Senior Program Officer / Senior Policy Analyst

About the position

Duties
Positions in the Trade Remedies Investigations Division offer an opportunity to work on some of the most important and fast-moving trade issues facing Canada. Our work supports the CBSA’s mandate while contributing directly to Canada’s economic security, competitiveness and prosperity.

Our mandate is broadly focused on fair trade. The division works across the full spectrum of policy and operations, from setting strategic direction and developing programs and policies, to conducting complex investigations, analyzing industries and markets, and engaging directly with Canadian businesses, stakeholders, foreign governments and international organizations.At the heart of our work are investigations into unfair trade practices. We examine whether imported goods are being sold in Canada below fair market value or are benefiting from foreign government subsidies, and we administer trade measures that help ensure Canadian producers can compete on a fair and level playing field.The work is analytical, investigative and highly relevant to the Canadian economy. It brings together financial analysis, accounting, industrial and market knowledge, research, data and judgment to answer complex real-world questions and support consequential decisions.

Work environment
In line with the Treasury Board Secretariat (TBS) Direction on prescribed presence in the workplace, the Canada Border Service Agency (CBSA) has adopted a fixed day approach to support hybrid arrangements for employees to work a minimum of 4 (four) days per week in their designated work location and 1 (one) day per week at their designated telework location, where operationally feasible. Please note, this requirement is subject to change based on any future shift in hybrid work model direction or following change in operational requirements.

For more information, visit: https://www.canada.ca/en/government/publicservice/staffing/direction-prescribed-presence-workplace.htmlThe CBSA is the first point of entry for travellers and goods arriving to Canada. We are, in effect, the face of Canada. The CBSA was established in December 2003. Its creation integrated border functions related to customs, immigration, enforcement, and food, plant, and animal inspection.The CBSA supports both national security and economic prosperity by preventing the entry of those travelers or goods posing a potential threat to Canada while at the same time facilitating the flow of people and legitimate goods across the borders.Why work for us? It’s simple. Our mandate is unique. We are a diverse, inclusive and respectful workforce. As one of the largest public service organizations in Canada, we can offer a variety of interesting and challenging opportunities; and we take your professional development to heart.Should you require more information, please visit : www.cbsa-asfc.gc.ca/menu-eng.html

Intent of the process
The intent of this process is to staff positions within the Trade Remedies Investigations Division in Ottawa.

A pool of partially or fully qualified candidates may be established through this process and used to staff identical or similar positions with various employment tenures (temporary and permanent), locations, language profiles, operational requirements, and conditions of employment at the Canada Border Services Agency.An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor will be required before an offer can be made.Indeterminate employees at the same group and level or equivalent may be considered for deployment.

Important messages
The CBSA is committed to creating a workplace that is respectful of Canada’s two official languages. The imperative staffing of bilingual positions is the norm across Canada. The CBSA must ensure that it has adequate bilingual capacity to implement its mandate and respect the public it serves. In regions designated bilingual for the language of work purposes, management creates an environment conducive to the use of both official languages to allow each employee to work in their official language of choice.

Persons are entitled to participate in the selection process in the official language of their choice. Candidates are asked to indicate their preferred official language in their application.Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.It is the responsibility of the candidate to notify the listed contact person or email address listed below of any pre-approved leave or conflict in schedule throughout the duration of the process in order to facilitate scheduling of assessments. Such notification should take place prior to the leave in order to make necessary adjustments. Each request will be considered on a case-by-case basis.Please note that all information obtained throughout the selection process from the time of application to close of process (including candidates’ overall conduct and behaviour, oral and written communications, email correspondence with CBSA or third-party organizations) may be used in the assessment process, including the assessment of qualifications and competencies.Candidates must clearly demonstrate in their answer(s) to the screening question(s) how they meet the essential criteria listed. Please note that stating that the requirement has been met or listing past or current responsibilities does not represent adequate substantiation. Rather, you must provide concrete examples with significant details to explain WHEN, WHERE and HOW to clearly illustrate how you meet the requirement. Failure to clearly demonstrate in your responses how you meet the screening criteria or inconsistencies in the application package could result in the rejection of your application. Candidates will not be solicited for incomplete or missing information.Interested persons must meet each essential qualification in order to be deemed qualified or partially qualified and placed in a pool and subsequently appointed to a position. However, a person may be appointed to a position even though they do not meet any or all of the asset qualifications and/or organizational needs. Meeting these criterion may be desirable and may be a deciding factor in choosing a person to be appointedThe assessment board may use different methods to manage the volume of candidates.Asset criteria may be applied at any time in the process.You may be assessed using a variety of assessment tools, such as, but not limited to: standardized tests, written exams, interviews, reference checks, self-assessments, candidate achievement record, etc.You must provide proof of your education credentials. You will be advised to provide the documents later in the process. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree Equivalency” in the Education section above.

Conditions of employment

Reliability Status security clearance

Learn more about security screening process.

Operational Requirements

- Willingness and ability to work overtime occasionally and on short notice.
- Willingness and ability to travel occasionally, including travel abroad.

You need (essential for the job)

Your application must clearly explain how you meet the following

You must complete the application independently without external help, including unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI). You may be asked to explain or elaborate on your answers in a follow-up interview. Any violation may be investigated and result in serious consequences, including the rejection of your application.

