Posted 11 days ago
Senior Account Manager
@ AOT Technologies
Victoria, British Columbia
Overview
AOT Technologies is hiring a Senior Account Manager to own a portfolio of client accounts, manage contracts, budgets and forecasts, and grow relationships across consulting and product work. The role is hybrid in Victoria, BC, with flexible schedules, paid time off and a salary of $130,000 to $150,000 CAD. The posting asks for 10+ years in account or engagement management.
Pay:
$130,000–$150,000 a year
Responsibilities:
- Act as senior point of contact and escalation for clients
- Manage contracts, renewals and scope
- Manage account budgets and forecasts with Finance
- Grow accounts and partner with Sales on opportunities
- Coordinate delivery with project leads in Canada and India
Requirements summary:
- 10+ years in account or engagement management
- Proven record managing budgets and growing accounts
- Confidence with contracts, SOWs, SLAs and change management
- Technical fluency in software delivery and AI
- Composure under pressure and ability to deliver difficult news
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 10+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Flexible hours, Visa sponsorship, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AOT Technologies
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Serve your technology needs with the power of automation, AI, integrations and cloud.
Full company description
At AOT Technologies, we believe that everyone's a 'builder' when supported by the right resources. By seamlessly integrating people, platforms, and technology, we assist our clients in discovering the builder within themselves. We help you see the big picture in the typical 'buy vs build' scenarios - breaking down complex challenges with a unique approach to development, supported by creative software licensing and modular reusable components. If you'd like to tackle your project independently, our user-friendly Low-code App Development products can empower you. Should you require assistance along the way, our experienced professional services are at your disposal. And for those seeking completely bespoke solutions, rest assured that our team has a wealth of experience in managing large-scale, high-impact projects for governments and enterprises. We are also experienced practitioners in AI-driven products and solutions - long before the market hyped-up the space. Headquartered in Victoria, Canada, we have employees across six different time zones and a client base spanning all continents. With an average experience of 12+ years and industry-best retention rates, we boast high-quality engineering talent. Want to join the AOT team? Visit our careers page: https://www.aot-technologies.com/careers-at-aot-technologies/
- LinkedIn followers
- 10,065
- People associated on LinkedIn
- 155
- Reported office locations
- 325-1207 Douglas St, Victoria, BC V8W 2E7, CA
- Technopark, Trivandrum, Kerala, IN
- 7901 4th St N, Suite 5284, St Petersburg, Florida 33702, US
- 555 Burrard St, Vancouver, British Columbia V7X 1M8, CA
- Business categories
- Information Technology
- Software
- Information and Communications Technology (ICT)
- Information Services
- Other recorded names
- AOT Technologies
- Specialties
- Web Application Development
- Mobile App Development
- Custom Software Development
- Cloud Engineering
- Open Source Frameworks
- Low Code Development
- Digital Transformation
- Application Maintenance Services
- System Integration
- Machine Learning
- Artificial Intelligence
- Business Process Management
- Service Design
- UX Design
- User Research
- Robotic Process Automation
- Identity Management
- and Application Modernization
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At AOT Technologies, we believe that everyone's a 'builder' when supported by the right resources. By seamlessly integrating people, platforms, and technology, we assist our clients in discovering the builder within themselves. We help you see the big picture in the typical 'buy vs build' scenarios - breaking down complex challenges with a unique approach to development, supported by creative software licensing and…
| Field | Value |
|---|---|
| Industry | Information Technology & Services |
| Company size | 51-200 employees |
| Headquarters | Victoria, BC |
| Organization type | Privately Held |
| Year founded | 2010 |
| Specialties | Web Application DevelopmentMobile App DevelopmentCustom Software DevelopmentCloud EngineeringOpen Source FrameworksLow Code DevelopmentDigital TransformationApplication Maintenance ServicesSystem IntegrationMachine Learning |
| Open jobs on Jobsy | 3 |
| View page |
Are you the person clients call when something really matters?
Can you tell a client "no" and come out of the conversation with their trust intact?
Would you rather own the results of a client portfolio than just manage the relationships?
AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.
About AOT
We’re on a mission to help enterprises and governments bring their ideas to life.
As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management, automation and AI, cloud, and application development. Our teams are collaborative, our leadership is transparent, and our work is impactful.
Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow automation, helping organizations move faster without sacrificing quality or compliance. Under the SLED360 umbrella, we deliver products and services tailored to the unique needs of state and local governments and the education sector, from modern case management to digital services. Our product offerings reflect our entrepreneurial spirit and firsthand experience solving real-world problems with scalable, human-centered technology.
As we expand into new markets and scale our solutions, there’s never been a better time to join AOT.
Role and Responsibilities
You'll be the senior relationship lead for a set of client accounts. You'll protect delivery quality, keep each account's contracts and finances healthy, and find new ways to help clients succeed. You'll be hands-on and resourceful, and you'll help shape how account management works here as we grow.
You will:
- Act as a trusted, senior point of contact and escalation point for your clients.
- Know your contracts inside out, manage renewals, and catch scope creep before it costs us.
- Manage account budgets and forecasts, working with Finance to keep invoicing and payments on track.
- Grow your accounts by spotting opportunities, including in AI and emerging technology, and partnering early with Sales.
- Work with project leads in Canada and India to keep delivery aligned with what clients need and what we've agreed to.
- Report to leadership on account health, risks and opportunities.
Who You Are
You think like a business owner. You know your accounts' numbers, contracts, and people, and you make decisions that balance a happy client with a healthy account. You stay steady when a client pushes back, and you can deliver difficult news in a way that builds credibility. People count on you because you follow through, consistently. You're hands-on and resourceful and you adapt quickly to new environments, including the pace and culture of the public sector.
What You Bring
- 10+ years in account management, client services or engagement management, ideally in IT consulting or professional services.
- A proven record of managing budgets and growing existing accounts.
- Ability to manage competing, urgent priorities.
- Confidence with contracts, statements of work, SLAs and change management.
- Enough technical fluency to talk credibly about software delivery and AI with clients and engineers. You don't need to be a developer.
- Composure under pressure, and the ability to deliver difficult news without damaging trust.
- A hands-on, resourceful approach and strong business acumen.
Nice-to-Have
- Experience with government or public sector clients, ideally in BC.
- Experience in a smaller or growing firm.
- Experience with distributed teams across time zones.
- Technical background, e.g., undergraduate studies in computer science or a related field, previous work experience in IT or related industries.
What We Offer
- Annual salary of $130K – $150K CAD, commensurate with experience
- Flexible hybrid work environment in beautiful Victoria, BC
- Continuous learning and leadership development opportunities
- Flexible schedules and generous paid time off
- Competitive health, dental, and wellness benefits from Day 1
- Employer-sponsored deferred profit-sharing plan
- A collaborative, mission-driven culture where your work matters
Apply Now
If you're passionate about client delivery and ready to own a portfolio of your own, apply today – we’re hiring now and excited to meet you.
We strongly encourage candidates of all backgrounds, experiences, and identities to apply, even if they don’t meet 100% of the listed criteria. We are seeking candidates with diverse career experiences for this position. If you’re passionate about impacting the tech industry and eager to contribute your expertise, we invite you to apply!
Closing date: Open until filled
Salary Range
$130,000—$150,000 CAD
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