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Service Advisor (Go Kia West)

@ Go Auto

Coquitlam, British Columbia

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SIGNALS

Overview

Go Downtown Kia is hiring an experienced Service Advisor for its busy Vancouver service team. The advisor greets customers, writes and manages repair orders, and coordinates repairs with technicians and parts. The posting states pay of salary plus commission and bonus, three weeks of vacation from day one, and health and dental benefits.

Responsibilities:

  • Greet customers and guide them through the service process
  • Create and manage repair orders
  • Recommend maintenance and repair services
  • Coordinate with technicians and parts departments
  • Communicate repair progress and timelines

Requirements summary:

  • Previous automotive dealership Service Advisor experience
  • Strong customer service and communication skills
  • Ability to thrive in a fast-paced service environment
  • Strong organizational and multitasking skills
  • Experience with CDK, PBS, Reynolds, Tekion or other dealership systems is an asset

Tools & skills

Benefits mentioned

Health insuranceDentalPaid time offHealth spending account
Source and dates

Source type not verified · jibe

Employer posting date
2026-10-13
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Travelair: none · ground: none
Work settingStore, Office
PositionMostly standing
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Go Auto

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Your Automotive, Insurance & Finance provider. With 70 locations & 28 new vehicle brands.

Full company description

As one of Canada’s largest automotive groups, Go Auto operates 70 dealerships and 28 new vehicle brands across Canada and the United States. Our extensive network includes auxiliary companies like Go RV, Go Insurance, and Yes Plan Auto Finance, ensuring we cater to all your automotive needs from purchase through finance, insurance, service, and repair. Discover over 15,000 new and used vehicles on GoAuto.ca, your one-stop shop for everything automotive. Our new manufacturers include top brands such as Mercedes-Benz, Sprinter, Mitsubishi, Subaru, Ford, Lincoln, Dodge, Chrysler, Jeep, Ram, Hyundai, Genesis, Kia, Mazda, Nissan, Honda, Fiat, Volkswagen, Infiniti, Toyota, GM, Buick, Chevrolet, Audi, Land Rover, Jaguar, and Porsche. What truly sets Go Auto apart is our commitment to exceptional customer service. Every employee is empowered to find innovative ways to show our guests that we’re happy to help – all the time, every time. Our customer benefits package includes no extra fees, free service loaners, $500 referrals for new vehicle purchases, 7-day-a-week customer service, and 10% savings on all parts and service spending with the free Go Auto App. Go Auto is also dedicated to giving back to the community. Since 2018, we have donated over $24.1 million to charities and community initiatives, with a strong focus on children’s charities to ensure every child has the opportunity to succeed. These are just a few reasons why Go Auto is recognized as an industry leader in customer satisfaction and has been named one of Canada’s Best Managed Companies. Visit GoAuto.ca to learn more.

LinkedIn followers
16,789
People associated on LinkedIn
1,202
Reported office locations
  • 10220 184 St, Edmonton, Alberta T5S 0B9, CA
Business categories
  • Electric Vehicle
  • Sales
  • Retail
  • Automotive
  • Autonomous Vehicles
Other recorded names
  • Go Auto
Specialties
  • New Vehicle Sales
  • Used Vehicle Sales
  • Automotive Parts and Service
  • Collision Repair
  • Auto Finance
  • Insurance
  • and Mortgages
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

As one of Canada’s largest automotive groups, Go Auto operates 70 dealerships and 28 new vehicle brands across Canada and the United States. Our extensive network includes auxiliary companies like Go RV, Go Insurance, and Yes Plan Auto Finance, ensuring we cater to all your automotive needs from purchase through finance, insurance, service, and repair. Discover over 15,000 new and used vehicles on GoAuto.ca, your…

FieldValue
IndustryMotor Vehicle Manufacturing
Company size5,001-10,000 employees
HeadquartersEdmonton, Alberta
Organization typePrivately Held
SpecialtiesNew Vehicle SalesUsed Vehicle SalesAutomotive Parts and ServiceCollision RepairAuto FinanceInsuranceand Mortgages
Open jobs on Jobsy52
LinkedInView page
Job description

Automotive Service Advisor (Go Downtown Kia)

Looking for a Service Advisor role?

Go Downtown Kia is hiring an experienced Service Advisor to join our busy Vancouver service team.

This opportunity comes available due to the upcoming retirement of a long-tenured team member, giving the right candidate the chance to step into an established desk with strong customer traffic and long-term career potential.

Why Join Go Downtown Kia?

  • Salary + Commission + Bonus
  • 3 Weeks Vacation Starting Day One
  • Up to 5 Weeks Vacation
  • Health & Dental Benefits
  • Health & Lifestyle Spending Account
  • Employee Investment Program (10% Guaranteed Return)
  • Ongoing Training & Career Development
  • Promote-From-Within Culture

What You'll Do

  • Greet customers and guide them through the service process
  • Create and manage repair orders
  • Recommend maintenance and repair services
  • Coordinate with technicians and parts departments
  • Communicate repair progress and timelines
  • Resolve customer concerns professionally
  • Build long-term customer relationships
  • Deliver exceptional customer satisfaction

What We're Looking For

  • Previous automotive dealership Service Advisor experience
  • Strong customer service and communication skills
  • Ability to thrive in a fast-paced service environment
  • Proven ability to build trust and recommend repairs ethically
  • Strong organizational and multitasking skills
  • Commitment to customer satisfaction and team success
  • Experience with CDK, PBS, Reynolds, Tekion, or other dealership management systems is considered an asset.

If you're currently a dealership Service Advisor and want better work-life balance without sacrificing income potential, this is worth a conversation. Apply Today!

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