Senior Project Manager

Position Title: RQ11817 -Senior Project Manager/Leader (I&IT / Audio-Visual & Videoconferencing)

Location: Toronto. ON

Mode: Contract

Position Overview

A successful candidate will be responsible for planning, coordinating, and managing multiple concurrent projects involving enterprise IT infrastructure, advanced audio-visual systems, videoconferencing, telecommunications, Voice over IP (VoIP), and integrated communication technologies.

The role requires strong project leadership, technical expertise, stakeholder management, vendor coordination, procurement, risk management, and financial oversight. The candidate will work closely with business stakeholders, technical teams, external service providers, contractors, and senior management to ensure projects are delivered on time, within budget, and in accordance with organizational standards.

Key Responsibilities

Project Planning and Delivery

• Lead and manage multiple concurrent medium-to-large-scale I&IT and audio-visual infrastructure projects.
• Develop comprehensive project charters, project plans, work breakdown structures, schedules, budgets, and resource allocation plans.
• Define project scope, objectives, milestones, deliverables, and acceptance criteria in collaboration with business stakeholders and technical teams.
• Oversee all project phases, including initiation, planning, design, procurement, implementation, testing, commissioning, and project closure.
• Ensure projects are delivered within approved timelines, budgets, and quality standards.

Audio-Visual and IT Infrastructure Management

• Lead projects involving enterprise audio-visual systems, videoconferencing solutions, telecommunications infrastructure, VoIP, IP networks, and integrated communication technologies.
• Oversee the deployment, installation, configuration, and integration of AV and IT systems across facilities.
• Review and approve functional design documents, GUI designs, technical drawings, and facility scopes of work.
• Coordinate equipment procurement, delivery, installation, system configuration, and commissioning.
• Ensure compliance with technical standards, infrastructure requirements, security policies, and industry best practices.

Stakeholder and Vendor Management

• Build and maintain strong relationships with business stakeholders, clients, senior management, technical teams, vendors, contractors, and external service providers.
• Provide leadership and direction to multidisciplinary project teams, ensuring collaboration and accountability.
• Coordinate vendor activities, contractual deliverables, procurement processes, and service provider performance.
• Facilitate stakeholder meetings, project reviews, presentations, and executive-level discussions.
• Identify stakeholder concerns, resolve conflicts, and escalate critical issues when required.

Risk, Change and Financial Management

• Identify, assess, monitor, and mitigate project risks, issues, dependencies, and constraints.
• Develop and maintain risk management, communication, and change management plans.
• Evaluate the impact of project changes and recommend adjustments to scope, timelines, resources, and budgets.
• Manage project budgets, cost estimates, financial forecasts, and resource utilization.
• Support the development of business cases, procurement documentation, and Treasury Board/Management Board of Cabinet submissions.

Testing, Implementation and Project Closure

• Develop and oversee test plans based on defined business and technical use cases.
• Coordinate quality assurance, system testing, functional testing, and user acceptance activities.
• Validate facility construction completion, equipment installation, and system functionality.
• Manage system commissioning, client handover, and formal acceptance sign-off.
• Ensure vendors provide complete project close-out documentation, including as-built drawings, system architecture information, equipment inventories, photographs, manuals, and configuration details.
• Conduct lessons-learned sessions and prepare final project closure and financial reports.

Mandatory Requirements

• Minimum 10 years of overall project management experience, preferably managing complex I&IT and infrastructure projects.
• Minimum 5 years of hands-on project management experience involving audio-visual and videoconferencing technologies.
• Demonstrated experience managing medium-to-large-scale, technically complex, enterprise-level projects.
• Strong knowledge of best practices for audio-visual systems, telecommunications, communications infrastructure, and IT deployment.
• Proven experience managing project budgets, schedules, resources, procurement, vendors, and contractual agreements.
• Experience leading project teams and coordinating technical specialists, contractors, and external service providers.
• Strong understanding of project risk management, change management, quality assurance, and implementation methodologies.
• Excellent stakeholder management, communication, negotiation, and leadership skills.

Technical Skills and Knowledge

Audio-Visual and Communication Technologies

• Audio-visual systems and enterprise AV infrastructure.
• Videoconferencing and video collaboration technologies.
• Voice over IP (VoIP), IP telephony, and telecommunications systems.
• Video, voice, data, and integrated communication solutions.
• Network infrastructure, IP circuits, and bandwidth planning.
• Audio-visual equipment procurement, installation, integration, and commissioning.

Project Management and Governance

• Project charters, master project plans, and work breakdown structures.
• Project scheduling, resource planning, and budget management.
• Risk assessment, issue resolution, and change control.
• Procurement planning and contract administration.
• Quality assurance, system testing, and project commissioning.
• Business adoption, training, and change management.

IT Infrastructure and Enterprise Technologies

• Enterprise I&IT architecture and infrastructure.
• Software development methodologies and technical standards.
• Cloud technologies, IT security, and high-availability solutions.
• Technical infrastructure design and implementation.
• Microsoft Office and Microsoft Project.