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Posted 26 days ago

Senior Manager Last Mile Operations

@ RXO LAST MILE CANADA INC.

Mississauga, Ontario

Full-time5+ years experience
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SIGNALS

Overview

RXO Last Mile Canada Inc. is hiring a Senior Manager, Last Mile Operations to run home delivery services across multiple clients and regional field locations. The role manages contract drivers working up to seven days a week, oversees P&L, and builds customer relationships. The posting requires a bachelor's degree or equivalent experience, five years of operations experience, and full-time employment.

Responsibilities:

  • Ensure compliance with contract metrics and operational standards
  • Hire, train, develop and appraise staff; build a contractor base
  • Manage contract drivers operating up to seven days a week
  • Build customer relationships and oversee P&L
  • Work with the national sales team on growth

Requirements summary:

  • Bachelor's degree or equivalent related work or military experience
  • Five years of operations experience
  • Experience with Microsoft Office (PowerPoint and Project)
  • P&L experience (preferred)
  • Proven leadership and supervision experience (preferred)

Tools & skills

Benefits mentioned

Health insuranceDentalVisionDisability insuranceRetirement planPaid time off
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-12
First seen by our source
2026-10-08
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentBusiness operations
Experience5+ years
Manages peopleYes
Hours per week40 (estimated)
Work settingOffice, Client sites
Physical demandsphysical low · computer high
Background checksdrug and alcohol
EducationBachelor’s degree (required)
Perks mentionedGenerous paid time off, Retirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

RXO LAST MILE CANADA INC.

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Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.

What your day-to-day will look like:

  • Ensure compliance with specified contract metrics
  • Maintain high standards for all operational activities
  • Hire, train, develop and appraise staff effectively; develop a contractor base team
  • Direct and guide front line management staff
  • Manage contract drivers who are operating up to 7 days per week in multiple regional locations
  • Build relationships with customers to ensure continuous operating improvements
  • Oversee P&L
  • Work with national sales team to facilitate new avenues of growth

At a minimum, you’ll need:

  • Bachelor’s degree or equivalent related work or military experience
  • 5 years of operations experience
  • Experience with Microsoft Office (PowerPoint and Project)

It’d be great if you also have:

  • P&L experience
  • Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees
  • Excellent analytical, communication and time management skills

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Supplemental health insurance (medical, dental and vision)

  • Life, Short-term, and Long-term disability insurance

  • Pension with company matching contribution

  • Company paid holidays

  • Paid-time-off (PTO)

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here.

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