Posted 9 days ago
Retail Store Manager | Pakenham
@ Petstock Group
Pakenham, Ontario
Overview
Petstock Group is hiring a full-time Store Manager for its Pakenham store to lead a team and deliver customer service. The role covers coaching staff, recruitment, stock management, safety and sales targets.
Responsibilities:
- Lead and coach the store team daily
- Deliver an exceptional customer experience
- Recruit, onboard and induct new team members
- Manage stock accuracy and stock integrity processes
- Support local marketing and sponsorships
Requirements summary:
- Experience in a store leadership or retail management role
- Demonstrated drive to achieve and exceed sales targets
- Strong leadership and team-building ability
- Ability to prioritise conflicting priorities
- Ability to drive safe WHS practices
- Established business acumen
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Perks mentioned | Generous parental leave, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Petstock Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
- Award-winning programs that support career growth, with a new leadership development program underway
- Team member, family & pet benefits across Petstock Group & Woolworths Group
- Free access to mental health, financial & wellbeing support services
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock Group.
With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.
Why Petstock is the Place for You
- Free access to mental health, financial & wellbeing support services through our Sonder service
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
- Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking
- We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
- Lead by example, mentoring and inspiring your team daily
- Coach your team to achieve and develop their knowledge and skills
- Lead from the front by consistently providing an exceptional customer experience
- Create strong safety mindset, committed to fostering a culture of safety within your team
- Recruit, onboard, and induct high-calibre new team members
- Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
- Create a fun, supportive in-store culture where your team loves coming to work every day
- Proactively support local marketing opportunities and sponsorships
- Experience in a similar store leadership role or ready to take that next step up in your retail management career
- Demonstrated drive to achieve and exceed sales target
- Strong leadership with the ability to motivate and build a high-performing team, while fostering a positive culture
- Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
- Ability to drive safe Work, Health & Safety practices
- Established business acumen
- Ability to be flexible and adapt to changing work conditions
- Strong interpersonal skills with ability to build relationships and rapport with customers and the team
Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock
In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
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