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Posted 11 days ago

Sales Support Specialist - Bilingual

@ Mettler Toledo

Mississauga, Ontario

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SIGNALS

Overview

Mettler Toledo is hiring a bilingual Sales Support Specialist to serve as Inside Sales Representative for its Field Sales Organization. The role handles inbound customer inquiries, quotations and low-value sales, qualifies leads, and books meetings and visits for Field Sales Representatives.

Responsibilities:

  • Manage inbound customer requests by phone, email and web
  • Qualify leads and support quotations for Field Sales
  • Close designated low-value sales opportunities
  • Develop new business through outbound prospecting
  • Schedule meetings and customer visits for Field Sales Representatives

Requirements summary:

  • Bilingual communication
  • Strong focus on responsiveness and follow-through
  • Experience with CRM systems
  • Ability to collaborate across sales, service and technical teams

Tools & skills

Source and dates

Source type not verified · avature

Employer posting date
2026-10-28
First seen by our source
2026-10-30
Source record updated
2026-10-30

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentSales
Travelair: none · ground: minimal
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French

Summary and details written by AI from the posting; the employer’s posting is the authority.

Mettler Toledo

FieldValue
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Job description

As our Inside Sales Representative, you will play a critical role in driving growth and enabling the success of our Field Sales Organization. In this role, you will serve as both a trusted partner to our Field Sales Representatives and a direct point of contact for customers. You will manage inbound customer inquiries, quotations, and sales opportunities while also taking a proactive approach to identifying new business opportunities, scheduling customer meetings, and maintaining engagement with key accounts. Additional Responsibilities:Manage inbound customer requests received through phone, email, website inquiries, and service channels with a strong focus on responsiveness, quality, and follow-through.Qualify, nurture, and manage sales leads, providing quotation support and opportunity management to maximize Field Sales Representative productivity.Manage and close designated low-value and transactional sales opportunities with limited Field Sales involvement.Collaborate with Field Sales, Customer Service, Technical Support, and Contract Administration teams to resolve customer issues.Maintain accurate customer, opportunity, and activity records within the CRM system.Proactively identify and develop new business opportunities through targeted outbound prospecting, customer outreach, and appointment-setting activities.Schedule introductory meetings and customer visits for Field Sales Representatives, helping expand customer engagement and improve territory coverage.Maintain regular contact with strategic and high-value customers to strengthen relationships, coordinate site visits, and ensure an exceptional customer experience.This position is a replacement within our company. METTLER TOLEDO uses artificial intelligence in our recruitment process to enhance job postings and streamline the screening and assessment of prospective candidates. Our team will then invite qualified applicants to participate in the interview process ensuring that human judgement guides our hiring decision.

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