First seen by our source: 23 days ago
Service Advisor
@ Bayview Trucks - Moncton
Moncton, New Brunswick
Overview
Bayview Trucks - Moncton is hiring a full-time Service Advisor to greet customers, open repair orders, and keep them informed through the repair process. The work includes verifying recalls, processing warranty claims, scheduling preventative maintenance, and coordinating with the Service Foreman and technicians. Health and dental benefits, an RRSP shared contribution, a boot allowance, paid training, and competitive hourly rates are offered.
Responsibilities:
- Greet customers and open repair orders with vehicle concern details
- Verify recalls and campaigns and process warranty claims
- Keep customers informed on approvals, estimates, and completion times
- Calculate and post charges to close repair orders
- Schedule upcoming preventative maintenance services
Requirements summary:
- Minimum 3 years automotive or truck dealership experience
- Strong Windows, MS Excel, and MS Word skills
- Excellent customer service in a fast-paced environment
- Cooperative, team-oriented, positive attitude
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hireology
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Retirement plan, Paid training, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bayview Trucks - Moncton
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Locally owned and operated since 1972
Full company description
As we celebrate our 50th anniversary, we are excited to announce a new era of growth and success with the introduction of The Bayview Group. Our new logo symbolizes our various products and services, while the arrow represents the dawn of a new era with new opportunities and growth. While our name may be changing, our commitment to providing the best products and services remains the same. The Bayview Group, formerly known as Bayview Trucks & Equipment, has been the leading provider of top-quality trucking, transportation, and farm equipment in Atlantic Canada since 1972. Our founder, Mike Nagle Sr., established the company with a vision to offer the best products from the most reputable names in the transportation, farming, and material handling industries. Today, we are a full-line dealer for Kenworth Trucks and Kubota Equipment, and we take pride in our decades of experience and expertise in the field. Under the leadership of Mike Nagle Jr., who took over from his father in 1994, The Bayview Group has remained a family-owned business that is committed to providing exceptional customer service. Our extensive selection of new and used trucks and tractors, coupled with our friendly and knowledgeable sales, financing, service, and parts departments, ensures that our customers receive the best possible experience. Our flagship products, Bayview Kenworth and Bayview Kubota, will retain their distinct brand names while our overall company is “The Bayview Group”. Join us as we embark on this exciting new journey and continue to provide exceptional service to our valued customers. At The Bayview Group, we believe in building long-lasting relationships with our customers. We are dedicated to providing superior customer service, from helping you make the right choice to ongoing maintenance and customization. For outstanding performance from both Kenworth trucks and Kubota tractors, choose The Bayview Group.
- LinkedIn followers
- 1,127
- People associated on LinkedIn
- 76
- Reported office locations
- 541 Rothsay Ave, 200, Saint John , New Brunswick E2J 2C6, CA
- 10 Gillis Rd, Fredericton, New Brunswick E3C 2P3, CA
- 235 Commerce St, Moncton , New Brunswick E1H 2G1, CA
- 35 MacGregor Ave, New Glasgow, Nova Scotia B2H 5E7, CA
- 315 McAllistier Drive, Saint John, New Brunswick E2J 2S8, CA
- 32 Sawyer Road, Jacksonville, New Brunswick E7m 2B7, CA
- 2015 Industrial Ave, Bathurst, New Brunswick E2A 4W7, CA
- 305 Dalton Ave, A, Miramichi, New Brunswick E1V 3C4, CA
- Other recorded names
- Bayview Trucks - Woodstock
- Bayview Trucks - Saint John
- Bayview Trucks - New Glasgow
- Bayview Trucks - Moncton
- Bayview Trucks - Fredericton
- The Bayview Group
- Specialties
- Agriculture Parts and Woods Impliments
- Profile identifies a recruitment agency
- No
As we celebrate our 50th anniversary, we are excited to announce a new era of growth and success with the introduction of The Bayview Group. Our new logo symbolizes our various products and services, while the arrow represents the dawn of a new era with new opportunities and growth. While our name may be changing, our commitment to providing the best products and services remains the same. The Bayview Group…
| Field | Value |
|---|---|
| Industry | Truck Transportation |
| Company size | 51-200 employees |
| Headquarters | Saint John , New Brunswick |
| Organization type | Privately Held |
| Year founded | 1972 |
| Specialties | Agriculture Parts and Woods Impliments |
| Open jobs on Jobsy | 1 |
| View page |
Build a career with Bayview! We are seeking a Service Advisor to play a key role in supporting our customers and service team. Reporting to the Service Manager, the Service Advisor is a confident, energetic, CUSTOMER FOCUSED member of the Service department.
The Role:
- Greet and WELCOME customers. Open Repair orders with accurate and thorough information, including the details of the vehicle concerns, to assist with proper diagnosis.
- Verify open warranty recalls or campaigns available for the customer.
- Confirm Warranty eligibility and process the warranty claims.
- Work with Service Foreman and technicians to maintain clear communication with the customer and ensure that their concerns are addressed quickly.
- Maintain this communication with the customers throughout the repair process, including, the customer’s approval of the repair, an estimate of the cost and an expected time of completion.
- Ensure all charges are calculated and posted with accuracy to ensure timely close of Repair Orders
- Identify possible upcoming Preventative Maintenance services with customers and schedule for them.
- Maintain an organized workspace and adhere to all company policies and procedures.
- May include other administrative duties as assigned by the Service Manager or Foreman.
Requirements:
- Strong computer skills with an emphasis on Windows-based programs and MS Excel & Word.
- Minimum of 3 years Automotive / Truck dealership experience.
- Excellent Customer Service Skills with the ability to prioritize and focus in a fast-paced environment
- Cooperative and team-oriented personality with a professional positive attitude.
We offer a comprehensive benefits package including:
- Health & dental
- RRSP shared contribution
- Boot allowance
- Paid training
- Competitive hourly rates.
We are an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without discrimination.
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