Posted yesterday
Service Coordinator
@ Express Employment Professionals
Ottawa, Ontario
Overview
Express Employment Professionals is hiring a Service Coordinator for an equipment sales and service client. The role coordinates service calls, installations and preventive maintenance, manages the parts counter and inventory, and supports shipping and receiving. Full-time, Monday to Friday 8:00am to 5:00pm, with a salary of $62,500 to $65,000 per year depending on experience.
Responsibilities:
- Coordinate and schedule service calls, installations and preventive maintenance
- Manage the parts counter and inventory
- Work with service technicians on job planning and dispatch
- Maintain service records and work orders
- Assist with shipping, receiving and forklift operations
Requirements summary:
- Strong customer service experience in a technical or industrial environment
- Mechanical or industrial knowledge required
- Parts counter and inventory management experience
- Proven ability to coordinate service teams and scheduling
- Proficiency in Microsoft Office and Excel; SAGE an asset
- Shipping, receiving and forklift experience required
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-12
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Warehouse, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | Valid driver's licence |
| Driver’s licence | required |
| Education | High school (preferred) |
| Fields of study | Electromechanical, Mechanical |
| Perks mentioned | Generous paid time off |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Express Employment Professionals
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
To help as many people as possible find good jobs by helping as many clients as possible find good people.
Full company description
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in Oklahoma City, and a network of sales and support teams internationally. Express Employment Professionals, our flagship franchise, has more than 870 franchise locations and began franchising in 1985 to deliver staffing support and human resource services through a network of franchise office owners. Express helps people find good jobs and companies find good people, and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources for businesses around the globe. Focusing on a wide range of positions, Express' long-term goal is to put a million people to work annually.
- LinkedIn followers
- 189,455
- People associated on LinkedIn
- 14,384
- Reported office locations
- 9701 Boardwalk Boulevard, Oklahoma City, OK 73162, US
- Other recorded names
- Express Employment International Headquarters
- Express Employment International
- Specialties
- professional
- administrative
- commercial
- employment
- jobs
- staffing
- personnel
- career
- hiring
- workforce
- placement
- temporary
- human resources
- skilled trades
- direct hire
- light industrial
- and office services
- Profile identifies a recruitment agency
- Yes
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Oklahoma City, OK |
| Organization type | Privately Held |
| Year founded | 1983 |
| Specialties | professionaladministrativecommercialemploymentjobsstaffingpersonnelcareerhiringworkforce |
| Open jobs on Jobsy | 359 |
| View page |
Our client, an established industry leader in equipment sales and service, is hiring a Service Coordinator.
Required skills and qualifications:
- Electromechanical or mechanical education is considered an asset / ideal
- Strong customer service experience, ideally within a technical, mechanical, or industrial environment
- Required mechanical and/or industrial knowledge
- Previous experience working at a parts counter and managing inventory (e.g., fittings, filters, hoses, and related components)
- Demonstrated experience in parts and inventory management
- Strong interpersonal and communication skills, both verbal and written
- Proven ability to coordinate service teams and manage scheduling logistics
- Excellent organizational skills with the ability to multitask in a fast-paced environment
- Proficiency in Microsoft Office, including Excel; experience with SAGE software is considered an asset
- Required experience with shipping, receiving, and forklift operations
- Valid driver’s licence required
Duties may include, but are not limited to:
- Coordinate and schedule service calls, new installations, and preventive maintenance
- Receive and manage incoming service and parts inquiries, providing clear communication and timely updates to customers
- Work closely with service technicians to ensure efficient job planning, dispatching, and completion
- Assist customers with parts, ordering, and service-related inquiries
- Manage the parts counter, including knowledge of fittings, filters, hoses, and related components
- Maintain accurate records of service activities, work orders, and customer interactions
- Support document control processes related to service and maintenance operations
- Assist with shipping and receiving as required
- Safely operate a forklift in accordance with company policies and procedures when required
Benefits and perks:
- 2 weeks of vacation
- Paid between Christmas and New Years
- Health and dental benefits
- No on call or overtime
- Steady and secure position
The salary ranges from 62,500 to $65,000 per year depending on experience.
Schedule: Monday to Friday - 8:00am to 5:00pm
If you are interested and believe you meet the specified qualifications, please reply to this ad with your
We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.
Express Employment Professionals is an Equal Opportunity Employer.
Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.
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