Posted 2 months ago
SAP Analyst
@ Bertelsmann-Jobs
Mississauga, Ontario
Overview
Arvato, a global 3PL supply chain and e-commerce provider, is hiring a full-time SAP Support Analyst to manage SAP incidents and write functional specifications in SCM, especially order to cash, procure to pay, inventory and warehousing. The role provides first-line SAP support, leads continuous improvement and upgrades, and trains users and new hires. Five or more years of SAP support or implementation experience and ABAP debugging are required.
Responsibilities:
- Manage and resolve day-to-day SAP incidents as first-line support
- Write functional specifications in SCM (O2C, P2P, inventory, warehousing)
- Identify data and process issues and recommend improvements
- Lead SAP upgrades and projects and deliver user training
Requirements summary:
- 5+ years SAP support or implementation experience
- 2+ years ABAP and debugging experience
- WM expertise required
- SD, MM, IM experience preferred
- ITIL certification preferred
- Strong communication and follow-through
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-09-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | ITIL |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Computer science |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Tuition support, Wellness, Transit support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bertelsmann-Jobs
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We Empower Digital Leaders.
Full company description
We are Arvato Systems - and we live digitalization. As an international IT specialist, we support companies on their journey into the digital future - with expertise and real team spirit. Whether cloud, IT operations, or process integration: together with our customers, we develop innovative solutions that make a difference. What makes us special? Our in-depth understanding of the industry, strong technical expertise, and clear focus on our customers' needs. We listen, think, and act with foresight - always to make the digital world simpler, more efficient, and more secure. As part of Bertelsmann, we stand on the solid foundation of a German global corporation - and are building the digital world of tomorrow together with strong partners such as AWS, Google, Microsoft, and SAP. Follow us to learn more about digital transformation - and how we can shape it together.
- LinkedIn followers
- 41,774
- People associated on LinkedIn
- 3,019
- Reported office locations
- Reinhard-Mohn Straße 18, Gütersloh, Nordrhein-Westfalen 33333, DE
- Rheinstraße 99, Baden-Baden, Baden-Württemberg 76532, DE
- Uhlandstraße 30, c/o RTL Audio Center Berlin GmbH Arvato Systems GmbH, Berlin, BE 10719, DE
- Semerteichstraße 50-66, Dortmund, 44141, DE
- Brook 1, Hamburg, Hamburg 20457, DE
- Marie-Curie Straße 6, Kamp-Lintfort, North Rhine-Westphalia 47475, DE
- Martin-Luther-Ring 7-9, Leipzig, Sachsen 04109, DE
- Neumarkter Straße 63, München, Bayern 81673, DE
- Stau 123, Oldenburg, Niedersachsen 26122, DE
- Ringstraße 16 - 20, Rheda-Wiedenbrück, Nordrhein-Westfalen 33378, DE
- Joachim-Jungius Straße 9, Rostock, Mecklenburg-Vorpommern 18059, DE
- Melli-Beese Straße 11, Köln, Nordrhein-Westfalen 50829, DE
- Business categories
- Information Technology
- Cyber Security
- Consulting
- Software
- Security
- Cloud Computing
- Cloud Data Services
- IT Infrastructure
- Other recorded names
- Bertelsmann-Jobs
- Arvato Systems
- Specialties
- Digital Transformation
- Cloud
- IT Solutions
- AWS
- Google Cloud Platform
- Microsoft
- SAP
- Healthcare
- Pharma
- Manufacturing
- Media
- Entertainment
- Public
- Retail
- Consumer Goods
- Utilities
- Souvereign Cloud
- and Life Science
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are Arvato Systems - and we live digitalization. As an international IT specialist, we support companies on their journey into the digital future - with expertise and real team spirit. Whether cloud, IT operations, or process integration: together with our customers, we develop innovative solutions that make a difference. What makes us special? Our in-depth understanding of the industry, strong technical…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 1,001-5,000 employees |
| Headquarters | Gütersloh, Nordrhein-Westfalen |
| Organization type | Privately Held |
| Specialties | Digital TransformationCloudIT SolutionsAWSGoogle Cloud PlatformMicrosoftSAPHealthcarePharmaManufacturing |
| Open jobs on Jobsy | 4 |
| View page |
Company Description
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.
Job Description
We’re looking for an SAP Support Analyst to primarily be responsible for managing SAP incidents, and to write/manage functional specifications between the user community and the more technical IT community. The SAP Support Analyst will be the first line of support and work with other business associates to understand the gaps in the current SAP processes and recommend the necessary improvements. This will take a solid understanding of SAP, understanding integration points and knowledge of our business processes. The position requires strong communication and organizational skills as well as a follow-through mentality.
YOUR TASKS
The SAP Support Analyst is responsible for writing functional specification in the SCM area. Especially focused on order to cash, procurement to pay, inventory and warehousing. The candidate plays a significant role during implementation, provides ongoing SAP support, drives continuous improvements and plays a key role for SAP upgrades or other major project with SAP. The SAP Support Analyst also be a major source of training. This training will include updating others on any changes that have been made and training new hires. The candidate must possess the ability to train individuals one-on-one, as well as presenting to a larger classroom.
- Assist in providing day-to-day support for issues that affect the daily operation of SAP and related interfaces; resolve level 1 support issues in a timely manner and assign complex issues to more senior team members as tickets or projects.
- Proactively identify problematic issues (data or process) and work with the necessary individual(s) to resolve such issues.
- Work with business users to gather more details on new SAP issues, categorize the issues accurately to help address them in a timely manner.
- Very good communication skills and follow-through ability
- Track record of excellence in end-to-end system design / support & leading of SAP projects
Qualifications
- Bachelor's degree in computer science or closely related field preferred; equivalent experience will be considered
- 5+ years of SAP support/implementation experience required
- 2+ of ABAP and debugging experience required
- WM expertise required
- SD, MM, IM preferred
- LES experience is a plus
- Mobisys (mobile application), IDoc’s (EDI), QM is a plus
- ITIL certification preferred
Additional Information
- 401(k) with company matching up to 6%.
- Paid Time Off, including paid holidays.
- Flexible Spending Accounts.
- Voluntary benefits such as legal and financial assistance, pet insurance, and more.
- Employee Assistance Program.
- Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
- Commuter benefits.
- Employee engagement activities.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable, inclusive, and accessible workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We are committed to providing a barrier-free recruitment process in accordance with applicable human rights and accessibility legislation. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
Learn more about our commitment to Equal Opportunity and Accommodation Information here.
Recruiting-Platform powered by SmartRecruiters.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.