Sales Manager

Brand Statement

Rev Up Your Career at Sunridge Auto in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Sunridge Auto embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Sunridge Auto, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Sunridge Auto is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

• Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!

Overview

Position Summary

The Sales Manager is responsible for leading and managing the dealership’s vehicle sales operations. This role ensures profitable sales growth, effective sales team performance, and excellent customer satisfaction while upholding OEM and dealership standards. The Manager develops sales strategies, monitors key performance indicators, and collaborates closely with other department leaders to drive overall dealership success.

Responsibilities and Qualifications

Key Responsibilities

• Lead and manage the sales department, including new and used vehicle sales teams.
• Develop, implement, and monitor sales strategies to achieve volume, profitability, and customer satisfaction goals.
• Oversee inventory management, vehicle pricing, merchandising, and OEM program compliance.
• Monitor sales metrics, analyze trends, and take corrective action to ensure targets are met.
• Maintain strong relationships with OEM representatives, lenders, and key business partners.
• Ensure a consistent, customer focused sales experience across all touchpoints.
• Collaborate with fixed operations, finance & insurance, and marketing teams to maximize overall dealership performance.
• Manage sales processes, CRM utilization, and adherence to dealership policies and regulatory requirements.
• Resolve escalated customer concerns in a professional and timely manner.
• All other duties as assigned by leadership.

Qualifications

Qualifications

• Proven experience in automotive sales management, ideally within an OEM dealership environment.
• Strong leadership skills with the ability to motivate, train, and develop a sales team.
• Excellent understanding of automotive retail operations, inventory management, and sales processes.
• Strong analytical skills with the ability to interpret KPIs and financial reports.
• Exceptional communication, negotiation, and customer service abilities.
• Proficiency with dealership CRM and DMS platforms.
• Ability to thrive in a fast paced, results driven environment.
• Valid driver’s license and clean driving record required.
• Must be able to adequately pass a background check, credit check, and a reference /employment verification.

INDCVO