Posted 5 days ago
Sales & Marketing Coordinator
@ Arctic Kingdom
Mississauga, Ontario
Overview
Arctic Kingdom is hiring a full-time Sales & Marketing Coordinator for its remote team, supporting marketing, guest onboarding and ancillary revenue programs across its Northern Canadian lodges and expeditions. The role manages social media, digital assets, CRM workflows, website content and online store administration. Candidates need 3+ years of marketing, sales coordination, guest services, hospitality or tourism experience.
Responsibilities:
- Manage social media messages and content calendars
- Coordinate post-reservation guest onboarding
- Maintain website content, pricing and merchandise listings
- Support campaigns, email communications and presentations
- Coordinate online store products, orders and suppliers
Requirements summary:
- 3+ years in marketing, sales coordination or hospitality
- Excellent written and verbal communication
- Strong organization and attention to detail
- Experience with HubSpot CRM
- Experience with Sprout Social and Canto preferred
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Marketing |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Arctic Kingdom
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Arctic Kingdom is the global leader in land-based travel, custom experiences and logistics in the High Arctic. We have been crafting legendary Arctic adventures for almost 20 years. Our Arctic travel and wildlife experiences include Arctic Safaris, fully-customized Private Journeys, and polar diving. Experienced polar logistics experts, we also support major film and television productions and scientific studies. Our unparalleled expertise in Arctic wildlife and habitat, and unmatched access, built through years of experience and deep-rooted relationships with local Inuit communities, allow us to provide the most incredible Arctic experiences in safety and comfort. Visit our website to view our current schedule programs. If you have any questions or a custom request, please email [email protected].
- LinkedIn followers
- 893
- People associated on LinkedIn
- 31
- Reported office locations
- PO Box 6117, Iqaluit, NU X0A 1H0, CA
- 5045 Orbitor Drive, Bldg 10, Suite 400, Mississauga, ON L4W4Y4, CA
- Business categories
- Service Industry
- Travel Agency
- Tourism
- Other recorded names
- Arctic Kingdom
- Arctic Kingdom Wilderness Operations Inc
- Specialties
- Scheduled Trips
- Private
- Custom Adventures
- Meetings and Incentives
- Arctic weekend getaways
- Dive trips
- Film Logistics
- Polar Expeditions
- Small Group Expeditions
- and Arctic Travel
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Arctic Kingdom is the global leader in land-based travel, custom experiences and logistics in the High Arctic. We have been crafting legendary Arctic adventures for almost 20 years. Our Arctic travel and wildlife experiences include Arctic Safaris, fully-customized Private Journeys, and polar diving. Experienced polar logistics experts, we also support major film and television productions and scientific studies…
| Field | Value |
|---|---|
| Industry | Travel Arrangements |
| Company size | 51-200 employees |
| Headquarters | Iqaluit, NU |
| Organization type | Privately Held |
| Specialties | Scheduled TripsPrivateCustom AdventuresMeetings and IncentivesArctic weekend getawaysDive tripsFilm LogisticsPolar ExpeditionsSmall Group Expeditionsand Arctic Travel |
| Open jobs on Jobsy | 7 |
| View page |
About Arctic Kingdom
Arctic Kingdom delivers exceptional travel experiences across Canada’s North. Its portfolio includes Blachford Lake Lodge, a fly-in wilderness lodge near Yellowknife renowned for world-class aurora viewing; Arctic Kingdom Expeditions in the High Arctic; and Torngat Mountains Base Camp in northern Labrador. The organization is guided by its core values: Expertise, Collaboration, Excellence in Service, and Respect for Place & People.
Marketing & Communications
- Maintain, tag, organize, and update media assets in Canto DAM for easy team access.
- Monitor and respond to social media messages and comments through Sprout Social in a timely, brand-aligned manner.
- Draft captions, posts, and digital content; support social media planning, scheduling, and content calendars for manager approval.
- Support marketing campaigns, promotions, email communications, presentations, including private journey pitch deck requests, and collateral
- Assist with basic photo/video editing, research, reporting, vendor coordination, and brand consistency across channels.
- Manage and maintain website content including seasonal pricing updates and merchandise inventory/descriptions.
Sales Support & Guest Onboarding
- Coordinate post-reservation guest onboarding under the direction of the Guest Services Manager.
- Use HubSpot CRM and Arrows to manage onboarding workflows, guest records, required forms, and follow-up tasks.
- Communicate with confirmed guests regarding pre-arrival requirements, travel documentation, and practical arrangements.
- Assist with flight details, clothing rentals, Yellowknife accommodations and activities, add-on services, and other travel logistics.
- Track outstanding information and deadlines; prepare and distribute guest documents and pre-departure communications.
- Coordinate with Sales, Guest Services, Operations, and external providers to ensure accurate handoffs and a seamless guest experience.
Ancillary Revenue Programs & Administration
- Support the development and ongoing operation of Arctic Kingdom and Blachford Lodge merchandise programs and online stores.
- Maintain product listings, descriptions, pricing information, order records, and inventory coordination; liaise with suppliers and fulfillment partners.
- Assist with wholesale equipment sales administration, including quotations, order processing, product information, documentation, and customer inquiries.
- Support promotion and administration of guest add-ons and other ancillary offerings, including basic reporting and process improvements.
Cross-Functional Coordination
- Manage competing deadlines and keep records and task tracking accurate across shared systems.
- Collaborate with both functional managers to coordinate workload, communicate status, and respond to seasonal peaks and operational priorities.
- Support special projects and continuous improvements to workflows, guest communications, and internal coordination.
Qualifications
- 3+ years of experience in marketing, sales coordination, guest services, hospitality, tourism, or a related field.
- Excellent written and verbal communication, customer service, organization, and attention to detail.
- Ability to manage multiple priorities independently and collaborate effectively in a remote, cross-functional team.
- Experience with CRM systems such as HubSpot; familiarity with onboarding tools such as Arrows is an asset.
- Experience with social media management tools such as Sprout Social and digital asset management systems such as Canto is preferred.
- Experience with content creation, email marketing, e-commerce, online store administration, inventory, or order processing is an asset.
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