Posted last month
Senior Product Manager
@ Kaseya Careers
Toronto, Ontario
Overview
Kaseya Careers is hiring a Senior Product Manager to define and support the building of products within its Professional Services Automation (PSA) module for Managed Service Providers. The role is a senior individual contributor who partners with engineering, sales, marketing and executive leadership on roadmaps, specifications and go-to-market planning.
Responsibilities:
- Define and prioritize product roadmaps aligned with corporate objectives
- Translate customer and business requirements into product specifications
- Partner with engineering and architecture teams on scalable solutions
- Collaborate with sales, marketing and customer success on go-to-market
Requirements summary:
- Bachelor's degree in business, computer science, engineering or related field
- 5+ years of product management experience
- At least 2 years in MSP industry or B2B SaaS tools for MSPs
- Agile and SDLC knowledge
- Product management certifications an asset
Tools & skills
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-09-28
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Product management |
| Experience | 5+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | Bachelor’s degree (required) |
| Fields of study | Business, Computer Science, Engineering, Information Systems |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Kaseya Careers
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
One platform. Everything IT.
Full company description
Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.
- LinkedIn followers
- 194,679
- People associated on LinkedIn
- 5,462
- Reported office locations
- 701 Brickell Ave, Miami, FL 33131, US
- Pawia 9, 31-154, Krakow, Poland, PL
- 700 – 128 West Pender Street, Vancouver, V6B 1R8, CA
- Level 25 171 Sussex Street, Sydney , AU
- One Custom House Plaza, IFSC, Dublin, IE
- 141 W Front St, Red Bank, New Jersey 07701, US
- Business categories
- Information Technology
- Cyber Security
- Network Hardware
- Software
- SaaS
- Enterprise
- Security
- Other recorded names
- Kaseya Careers
- Kaseya
- Specialties
- IT Automation
- Remote IT Infrastructure Management
- Systems Management Software
- IT systems management
- SaaS systems management
- RMM
- PSA
- Backup and Recovery
- SOC
- Cybersecurity
- Compliance
- and User Security
- Profile identifies a recruitment agency
- No
- Reported total investment
- 546,777,315
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 5,001-10,000 employees |
| Headquarters | Miami, FL |
| Organization type | Privately Held |
| Year founded | 2000 |
| Specialties | IT AutomationRemote IT Infrastructure ManagementSystems Management SoftwareIT systems managementSaaS systems managementRMMPSABackup and RecoverySOCCybersecurity |
| Open jobs on Jobsy | 16 |
| View page |
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Position Summary
Kaseya is seeking an experienced, strategic, and highly customer-focused Senior Product Manager responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs within our Professional Services Automation (PSA) module - the operational backbone for Managed Service Providers.
As a senior individual contributor, the Senior Product Manager will partner closely with cross-functional teams, executive leadership and fellow PSA Product Managers to execute on the Product Vision, Roadmap, and Features required to address the evolving needs of MSPs and IT professionals in our IT Service Delivery pillar. This role requires strong technical acumen, exceptional business judgment, and a proven track record of delivering successful SaaS products at scale.
Key Responsibilities
- Contribute to the strategic planning process and ensure continuing alignment of the product strategy with the overall company strategy.
- Define, prioritize and execute on product roadmaps aligned with Kaseya's corporate objectives.
- Translate customer and business requirements into clear product specifications, user stories, and prioritization frameworks.
- Partner with Engineering and Architecture teams to deliver scalable, secure, and high-performing solutions.
- Collaborate with Sales, Marketing, and Customer Success teams to support go-to-market planning, product positioning, and customer adoption.
- Track and monitor metrics and KPIs to evaluate product success and drive continuous improvement.
- Identify market opportunities through customer engagement, competitive analysis, industry trends, and data-driven insights.
- Serve as a product thought leader internally and externally through customer engagements, conferences, and strategic partner discussions.
Required Qualifications
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 5+ years of Product Management experience, with at least 2 years in the MSP industry or in B2B SaaS tools used by MSPs.
- Strong understanding of Agile product development methodologies and software development lifecycles.
- Demonstrated success launching and scaling complex SaaS, cloud, enterprise software, or technology products.
- Experience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions.
- Exceptional analytical, strategic thinking, communication, and stakeholder management skills.
- Experience using data and customer insights to drive product decisions and business outcomes.
- Product Management certifications (CSPO, Pragmatic Institute, Product School, or equivalent) a bonus.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.