Posted 23 days ago
Senior Engineering Manager, Release Engineering
@ PagerDuty
Toronto, Ontario
Overview
PagerDuty is hiring a Senior Engineering Manager for Release Engineering to lead a team of platform engineers and set the multi-year delivery direction for all of PagerDuty Engineering. The work covers GitOps, CI/CD platform adoption, delivery metrics and AI-assisted development, with a hybrid schedule of 2 office days per week and a base salary of 180,000 to 272,800 CAD.
Responsibilities:
- Set multi-year roadmap for building, testing and deploying software
- Lead GitOps transformation across environments and clusters
- Select and drive adoption of next CI/CD platform
- Own delivery metrics including Change Failure Rate
- Hire, coach and grow senior engineers
Requirements summary:
- 10+ years in platform engineering, SRE or DevOps
- 5+ years managing engineers
- Proven GitOps or deployment platform migration experience
- Deep knowledge of Kubernetes, CI/CD and infrastructure as code
- Hands-on use of AI coding agents
- Ability to explain tradeoffs to executives
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-10-14
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 10+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Generous parental leave, Retirement plan, Stock or equity, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
PagerDuty
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future. Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe. Join us to lead uncharted efforts and reinvent how companies run.
- LinkedIn followers
- 60,878
- People associated on LinkedIn
- 1,300
- Reported office locations
- 600 Townsend Street, Suite 200, San Francisco, CA 94103, US
- 905 King St W, 600, Toronto, Ontario M6K 3G9, CA
- 725 Ponce de Leon Ave NE, Atlanta, Georgia 30306, US
- 1 Fore Street Avenue, London, England EC2Y 9DT, GB
- 161 Castlereagh St, Sydney, New South Wales 2000, AU
- Lisbon, PT
- Avenida Apoquindo 5950, Las Condes, Santiago Metropolitan Region 7560931, CL
- Business categories
- Information Technology
- Software
- Generative AI
- IT Management
- SaaS
- Cloud Computing
- Analytics
- Agentic AI
- Other recorded names
- PagerDuty
- Profile identifies a recruitment agency
- No
- Reported total investment
- 523,600,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 1,001-5,000 employees |
| Headquarters | San Francisco, CA |
| Organization type | Public Company |
| Year founded | 2009 |
| Open jobs on Jobsy | 7 |
| View page |
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.
Senior Engineering Manager, Release Engineering
AI has changed how fast PagerDuty writes code. Release Engineering decides how fast, and how safely, that code reaches our customers. We’re looking for a Senior Engineering Manager to build the delivery system for this new pace: pipelines that give AI agents fast, trustworthy feedback, environments fully defined in Git, and the CI/CD platform we’ll run for years to come.
You’ll lead a team of experienced platform engineers and set the delivery direction for all of PagerDuty Engineering. Reporting to the Director of Infrastructure, you’ll partner closely with our AI-native development program to shape how software gets built and shipped at PagerDuty.
**This role will require you to be in office 2 times a week**
What You’ll Do:
- Set the multi-year roadmap for how PagerDuty builds, tests and deploys software.
- Lead our GitOps transformation, so every environment is defined in Git and every change is promoted and rolled back the same way.
- Bring CI-quality checks into the developer and agent loop, so problems are caught in minutes, before code ever reaches a merge gate.
- Give engineers and AI agents short-lived, isolated environments to test changes safely.
- Rework code review so people spend their time on changes that carry real risk, with automated checks covering the rest, including verifying that AI-written tests actually test something.
- Take our next CI/CD platform from selection to full adoption across Engineering.
- Own our delivery metrics, including Change Failure Rate, and report them to engineering leadership monthly, pairing every speed metric with a quality measure.
- Keep the cost of CI and AI tooling predictable as usage grows.
- Hire, coach and grow senior engineers.
- Share what we learn through talks, blog posts and the wider engineering community.
Basic Qualifications:
- 10+ years in platform engineering, SRE or DevOps, including at least 5 years managing engineers.
- Proven experience leading a GitOps or deployment platform migration across many teams and clusters.
- A track record of taking a CI/CD platform from selection to full adoption across an engineering organization.
- Deep knowledge of Kubernetes, CI/CD systems and infrastructure as code.
- Hands-on use of AI coding agents, with experience changing a pipeline or process because of their impact on delivery speed and stability.
- The ability to explain technical tradeoffs to executives in plain language.
Preferred Qualifications:
- Experience running Argo CD, Buildkite or CircleCI at scale.
- Experience with progressive delivery, such as canary releases or feature-flag rollouts.
- Experience with vendor and budget management.
**The base salary range for this position is 180,000 - 272,800 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience**
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
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