Encouraged to apply | People with disabilities |
| Security clearance | Other clearance |
| Perks mentioned | Transit support, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SSP
| Field | Value |
|---|---|
| Headquarters | London |
| Open jobs on Jobsy | 63 |
- $22.00 / hour
- Full Time Availability
- Employee Meal Plan
- Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
- Free Employee Parking
SSP Canada operates several restaurants throughout Calgary International Airport, including: The Kitchen by Wolfgang Puck, Belgian Beer Cafe, and Bistro on the Bow.
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
Responsibilities as a Restaurant Shift Supervisor includes:
- Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
- Understand that our guest is our #1 priority.
- Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
- Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
- Communicate and clarify major job duties, priorities, and expectations to team members
- Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
- Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
- Assist team members in developing the skills and abilities necessary for improved performance.
- Ensure that products are of the highest quality.
- Responsibility for overseeing cash duties.
Qualifications and Experience
- Minimum of 12 months experience within a busy restaurant/hotel. Bar knowledge or liquor service experience highly preferred.
- Excellent interpersonal skills and ability to interact with and motivate team members.
- Excellent communication and organizational skills.
- Ability to read, interpret, and articulate instructions using clear and direct language.
- Able to work as part of a team within a fast paced food service environment.
- Supervisory experience required.
- Cash handling experience required.
- ProServe certificate required.
- Food Safety certificate required.
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
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