Posted 17 days ago
Service Coordinator
@ Spartakus Technologies
Kirkland, Quebec
Overview
Spartakus, a company of Reliability Solutions, is hiring a full-time Service Coordinator to keep customer projects and software renewals on track for Spartakus APM and LubeIT. The role covers project scheduling, resource coordination, renewal tracking, Salesforce records and billing follow-up, on a hybrid model with 3 days in the office. The posting requires fluency in English and French and 3+ years of experience.
Responsibilities:
- Schedule and track customer deployment and implementation projects
- Maintain Spartakus APM license and LubeIT support renewal schedules
- Create and update Salesforce projects, billable services and subscriptions
- Track billable services and flag completed work ready to invoice
- Coordinate specialists, SMEs and resource availability
Requirements summary:
- Fluent in English and French, spoken and written
- 3+ years in project coordination, operations or service delivery
- Strong organizational, planning and multitasking abilities
- Salesforce or CRM and project management systems experience preferred
- Understanding of project financials and billing processes
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Spartakus Technologies
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Turn Downtime into availability
Full company description
Spartakus APM is an Asset Performance Management (APM) platform designed to help industrial organizations improve asset reliability, reduce operational risk, and turn maintenance data into actionable decisions. Developed over 12+ years and deployed across 1,500+ sites in North America, Spartakus APM centralizes and standardizes preventive maintenance (PM), predictive maintenance (PdM), inspections, and condition monitoring within a single, integrated platform. What Spartakus APM Delivers • Centralizes all condition monitoring technologies (vibration, thermography, oil analysis, ultrasound, inspections, lubrication, sensors, and more) • Standardizes reporting around failure modes, observations, and recommendations • Provides full visibility into asset health, from plant level down to the component • Eliminates data silos by creating one single source of truth • Integrates with 30+ CMMS and third-party platforms, including SAP Measurable Business Impact • Asset health trends and degradation visibility • Identification of bad actors and recurring failure modes • Quantified operational risk in dollars • Full traceability from detection to corrective action • Significant reduction in work order creation and management time
- LinkedIn followers
- 4,465
- People associated on LinkedIn
- 26
- Reported office locations
- 18000 Trans-Canada Hwy, Kirkland, QC H9J 4A1, CA
- Business categories
- Commercial
- Industrial
- Other recorded names
- Spartakus Technologies
- Spartakus APM
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Spartakus APM is an Asset Performance Management (APM) platform designed to help industrial organizations improve asset reliability, reduce operational risk, and turn maintenance data into actionable decisions. Developed over 12+ years and deployed across 1,500+ sites in North America, Spartakus APM centralizes and standardizes preventive maintenance (PM), predictive maintenance (PdM), inspections, and condition…
| Field | Value |
|---|---|
| Industry | Commercial and Industrial Machinery Maintenance |
| Company size | 51-200 employees |
| Headquarters | Kirkland, QC |
| Organization type | Privately Held |
| Open jobs on Jobsy | 4 |
| View page |
About Spartakus, a company of Reliability Solutions
Reliability Solutions helps industrial organizations improve reliability, maintenance performance, and workforce capability through hands-on training, reliability services, and technology.
Founded in 2003, our approach is practical and results-driven, helping organizations build lasting capabilities that improve performance.
Position Summary
As our Service Coordinator, you will help keep customer projects and software renewals on track for Spartakus APM and LubeIT. You will work with our technical specialists, Account Managers, and the Revenue team to make sure schedules are clear, records are accurate, and what we promised customers is delivered and invoiced.
Key Responsibilities
Project coordination
- Schedule and track customer deployment and implementation projects, from kickoff to administrative closure.
- Coordinate the availability of Integration Specialists, subject-matter experts (SMEs), and other internal contributors.
- Track milestones, deliverables, deadlines, and open actions, and follow up with the people involved.
- Flag scheduling conflicts, delays, and resource gaps to the project lead or Technologies Director so they can be resolved.
- Maintain an up-to-date list of all active projects and a shared resource schedule.
Software licenses and renewals
- Maintain the renewal schedule for Spartakus APM licenses and LubeIT support agreements.
- Work with Account Managers, Channel Managers, and technical specialists to coordinate each renewal and any related technical work.
- Prepare administrative documents for renewals and customer commitments.
- Keep partner-specific tracking and reporting up to date.
Salesforce records
- Create and update projects, billable services, and subscription records in Salesforce, based on customer commitments and purchase orders.
- Keep customer records and project information accurate and current.
Working with Sales and Finance
- Track billable services and let the Revenue team know when completed work is ready to invoice.
- Keep an eye on project budgets and billable activities, and follow up on open financial items with the right people.
- Help prepare and organize custom proposals and quotes written by technical specialists or management.
- Provide regular updates on project status, resource schedules, and renewals to the people who need them.
- Update customer adoption scorecard information with SMEs.
Qualifications
- Fluent in both English and French, spoken and written.
- 3+ years of experience in project coordination, operations, or service delivery.
- Strong organizational, planning, and multitasking abilities.
- Experience using CRM and project management systems; Salesforce experience preferred.
- Understanding of project financials, billing processes, and resource planning.
- Strong communication skills and ability to coordinate multiple stakeholders.
- Experience in industrial services, technology, or B2B software is an asset.
Benefits
- Medical and dental coverage
- Employee and Family Assistance Program (EFAP)
- RRSP matching program
- Employee Shareholder Program
- Hybrid work model (3 days in the office)
Spartakus welcomes applications from all qualified candidates. We are committed to fair hiring practices and equal opportunity for everyone, as set out in the Quebec Charter of human rights and freedoms and other applicable laws. If you need an accommodation at any point in the hiring process, email us and we will work with you to find a solution. Your request will be kept confidential.
In accordance with Bill 96, this position requires proficiency in English to communicate with customers and partners based in the United States.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.