Posted 16 days ago
Senior commercial account manager
@ Impact Recruitment
Hamilton, Ontario
Overview
Impact Recruitment is hiring a Senior Commercial Account Manager for an in-office role in the Hamilton, St. Catharines, or Simcoe area, Ontario. The role manages a portfolio of mid-market and large commercial clients, from renewal strategy through day-to-day service. Salary is $65,000 to $95,000 plus a performance bonus, RRSP matching and employer-paid group benefits.
Responsibilities:
- Manage and service a book of mid-market commercial clients
- Lead renewals end to end, including remarkets and negotiations
- Handle client inquiries, endorsements and policy changes
- Support growth through referrals and cross-sell conversations
- Maintain documentation in BMS and internal systems
Requirements summary:
- RIBO licence required
- At least 5 years of commercial insurance brokerage experience
- Mid-market commercial account exposure a major asset
- Proven full-cycle commercial account service and renewals
- Strong client-facing communication skills
- CIP coursework or CRM experience a bonus
Tools & skills
Benefits mentioned
Source and dates
Job-board feed · jobillico
- Employer posting date
- 2026-10-30
- First seen by our source
- 2026-10-31
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Sales |
| Experience | 5+ years |
| Travel | air: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | RIBO |
| Perks mentioned | Retirement plan, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Impact Recruitment
| Field | Value |
|---|---|
| Open jobs on Jobsy | 113 |
We’re hiring a Senior Commercial Account Manager with mid-market and large account exposure to take ownership of a portfolio of commercial clients and deliver confident, consultative service from renewal strategy through day-to-day support. If you thrive on relationship management, problem-solving, and making coverage make sense to busy business owners, this in-office role in either Hamilton, St. Catharines, or Simcoe area, Ontario offers the chance to build long-term client partnerships and grow with a stable, service-focused brokerage team.
Compensation
- Salary range of $65,000 to $95,000
Benefits & Perks
- Performance-based bonus
- Great RRSP matching program
- Employer-paid group benefits coverage
- New business commission incentives
- Opportunities to grow internally
- Support for professional development
Responsibilities
- Manage and service a book of mid-market commercial clients with a high standard of responsiveness and professionalism
- Lead renewals end to end: exposure reviews, coverage recommendations, remarkets, negotiations, and presentations
- Handle client inquiries, endorsements, billing-related questions, and general policy changes
- Support growth through referral opportunities and cross-sell conversations when appropriate
- Maintain accurate documentation and activity tracking in BMS and internal systems
- Collaborate with internal teams and insurer partners to keep files moving and clients informed
Qualifications
- RIBO License
- At least 5 years’ commercial insurance brokerage experience
- Exposure to Mid-market commercial accounts is a major asset
- Proven capability managing the full cycle of commercial account service and renewals
- Strong communication skills and confidence in client-facing conversations (phone, email, in person)
- Organized and able to prioritize competing deadlines in a fast-paced environment
- Bonus points for progress toward or interest in CIP coursework and comfort with CRM or lead management tools
At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.