Posted 4 months ago
Senior UX Writer, Design Systems
@ The Citco Group Limited
Toronto, Ontario
Overview
Citco is building a candidate pool for a Senior UX Writer specializing in Design Systems in Toronto, with possible international travel. The role owns the language layer of the design system, covering microcopy patterns, voice and tone, and a centralized product glossary. The posting states a salary of CAD $110,000 to $140,000 and that the position is not for an existing vacancy.
Responsibilities:
- Define and maintain content standards within the design system
- Create reusable microcopy patterns for forms, errors and confirmations
- Write clear, user-focused copy for digital interfaces
- Maintain a centralized product glossary
- Work with Marketing on voice and tone guidelines
Requirements summary:
- 5 to 7 years of UX writing or content design experience
- Portfolio showing how copy improves user experience
- Knowledge of UX design principles, usability and accessibility
- Experience with Figma, Jira or Confluence
- Experience contributing directly to a design system
Tools & skills
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-06-29
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Design & creative |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: minimal · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Flexible hours, Tuition support, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
The Citco Group Limited
| Field | Value |
|---|---|
| Headquarters | Road Town |
| Open jobs on Jobsy | 81 |
About Citco:
Citco is a global leader in fund services, corporate governance and related asset services with staff over 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver ed-to-end solutions and exceptional service to meet our clients' needs.
For more information about Citco, please visit www.citco.com
About the Team and Business Line:
World-class software solutions and innovation are at the core of what differentiates Citco in the alternative investment and financial services spaces. Through our network of global development centers, Citco invests heavily in technology innovation to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.
We are looking for a Senior UX Writer specializing in Design Systems to define and scale how language is used across our digital products. This role sits at the intersection of content design, product design, and system architecture, ensuring consistency, clarity, and usability across all user experiences. You will own the language layer of our design system from microcopy patterns to voice and tone standards, helping teams ship cohesive, intuitive, and accessible experiences at scale. This role will bring our brand voice to life across the entire digital ecosystem through the Design System. You will write like a real human talks, and translate the hardest ideas into a language that's honest, warm, and genuinely useful without corporate gloss/complexity.
The position is based in Toronto and may require some international travel to other CITCO locations. The Senior UX/UI Designer will report to the Design Director, and interact with business stakeholders, and technical groups.
Your Role:
- Define and maintain content standards within the design system
- Create reusable micro-copy patterns (e.g., forms, errors, empty states, confirmations)
- Establish naming conventions, terminology, and content tokens
- Partner with design system teams to integrate content into components and patterns
- Write clear, concise, and user-focused copy for digital interfaces (buttons, labels, onboarding, errors)
- Write with both precision and warmth, making complex health information feel human and actionable
- Collaborate with product designers to ensure content aligns with interaction design and flows
- Define and maintain a centralized product glossary covering approved terminology across all digital products
- Ensure copy helps users complete tasks efficiently and without friction
- Work with Marketing to define and evolve voice and tone guidelines across products
- Build documentation and guidance for designers, engineers, and product teams
- Review and approve product copy to maintain consistency at scale.
About You:
- You must have 5–7 years of experience in UX writing, content design, or related fields
- A portfolio that shows how your copy improves user experience
- Proven ability to lead content initiatives in fast-paced, agile environments
- Strong knowledge of UX design principles, usability, and accessibility
- Experience working in design tools like Figma, and familiarity with systems like Jira or Confluence
- Experience contributing to Design System directly
Salary Range: CAD $110,000 - CAD $140,000
- This position is not for an existing vacancy; we are building a candidate pool for future opportunities.
Our Benefits:
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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