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First seen by our source: 1 hour ago

Salesforce Functional Lead

@ Cognizant

Toronto, Ontario

Full-time5+ years experience
Apply now
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Overview

Cognizant is hiring a Salesforce Functional Lead to bridge business stakeholders and technical delivery teams on scalable Salesforce solutions. The role covers discovery, requirements, Financial Services Cloud design and backlog work for banking clients. The posting states onsite work four days a week in Toronto, a salary of $78,000 to $125,000 CAD, and eligibility for a discretionary bonus.

Responsibilities:

  • Lead discovery sessions and translate business needs into functional requirements and epics
  • Design Salesforce Financial Services Cloud solutions and configure proofs of concept
  • Assess dependencies across legacy backend systems and data warehouses
  • Guide functional designers in writing user stories and define KPIs and acceptance criteria
  • Support backlog prioritization with Product Owners and technical leads

Requirements summary:

  • Engineering or related college, university or post-graduate degree
  • 5+ years as a Salesforce Functional Lead, including 3+ years in financial industry
  • Experience with Salesforce Financial Services Cloud and core banking integrations
  • Experience with Agile delivery, Jira, Confluence and DevOps pipelines

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentBusiness operations
Experience5+ years
Hours per week40 (estimated)
Travelground: none
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationBachelor’s degree (required)
Fields of studyEngineering
Perks mentionedPerformance bonus, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Cognizant

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

LinkedIn followers
9,028,531
People associated on LinkedIn
354,087
Reported office locations
  • 300 Frank W Burr Blvd, Suite 600, Teaneck, New Jersey 07666, US
  • Second Floor, Phoenix, Arizona 85029, US
  • Thoraipakkam, Chennai, Tamil Nadu 600 096, IN
  • 1 Kingdom Street, Paddington Central, London, W2 6BD, GB
  • 3rd floor, Technopolis, Kakkanad, Kochi, Kerala 682 037, IN
  • Soroksári út, 44., Budapest, Budapest 1095, HU
  • 129 Church St, New Haven, CT 06510, US
  • 15 William St, Melbourne, VIC 3000, AU
  • 50 Boulevard Haussmann, Paris, IdF 75009, FR
  • Via Monte di Pieta, 21, Milan, Lomb. 20121, IT
  • Havenlaan 86C, Box 408, Brussels, Brussels Region 1000, BE
  • 7301 Ohms Ln, Edina, MN 55439, US
  • Anson Rd, Singapore, Singapore, SG
  • 28 Margaret St, Sydney, NSW 2000, AU
  • aleja Grunwaldzka 411, Gdansk, PM 80-309, PL
  • 9655 Maroon Circle, Englewood, CO 80112, US
  • Hardstrasse 201, Prime Tower office 18th floor, Zurich, 8005, CH
  • St.-Martin-Straße 106, Munich, BY 81669, DE
  • Drammensveien 145B, Oslo, Oslo 0277, NO
  • Savanoriu prospektas 16, Vilnius, Vilniaus 03116, LT
  • Calle Miraflores 222, Santiago, Santiago Metropolitan 8320000, CL
  • Toldbodgade, Copenhagen, Capital Region 1253, DK
  • Placa d'Europa, l'Hospitalet de Llobregat, Catalonia 08908, ES
  • Calle Moreno no. 845 to 899, on the corner of Calle Tacuarí no. 242 to 292, Buenos Aires, AR
  • Tucumán 3720, Bulnes Street, Buenos Aires, AR
  • 200 Barangaroo Avenue, Barangaroo, New South Wales, AU
  • Science Hub Tower 4, 1110 Campus Avenue, Mckinley Hill Cyber Park, 1st-4th floor, Taguig City , 1634, PH
  • Avenida das Nações Unidas 14.171, Vila Gertrudes, Torre A – Ebony – 6° andar, São Paulo, SP, CEP 04794-000, BR
Business categories
  • Travel
  • Software Engineering
  • Electronics
  • Health Care
  • Consulting
  • Software
  • Cloud Computing
  • Medical
  • Manufacturing
  • Information Technology
  • Retail
  • Financial Services
  • Industrial Automation
  • Artificial Intelligence (AI)
  • Business Process Automation (BPA)
Other recorded names
  • Cognizant
Specialties
  • Interactive
  • Intelligent Process Automation
  • Digital Engineering
  • Industry & Platform Solutions
  • Internet of Things
  • Artificial Intelligence
  • Cloud
  • Data
  • Healthcare
  • Banking
  • Finance
  • Fintech
  • Manufacturing
  • Retail
  • Technology
  • and Salesforce
Profile identifies a recruitment agency
No
Reported total investment
241,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

FieldValue
IndustryIT Services and IT Consulting
Company size10,001+ employees
HeadquartersTeaneck, New Jersey
Organization typePublic Company
SpecialtiesInteractiveIntelligent Process AutomationDigital EngineeringIndustry & Platform SolutionsInternet of ThingsArtificial IntelligenceCloudData HealthcareBanking
Open jobs on Jobsy61
LinkedInView page
Job description
About The Role

As a Salesforce Functional Lead, you will make an impact by acting as a critical bridge between business stakeholders and technical delivery teams to drive the successful delivery of scalable, high-impact Salesforce solutions.

In This Role, You Will

  • Collaborate with business stakeholders across Retail, Commercial, Advice Centre, Operations, Risk and Compliance, Private Banking and other cross-functional teams to understand business processes and user journeys, refine requirements and ensure alignment between business objectives and Salesforce solutions.
  • Lead discovery sessions, workshops and solution walkthroughs, translating business needs into clearly defined functional requirements and epics while identifying opportunities for process optimization and automation using Salesforce capabilities.
  • Design strategic solutions using Salesforce Financial Services Cloud industry practices, configure proofs of concept in Salesforce demo environments for stakeholder alignment and present solutions involving custom components to the Architectural Design Review Board.
  • Assess dependencies across legacy backend systems and data warehouses, proposing scalable and reusable solutions aligned with enterprise architecture, compliance and data governance while supporting seamless integration.
  • Guide functional designers in converting requirements and solution specifications into actionable user stories; collaborate with Product Owners and technical leads on backlog prioritization; define KPIs, success metrics and acceptance criteria; and support continuous improvement, change management and training content.

Work model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring four days a week in a client or Cognizant office in Toronto, Ontario.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered

  • Relevant college, university or post-graduate degree in Engineering or related education.
  • 5+ years of experience working as a Functional Lead in Salesforce, including 3+ years of experience in the financial industry.
  • Proven experience delivering Salesforce solutions at scale in highly regulated, enterprise-scale environments.
  • Deep understanding of banking workflows, customer and product lifecycles and financial compliance, with strong experience in Salesforce Financial Services Cloud and integrations with core banking systems and data lakes.
  • Experience with Agile delivery, Jira, Confluence and DevOps pipelines in enterprise environments.

These will help you stand out

  • Ability to lead conversations across cross-functional teams and engage effectively with executives, senior leaders and technical teams.
  • Experience leading discovery sessions and translating complex business requirements into functional requirements, epics and actionable user stories.
  • Ability to identify opportunities for process optimization and automation using Salesforce capabilities.
  • Experience configuring Salesforce proofs of concept to facilitate business and Product Owner alignment.
  • Experience working across enterprise architecture, compliance and data governance considerations in a regulated environment.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until 11/15/2026

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Salary And Other Compensation

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $78,000pa - $125,000pa CAD. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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