RQ08777 - Program Manager - Senior

Background Information

The Strategic Technologies, Architecture and Data Services Branch (STADS) mission is to harness the power of emerging technologies, robust data analytics, and innovative architectural strategies to enhance the efficiency, effectiveness, and responsiveness of our OPS-wide and ministries services.

Key strategic pillars include:​

· Technology Leadership: Identify, assess, and integrate emerging technologies such as AI to drive innovation and improve service delivery. Define and update technology strategies such as the Security Strategy, and the Technology Roadmap.​

· Data-Driven Decision Making: Leverage data analytics and insights to inform evidence-based decision making, enhancing the effectiveness of our policies and programs including data stewardship and open access to data to increase the transparency of government. ​

· Architectural Governance & Architecture Delivery: Provides strategic support during business program design to align a technology blueprint to overall ministry goals and program outcomes. For each technology product, ensure the robustness, strategy, interoperability, and scalability of our IT solutions by enforcing enterprise architecture best practices.​

· GovTechON I&IT (Information and Information Technology) Action Plan: Act as a key liaison, lead LTC's active participation in the GovTechON I&IT Technology Foundations Action Plan, contributing to the broader digital transformation of the Ontario Provincial Government.​

To achieve this mission, STADS requires a Program Manager/Strategic Advisor to support and coordinate various streams of work and to support strategic technology and data planning and investments across ministry divisions.

Responsibilities/Assignment Deliverables

(1) Manage and coordinate various streams of work.

(2) Ensure strategic technology investments are delivered cost effectively and efficiently, and in compliance with organizations methodologies, standards and frameworks.

(3) Support strategic planning and implementation

The consultant shall perform the following Services and Deliverables:

· Schedule, attend and participate in planning and collaboration meetings

· Document and follow up on important actions and decisions from meetings

· Support the team in the preparation of necessary presentation materials

· Support team in ensuring that project deadlines are met

· Provide administrative support as needed

· Undertake project tasks as required

· Maintain artifacts in alignment with the established program management framework and methodologies

· Ensuring all documentation is maintained appropriately

· Provide support for program governance activities

· Co-ordinate and contribute to reporting and briefing materials for various levels of management

· Support teams in the identification and management of issues and risks

· Support teams in sprint planning and tracking using collaboration management tools

· Create and maintain comprehensive supporting documentation as required

· Resource may be assigned to additional and/or other projects as required

Skill Set / Experience Required

· Experience providing program management support for a large, diverse program with an established

program management framework

· Experience with identification of risk events and issues before they occur so that proper mitigation

strategies can be developed

· Experience with co-ordinating and contributing to reporting and briefing materials

· Experience with creation of diagrams to visualize and specify requirements and/or concepts

· Experience with advising on strategic planning best practices and deliverables

· Excellent analytical, problem-solving and decision-making skills

· Strong interpersonal skills capable of maintaining strong relationships

· Strong presentation, verbal and written communication skills

· Solid organization and multitasking skills

· Ability to pay attention to detail and think ahead

· A team player with a track record for meeting deadlines and delivering high profile, complex initiatives

· Experience in the use of collaboration management tools

· Understanding of Agile Methodology and frameworks

· Experienced user of MS Office toolset including Microsoft teams

· Knowledge of OPS I&IT standards and best practices

· Knowledge of Project management best practices

SkillsExperience and Skill Set Requirements

Evaluation Criteria

Program Management and Planning - 40%

· Experience providing program management support for a large, diverse program with an established program management framework

· Experience with identification of risk events and issues before they occur so that proper mitigation strategies can be developed

· Experience with co-ordinating and contributing to reporting and briefing materials

· Experience with creation of diagrams to visualize and specify requirements and/or concepts

· Experience with advising on business strategies best practices and deliverables

· Excellent analytical, problem-solving and decision-making skills

Soft skills - 30%

· Strong interpersonal skills capable of maintaining strong relationships

· Strong presentation, verbal and written communication skills

· Solid organization and multitasking skills

· Ability to pay attention to detail and think ahead

· A team player with a track record for meeting deadlines and delivering high profile, complex initiatives

Technical Skills - 25%

· Experience in the use of collaboration management tools

· Understanding of Agile Methodology and frameworks

· Experienced user of MS Office toolset including Microsoft teams

OPS Experience - 5%

· Knowledge of Ontarios digital service standard

· Knowledge of OPS I&IT standards and best practices

Must haves:

Experience providing program management support for a large, diverse program with an established program management framework