Posted 58 months ago
Seasonal Key Holder
@ BoxLunch & Hot Topic
Burnaby, British Columbia
Overview
BoxLunch & Hot Topic is hiring a temporary Seasonal Key Holder for its Hot Topic stores. The role supports store leadership in running daily operations, meeting sales targets and training new sales associates, and covers the sales floor, register, stock room and loss prevention. The posting states the job is temporary and that the hire must be able to stand, walk, reach with a ladder or step stool, and lift boxes up to 50 pounds.
Responsibilities:
- Deliver customer service and sell merchandise on the sales floor and register
- Support the Store Manager and lead the store when the manager is away
- Help meet sales goals by increasing UPT and ADT
- Train and coach new sales associates
- Help with opening, closing, stock room and planogram changes
Requirements summary:
- Previous retail experience required
- Strong customer service and selling skills
- High school diploma or GED equivalent
- Music and pop culture knowledge
- Leadership, communication and collaboration skills
- Able to stand, walk, reach with a ladder, and lift up to 50 pounds
Tools & skills
Source and dates
Employer career site / ATS feed · lever
- Employer posting date
- 2022-02-14
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Seasonal | Yes |
| Travel | air: none · ground: none |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
BoxLunch & Hot Topic
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Get some, give back!
Full company description
At BoxLunch, our fandom goes beyond pop culture. Launched in 2015, BoxLunch is a specialty retailer committed to offering the best in official licensed merchandise and making a difference in the community. Our goal since day one is to impact lives by bringing fandom and philanthropy together. It’s in our DNA - we focus on what matters. That dream became a reality by teaming up with Feeding America®! For every $10 spent, BoxLunch provides a meal to someone in need by contributing directly to local food banks. Fast forward to today, we have a thriving e-commerce online store and 100+ specialty shops – and we’ve given over 100 million meals to those in need across the U.S. The best part? We’re just getting started. We strive for HT Inc. to be an inclusive place where every individual can be successful, build their career, contribute to the company, our customers and community - AND HAVE FUN DOING IT! Our Values This is what we do to be successful and how we do it: - Focus on the success of our teammates - Foster a culture of continuous improvement - Everybody is responsible for the customer experience - Infuse fun into everything we do - Strive to do the right thing Become a part of something bigger, and have fun while you’re at it! Learn more about our cause and how you can join the team at workatboxlunch.com. #getsomegiveback
- LinkedIn followers
- 19,632
- People associated on LinkedIn
- 1,624
- Reported office locations
- 18305 E. San Jose Ave, City of Industry, CA 91748, US
- Other recorded names
- BoxLunch & Hot Topic
- BoxLunch
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At BoxLunch, our fandom goes beyond pop culture. Launched in 2015, BoxLunch is a specialty retailer committed to offering the best in official licensed merchandise and making a difference in the community. Our goal since day one is to impact lives by bringing fandom and philanthropy together. It’s in our DNA - we focus on what matters. That dream became a reality by teaming up with Feeding America®! For every $10…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 201-500 employees |
| Headquarters | City of Industry, CA |
| Organization type | Privately Held |
| Year founded | 2015 |
| Open jobs on Jobsy | 210 |
| View page |
We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Key Holder, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans are able to get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, while also supporting your Store Manager in daily operations and meeting sales targets.
WHAT YOU'LL DO
- Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and use of the Force
- Step in and step up when needed. You’ll provide leadership support and help run the store when your Manager gets pulled away
- Understand store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADT
- Cover the sales floor zone and ensure that assigned areas are up to visual standards. You’ll also help in the opening and closing of the store
- Work the register; you’ll process sales transactions and use your fandom knowledge to drive add on sales. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
- Assist with planogram changes including store map, wall, fixture, & merchandising mix
- Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners
- While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft.
- Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy.
- Train and coach new Sales Associates as needed to help them quickly get acclimated to the team
- Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
- Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place!
- Superpowers in providing customer service and selling
- A High School Diploma or GED equivalent
- Avenger like collaboration and communication skills, as well as Captain America-like leadership
- The usual retail stuff: able to stand and walk around during scheduled hours, reaching for merch using a ladder, step stool and pole. You’ll also have to be able to move around boxes of awesome merchandise that may weigh up to 50 pounds
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