Posted 3 months ago
Service Advisor
@ Steele Auto Group
Fredericton, New Brunswick
Overview
Steele Auto Group is hiring a full-time Service Advisor at Steele Buick GMC to be the main contact for customers seeking vehicle maintenance or repairs. The work covers greeting customers, diagnosing symptoms, preparing estimates and repair orders, and coordinating appointments. The posting offers a matched RSP, health and dental plans, EFAP and employee discounts.
Responsibilities:
- Determine vehicle problems from customer descriptions of symptoms
- Verify warranty and service contract coverage
- Develop cost estimates for materials and labour
- Prepare repair orders and explain repairs and approvals
- Maintain automotive service records
Requirements summary:
- At least three years of customer service experience
- Automotive service advisor experience is an asset
- Strong interpersonal and listening skills
- Excellent communication skills
- Valid driver's licence with acceptable abstract
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-08-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Perks mentioned | Flexible hours, Retirement plan, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Steele Auto Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Steele Auto Group has been named as one of Canada's Best Managed companies for 7 consecutive years.
Full company description
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new, innovative, and more transparent ways of connecting with its customers. Steele Auto was recently presented with Canada’s GM Innovation Award. The group believes strongly in providing career growth opportunities for its team members including promoting from within along with providing mobility throughout the Atlantic region. Steele Auto Group is heavily involved with, and supports the communities it operates in, while maintaining strategic partnership initiatives that support mental health, sick children and families in need.
- LinkedIn followers
- 8,540
- People associated on LinkedIn
- 424
- Reported office locations
- 8 Basinview Dr, Dartmouth, Nova Scotia B3B, CA
- Business categories
- Automotive
- Autonomous Vehicles
- Motor Vehicle Dealers
- Retail and wholesale
- Other recorded names
- Steele Auto Group
- Specialties
- New and Used Vehicle Sales
- Vehicle Servicing
- Vehicle Parts
- and Collision Repair
- Profile identifies a recruitment agency
- No
- Reported total investment
- 930,932
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new…
| Field | Value |
|---|---|
| Industry | Retail Motor Vehicles |
| Company size | 1,001-5,000 employees |
| Headquarters | Dartmouth, Nova Scotia |
| Organization type | Privately Held |
| Year founded | 1990 |
| Specialties | New and Used Vehicle SalesVehicle ServicingVehicle Partsand Collision Repair |
| Open jobs on Jobsy | 116 |
| View page |
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.
Steele Buick GMC is growing and currently seeking a Service Advisor to join our expanding team!
As a Service Advisor with Steele Buick GMC, you will be the primary point of contact for customers seeking vehicle maintenance or repairs. Your responsibilities will include greeting customers, assessing vehicle issues, providing cost estimates, and coordinating service appointments. If you have strong communication skills, automotive knowledge, and a passion for ensuring customer satisfaction, this role presents a fantastic opportunity to excel in the automotive service industry.
Responsibilities include but are not limited to:
- Determine automotive problems and services by listening to customers' descriptions of symptoms and clarifying descriptions of problems
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develop estimates by costing materials, supplies, and labor
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns
- Maintain automotive records by recording problems and corrective actions planned
- Update job knowledge by participating in educational opportunities; reading manufacturers' publications
- Enhance the store's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Requirements:
- At least three years of customer service experience
- Previous experience in an Automotive Service Advisor role is considered an asset
- Strong interpersonal skills: a good listener who can cultivate relationships
- Excellent communication skills
- Ability to work in a team-driven environment
- Good organization and learning skills
- Valid driver’s license with acceptable driver's abstract
Why You will Love Working with Steele Auto Group:
At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.
We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:
- 100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
- Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
- Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
- Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
- Work Boot Reimbursement – Reimbursement immediately, no waiting required!
- Access to Steele University – you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!
While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.
Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.
Apply now and start driving your career forward with a team that has your back!
Learn more about us at www.steeleauto.com
We cannot wait to meet YOU!
How to Apply, it is as easy as 1, 2, 3:
- Click the link to apply, Steele Auto Group Careers
- Sign in (top right corner) and create your profile,
- Upload your resume
In 2 minutes, the Steele Auto Group career world is right at your fingertips!
**If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.
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