Senior Property Manager

Accelerate your success at Colliers.

Why Colliers?

As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces with Most Trusted Executive Teams, among others.

***This position is for a Senior Property Manager based in downtown Toronto***

About this role

The Senior Property Manager is a seasoned leader with extensive experience overseeing a large Class A portfolio and managing both operational and financial activities. This role is responsible for the comprehensive management of a commercial portfolio, ensuring alignment with ownership goals and objectives. The Senior Property Manager fosters strong relationships with clients, tenants, and vendors while serving as a trusted advisor and delivering strategic solutions to optimize property performance.

Staff Management

• Supervise portfolio personnel and resources to ensure properties are properly maintained and ownership objectives are met.
• Responsible for leading and managing staff, including hiring, training, coaching, and evaluating performance.
• Supervise on-site personnel.
• Assist with the supervision of construction management projects, as required.

Client Relations/Client Reporting

• Maintain strong owner relationships and satisfaction through appropriate written, verbal, and visual communication.
• Maintain strong tenant relationships and satisfaction through appropriate written, verbal, and visual communication.
• Administer and ensure compliance with the terms of all tenant leases, including LLW, TI, LOC, and other applicable provisions.
• Develop and maintain tenant manuals.

Budgeting/Financial

• Responsible for annual budget preparation and tenant reconciliations for review and approval by senior management and ownership.
• Prepare monthly ownership reports, including comments for owners and recommended corrective actions, as necessary.
• Understand the portfolio's financial performance relative to ownership goals and objectives.
• Approve purchase orders, invoices, and rent-up schedules.
• Oversee the collection of rent, payment of expenses, and compliance with lease terms.
• Oversee and participate in the preparation of annual adjustments and reconciliations for the portfolio.
• Prepare and submit annual operating and capital budgets for owner approval, including applicable comments and assumptions.
• Approve payables and establish payment priorities when necessary.
• Monitor real estate taxes and assessed valuations to ensure appropriate levels of taxation.
• Control expense commitments and develop expenditure procedures to adhere to budget guidelines.

Maintenance

• Develop and maintain building procedures, utilizing building staff as appropriate.
• Conduct property inspections and ensure vacant spaces are properly maintained and monitored.
• Develop and maintain long-range plans for rehabilitation and modernization, while maintaining knowledge of competing properties.
• Prepare proposals and presentations for clients.
• Lead the start-up of new management assignments.

Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do.

As a Senior Property Manager, you will be involved in all aspects of managing a commercial and retail portfolio on behalf of our client. Working collaboratively while overseeing a dynamic team, you are comfortable managing operational, financial, and administrative activities and building important relationships with our tenants, property owners, and vendors. You’ll have the opportunity to share innovative ideas and continually add value.

• You develop and maintain strong relationships with property owners, tenants, vendors, and contractors while effectively mentoring and managing your team.
• You effectively manage your day, anticipate challenges, and respond accordingly.
• You work collaboratively on capital projects and all aspects of property operations.
• You enjoy working in a fast-paced environment with minimal direction or supervision.

What you bring

• Minimum of 8–10 years of related property management experience with commercial properties, including retail, office, and industrial assets.
• Strong interpersonal skills, along with a high degree of professionalism and a passion for success.
• Experience with CAM reconciliations and a strong financial and budgeting background.
• Previous experience managing a team.
• Strong understanding of the local market and competitive landscape.
• Continued involvement with professional organizations such as BOMA, IREM, and ICSC.
• CPM, RPA, or CSM designation preferred.
• Excellent client relationship skills with both owners and tenants.
• Independent, self-motivated team player with excellent organizational, prioritization, and communication skills.
• Ability to work under pressure, manage multiple deadlines, effectively handle challenging situations, exercise sound judgment, and work with minimal direction or supervision.
• Ability to effectively multitask, recognize priorities, and address important and time-sensitive tasks and matters.
• A conscientious, reliable, and flexible role model.
• Ability to provide mentorship and encourage leadership and professional growth in others.
• High degree of professionalism and passion for success.
• Advanced skills in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Demonstrates a high level of professionalism and excellent interpersonal skills.
• Ability to meet deadlines without compromising accuracy, quality, or attention to detail.

This posting is for an existing vacancy within our organization.

Colliers does not use AI-enabled tools to sort or decline applications. All decisions are made by our Talent Acquisition team.

Pursuant to the laws regarding job postings in the jurisdiction where the position is located, Colliers is disclosing the following information:

Area/Location Specific: Toronto, ON

Approximate Salary Range for Role: $106,108–$130,000

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

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What we offer:

Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more: https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion

Global network: Join a global team of 28,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at [email protected].