Senior Network Analyst

Who We Are:

Bulletproof, a GLI Company, is a premiere technology solutions and managed service company founded in Atlantic Canada in 2000. At Bulletproof, we are committed to our customers, our team and our communities.

Bulletproof’s practices include Security and Network Operations Centers, program and project management, Cyber security services, Quality Assurance and Testing, Consulting, Education and Product Fulfillment; working together to provide true end-to-end business solutions.

Our Security Operations Center protects our clients 24 hours a day by providing extensive Infrastructure Services, including best-in-class technology offerings. Our commitment to our Microsoft Practice elevates productivity and collaboration capabilities, and our Learning Solutions allow us to enhance the knowledge and skill sets of all our clients.

Why you should work with us:

Bulletproof is a Gold Microsoft Partner and a TWO TIME Microsoft Canada Modern Workplace IMPACT Award winner. We are passionate about helping our customers achieve more securely.

We are growing! Our mandate to expand our capacity and market reach is aggressive. We are building the team to help us achieve those goals; in Canada, in the USA and Internationally. We have ambitious plans to leverage our depth of experience across our practices.

Interested? Read on to see if your experience is a fit.

Job Details/Functions/Responsibilities:

• Design, implement and maintain SMB and Enterprise network solutions.
• Design, deploy & support wireless solutions.
• Escalations and Support internal, datacenter, and customer network systems.
• Support Bulletproof’s NOC environment and systems and provide best practice procedures for monitoring our clients.
• Provide network capacity and availability analysis.
• Liaison with Enterprise NOC customers.

Required Education/Credentials:

• Minimum 7-10 years of networking experience.
• A university degree, college certificate or diploma in information technology and/or have relevant experience and industry certification.
• Solid working knowledge of networking theory, including LAN, WAN, SAN and Wireless technologies including Fortinet and Cisco.
• Professional level experience working with advanced routing and switching technologies including Layer-2 technologies such as VLAN, QoS, IGMP, Multicast, MPLS, hierarchical network architectures.
• Professional level experience working with layer-3 technologies such as EIGRP, BGP, IPv4, IPv6, Software Defined Networking, VPN technologies.
• Experience supporting Enterprise and hosted network environments.
• Experience with Solarwinds or other network management and monitoring platforms.
• Preference will be given to candidates with experience and/or certification in networking technologies, including Cisco and Fortinet.

Other Qualifications / Experience:

• Experience with server virtualization and network virtualization.
• Experience with supporting Voice over IP (VOIP) technologies.
• Experience with NextGen firewalls and/or IPS/IDS is an asset.
• Experience with FortiManager and FortiAnalyser is an asset.
• Familiarity with ITIL processes is an asset.

Core Attributes/Characteristics:

• Positive attitude.
• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision while handling multiple tasks and changing priorities.

Travel Expectations:

• 25% and be eligible for a US Work Visa.

Equal Opportunity Statement:

Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Project Coordinator

Bulletproof is growing! With the recent acquisition of Bulletproof by Gaming Laboratories International (GLI), our mandate to expand our capacity and market reach is aggressive. We are building the team to help us achieve those goals; in Atlantic Canada, across the Country, into the USA and Internationally. We have ambitious plans to leverage our depth of experience across our practices and we are building an ambitious team to achieve those goals together.

Since Bulletproof began in 2000, we have expanded our services to be much more than an IT company. Bulletproof offers a comprehensive selection of advanced technologies and know-how and is steadfastly focused on solving business challenges for our global clients.

Each of the Bulletproof practices work together to provide true end to end business solutions. We bring together market-leading services for the delivery of quality management solutions, global regulatory intelligence, IT process improvement, enhanced due diligence, compliance management, internal audit, and risk management services.

Job Summary:

The Project Coordinator, Managed Services is responsible for coordinating project activities in the Managed Services Practice. The Project Coordinator will be providing support by assisting with the planning of resources/projects, scheduling meetings, and creating reports. They will interface mostly with Bulletproof management but also with clients. This position requires a person who is able to multitask on multiple projects and who desires to raise the bar in terms of quality.

Essential Functions (Duties & Responsibilities):

This role will include, but will not be limited to the following:

• Schedules and administers ongoing meetings
• Taking meeting minutes
• Setting up project codes and SharePoint sites
• Maintaining SharePoint sites and internal information repositories
• Developing, enhancing and organizing process assets (templates for schedules, agendas, budgets, checklists, etc.)
• Taking a proactive approach to improving our processes by researching ways to automate these processes
• Work with other stakeholders at Bulletproof to share leading practices, lessons learned, etc
• Ability to communicate both orally and in writing with team members as well as internal management teams
• Tracking project hours and assigned resources
• Provides accurate and timely status reports to leadership
• Ensures accuracy and timeliness of all work performed
• Ability to meet critical deadlines
• Performs other duties as assigned

Required Education and Other Credentials:

• 2 years’ experience in an IT project administrator or coordinator role.
• Working knowledge of Microsoft Project and Excel
• willingness to develop coordination skills, including obtaining CAPM or PRINCE2 certification
• Experience in a rapid paced, time sensitive, high quality environment.
• Ability to effectively manage deadlines.
• Ability to communicate effectively in writing and orally with officials at all levels.
• Must demonstrate a high degree of attention to quality, details and correctness.
• Exhibit the acumen to represent a professional organization at all levels.

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