By submitting this application you acknowledge that you have read, understood and accept the confidentiality and integrity terms outlined above. You certify that you have completed this application independently without external assistance, and that you have neither plagiarized nor used AI. you understand the potential consequences to you application if you fail to comply with these requirements.EDUCATION:
EDU. Graduation with a degree from a recognized post- secondary institution with acceptable specialization in a field relevant to the duties of the position.Note :
1. Indeterminate incumbents of positions in the CO group on June 21, 2021, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CO group.2. At the manager’s discretion, an acceptable combination of education, training and/or experience, that is comparable to a degree from a recognized post-secondary institution with specialization relevant to the work to be performed, may serve as an alternative to meet the minimum education standard. Whenever the minimum education standard is met through this alternative, it is met only for the position being staffed, and candidates must be re-assessed for future appointments or deployments where the manager has decided to use this alternative.

Learn more about degree equivalency.

EXPERIENCES
EXP1. Experience analyzing complex financial, accounting, commercial, industrial, economic or operational information to identify issues, trends or findings.

EXP2. Experience conducting research, analysis, audits, reviews, investigations, assessments or similar fact-finding work to support conclusions or recommendations.EXP3. Experience preparing analytical reports, findings or recommendations based on quantitative and qualitative information.EXP4. Experience using Microsoft Excel or equivalent spreadsheet software to manipulate and analyse datasets, using tools such as pivot tables, lookup functions, or formulas that analyse and combine data.

Applied / assessed at a later date

KNOWLEDGE
K1. Knowledge of basic financial and cost accounting principles.

COMPETENCIES :
C1. Ability to communicate effectively orally
C2. Ability to communicate effectively in writing
C3. Demonstrating integrity and respect
C4. Thinking things through
C5. Working effectively with others
C6. Showing initiative and being action-oriented

Language requirements (essential for the job)

Applied / assessed at a later date

Various language requirements - English Essential, Bilingual Imperative (CBC/CBC, BBB/BBB)

Learn more about language requirements.

You may need (asset qualifications)

May be applied / assessed at a later date

ASSET QUALIFICATIONS
AEXP1. Experience providing advice and recommendations to senior management (director level or above) within government in matters related to trade, finance, accounting or economic fields.
AEXP2. Experience analyzing business operations, including areas such as costing, pricing, financial statements, production, sales, supply chains or market conditions.
AEXP3. Experience using data analytics and visualization tools to analyze data, identify patterns or risks, or communicate insights, including artificial intelligence–enabled platforms, Databricks, Power BI, or comparable technologies.
AEXP4. Experience in interpretating and applying the Special Import Measures Act (SIMA) (e.g. activities related to the conduct of SIMA investigations or disclosure activities, policy research and development, advisory or counsel functions, or any other related trade-remedy work).
AEXP5. Experience in conducting in-depth analysis of complex* economic and financial data.
*Complex refers to data requiring interpretation across multiple variables or sources, where judgment is needed to assess reliability, relationships, and implications.
AEXP6. Experience in conducting in-depth analysis of complex economic or financial information involving multiple variables, data sources or competing considerations.
AEXP7. Experience in planning, designing or implementing data-collection strategies.
AEXP8. Experience in project management.

ORGANIZATIONAL NEEDS:
CBSA is committed to building a skilled and diverse workforce that reflects Canada’s population. As such for our selection decision we may first consider candidates who meet the qualifications of the position and self-declare themselves as belonging to the Indigenous peoples and Persons with Disabilities designated groups. We encourage all candidates who belong to an equity-deserving group such as Women, Visible Minorities, Indigenous or Persons with Disabilities to self declare in their application. A self-declaration will not hinder opportunities for individuals.

For information on self-declaration please visit https://www.canada.ca/en/services/jobs/opportunities/government/self-declaring-government-canada-jobs.html.For more information on employment equity: www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/employment-equity.html.*The terms ‘Aboriginal peoples’, ‘persons with disabilities’ and ‘members of visible minorities’ are used within this job advertisement as it relates to the Employment Equity Act and other legislative frameworks. We understand and acknowledge that candidates may prefer the use of other terminology.*The CBSA remains dedicated to the equitable treatment of its affected and surplus employees, prioritizing their continued career progression within the CBSA. Accordingly, our selection decision may first account for the placement of employees impacted by workforce adjustment at the CBSA.

Our commitment

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

This selection process aims to assess qualifications needed for the position(s) to be staffed. Please let us know if you experience a barrier that may affect your performance so that an accommodation can be provided. Assessment accommodations are designed to remove obstacles without altering the criteria being assessed to allow all candidates to fully demonstrate their abilities.Only applications submitted online via the jobs.gc.ca site will be accepted. To submit an application online, please select the button "Apply Online" above.If accommodation measures are needed (i.e., alternate methods of assessment, technical assistance, access requirements, etc.) at any stage of the assessment process and application, please contact the Human Resources Advisor as soon as possible so that we make the appropriate arrangements. Their contact information is at the end of the poster located at the Contact information section.All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

Selection may be limited to members of the following employment equity groups: Indigenous (Aboriginal) peoples, persons with disabilities, visible minorities, and women.The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. The CBSA is committed to building and promoting a skilled, equitable and inclusive workforce to benefit from diverse experiences and perspectives, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including members of visible minorities, Indigenous Peoples, women, persons with disabilities and persons of the 2SLGBTQIA+ community.

Preference

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide

• Your résumé
• Contact information for 2 references

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Hiring organization contact

Name: Cam Luong, Human Resources Specialist Advisor
Email address: [email protected]

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