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Posted 10 days ago

Senior Business Analyst - Pension Systems Modernization

@ Kyndryl

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Toronto, Ontario

Contract
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Overview

Kyndryl is hiring a Senior Business Analyst on a 3-month contract, with possible extensions, for a pension fund and financial services client in Toronto. The role supports a pension platform modernization that replaces the existing pension administration system, and the posting describes a hybrid arrangement.

Responsibilities:

  • Gather, analyze and document pension platform requirements
  • Map and improve pension business processes
  • Define CRM and workflow requirements with stakeholders and vendors
  • Support implementation, testing and milestone delivery
  • Produce user stories and functional specifications

Requirements summary:

  • Senior business analysis experience on transformation or system implementation projects
  • Strong pension administration domain knowledge
  • Experience in financial services, pension funds or retirement benefits
  • Experience with platform modernization or CRM/workflow enhancements
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-04
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentBusiness operations
Travelair: none · ground: none
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

Client: Pension Fund/Financial Services

Role: Senior Business Analyst - Pension Systems Modernization

Duration: 3 months contract to start with potential extensions

Location: Toronto, ON - hybrid

Job Overview

We are seeking an experienced Senior Business Analyst to support a major pension platform modernization initiative involving the complete replacement of an existing pension administration system.

The project focuses on modernizing pension operations, CRM capabilities, business workflows, and system implementation.

The ideal candidate will have strong pension administration and financial services experience, with the ability to translate complex business requirements into actionable solutions.

Key Responsibilities

  • Gather, analyze, and document business requirements for pension platform modernization and implementation.
  • Collaborate with business stakeholders, technology teams, and vendors to define CRM, workflow, and pension administration requirements.
  • Analyze existing pension processes and identify opportunities for improvement and automation.
  • Support system implementation, business process transformation, testing, and milestone delivery.
  • Develop business requirements, process maps, user stories, and functional specifications.
  • Ensure solutions align with pension administration processes and business objectives.

Requirements:

  • Senior Business Analyst - preferably supporting enterprise transformation or system implementation projects.
  • Strong pension administration domain knowledge, including an understanding of the pension fund management lifecycle.
  • Experience within financial services, pension funds, or retirement benefits administration.
  • Strong requirements gathering, business process mapping, and stakeholder management skills.
  • Experience supporting platform modernization, CRM/workflow enhancements, or enterprise system implementations.

Nice-to-Have

  • Experience with pension administration platforms, including Aon solutions.
  • Previous experience supporting pension system replacement or migration projects.
  • Familiarity with pension data migration, UAT, and business process automation.
  • Experience working with Canadian pension organizations or public-sector pension plans.

#IndKyn

  • Please note this is for a contract position with one of our clients and not a fulltime employment role with Kyndryl Canada*

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