Posted 9 days ago
Senior Product Manager – Loyalty Programs, Rewards Strategy & Digital Integrations
@ Recrute Action
Toronto, Ontario
Overview
Recrute Action is hiring a Senior Product Manager for Loyalty Programs, Rewards Strategy and Digital Integrations on a 12-month contract for Manulife members. The role owns the rewards strategy end to end, from business case and program design through launch, measurement and optimization, and drives digital integrations with vendors. It is full-time at 37.5 hours per week, hybrid with 3 days per week in the office, at $50-60 per hour (salaried) or $60-70 per hour (incorporated).
Pay:
$50–$70 an hour
Responsibilities:
- Own end-to-end loyalty and rewards strategy and budget
- Lead rewards lifecycle from business case to optimization
- Manage third-party vendors and delivery timelines
- Drive digital integrations, APIs and SSO initiatives
- Present business cases and results to senior leadership
Requirements summary:
- 5+ years digital product management experience
- Experience with loyalty, rewards or incentive programs
- Knowledge of APIs, authentication, SSO or identity federation
- Strong business acumen, budgeting and ROI analysis
- University degree in business, technology or related field
- Insurance or regulated-industry experience an asset
Source and dates
Source type not verified · zoho
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Product management |
| Experience | 5+ years |
| Hours per week | 37.5 |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | Bachelor’s degree (required) |
| Fields of study | Business, Technology, Engineering, Computer Science |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Recrute Action
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Finding the right talent for the right company; finding the right company for the right talent
Full company description
Our mission: Recruit Action provides quality recruitment services through support and a personalized approach for both job seekers and businesses. Doing business with Recruit Action ensures: • Peace of mind • Professional, personalized, and courteous service • Follow-ups according to your needs (daily or weekly) • A partnership • Working with passionate head hunters who have a thorough knowledge of the job market • Service focused on quality Our success is linked to the success of both our corporate clients and job seekers, whom we consider as partners. • We offer a specialized service and we understand the needs of our customers. • We recognize that today's market is complex and requires personalized services. • We understand the importance for companies to hire a person who shares the organization's values. • We understand the importance for job seekers to find the job that’s right for them in the long term.
- LinkedIn followers
- 12,348
- People associated on LinkedIn
- 11
- Reported office locations
- 3 Place Ville-Marie, 4ième étage, Montréal, Québec H3B 2e3, CA
- Business categories
- Consulting
- Recruiting
- Staffing Agency
- Other recorded names
- Recruit Action inc.
- Recrute Action
- Specialties
- Recrutement
- Chasseur de tête
- mandats contractuels
- and mandats permanents
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Our mission: Recruit Action provides quality recruitment services through support and a personalized approach for both job seekers and businesses. Doing business with Recruit Action ensures: • Peace of mind • Professional, personalized, and courteous service • Follow-ups according to your needs (daily or weekly) • A partnership • Working with passionate head hunters who have a thorough knowledge of the job market •…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 2-10 employees |
| Headquarters | Montréal, Québec |
| Organization type | Partnership |
| Year founded | 2009 |
| Specialties | RecrutementChasseur de têtemandats contractuelsand mandats permanents |
| Open jobs on Jobsy | 38 |
| View page |
Senior Product Manager
Loyalty Programs, Rewards Strategy & Digital Integrations
This role will own the end-to-end rewards and loyalty strategy for Manulife members, from business case development and program design through execution, measurement, and optimization. The successful candidate will lead the delivery of member rewards initiatives while partnering closely with third-party vendors and internal teams to ensure seamless digital integrations, customer experiences, and business outcomes.
What is in it for you:
• Salaried: $50-60 per hour.
• Incorporated Business Rate: $60-70 per hour.
• 12-month contract.
• Full-time position: 37.50 hours per week.
• Hybrid work, with 3 days per week in the office.
Responsibilities:
• Own the end-to-end loyalty and rewards strategy, including program design, budget management, member engagement objectives, reward eligibility, and value proposition development.
• Lead the full rewards lifecycle from business case and requirements gathering through configuration, launch, measurement, optimization, and ongoing enhancements.
• Partner with internal stakeholders and third-party vendors to translate rewards strategies into scalable solutions and successful member experiences.
• Define reward performance metrics and KPIs, monitor program effectiveness, and continuously improve member engagement, adoption, and business outcomes.
• Manage relationships with external vendors, ensuring quality delivery, execution excellence, adherence to timelines, and successful implementation of rewards initiatives.
• Lead roadmap planning and prioritization across rewards, member experience, and integration initiatives while balancing business goals, customer needs, and technical constraints.
• Drive ecosystem integrations with internal and external platforms, including customer-facing authentication, SSO capabilities, and vendor connectivity solutions.
• Collaborate with Product, Engineering, Security, Architecture, Marketing, Operations, and Finance teams to ensure alignment throughout the delivery lifecycle.
• Support the development and evolution of integration patterns, APIs, authentication methods, and vendor connectivity frameworks to support a growing digital ecosystem.
• Present recommendations, business cases, program results, and strategic trade-offs to senior leadership in a clear and compelling manner.
What you will need to succeed:
• 5+ years of Digital Product Management experience with responsibility for end-to-end product or program delivery.
• Strong experience designing, launching, managing, or optimizing loyalty, rewards, member engagement, or customer incentive programs.
• Proven track record delivering initiatives from strategy through execution and measurable business outcomes.
• Experience managing third-party vendors, external partners, and cross-functional stakeholders in complex environments.
• Knowledge of digital integrations, APIs, customer authentication, SSO, identity federation, or related technologies.
• Experience working across Product, Engineering, Business, Marketing, Operations, and Technology teams.
• Strong business acumen, including budgeting, ROI analysis, business case development, and performance measurement.
• Excellent executive communication and stakeholder management skills.
• Ability to simplify complex business and technical concepts and translate them into actionable recommendations.
• Strong organizational skills with the ability to manage multiple priorities and deliver results in fast-paced environments.
• University degree in Business, Technology, Engineering, Computer Science, or a related field.
• Experience in insurance, benefits, healthcare, financial services, or highly regulated industries is considered a strong asset.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.
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