Posted 21 days ago
Service coordinator
@ Randstad Canada
Brossard, Quebec
SIGNALS
Overview
Randstad Canada is hiring a Service Coordinator for a security system design manufacturer in Brossard. The role processes B2B orders in the IFS ERP, coordinates shipping and billing with supply chain and clients, and requires English for work with North American partners. The posting offers a 37.5-hour week with flexible hours, hybrid work permitted, and group insurance paid 85% by the employer.
Responsibilities:
- Traiter les commandes dans le système ERP IFS
- Confirmer les dates d'expédition avec la chaîne d'approvisionnement
- Assurer le suivi logistique et informer les clients
- Préparer la facturation préliminaire
- Gérer les communications quotidiennes avec clients et équipes internes
Requirements summary:
- Expérience pertinente en service à la clientèle B2B
- Anglais parlé et écrit requis
- Souci du détail et forte organisation
- Attitude proactive et orientée solutions
- Maîtrise de la suite Microsoft Office
- Expérience en milieu manufacturier ou industriel un atout
Tools & skills
Benefits mentioned
Retirement plan
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-10-16
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Encouraged to apply | Women, Indigenous peoples, People with disabilities, Racialized people, 2SLGBTQ+ |
| Perks mentioned | Flexible hours, Retirement plan, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Randstad Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
partner for talent.
Full company description
As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.
- LinkedIn followers
- 455,966
- People associated on LinkedIn
- 1,207
- Reported office locations
- 777 Bay Street, Suite 2000, PO Box 128, Toronto, ON M5G 2C8, CA
- 525 Avenue Viger Ouest, Suite 501, Montréal, Quebec H2Z 1G6, CA
- 4295 King St E, Suite 401, Kitchener, Ontario N2P 0C6, CA
- 311 6 Ave SW, Intact Place, East Tower, Suite 1640, Calgary, AB T2P 3H2, CA
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- 10 Stanley St, Suite 4A, Brantford, Ontario N3S 7N4, CA
- 7055 Boulevard Taschereau, Suite 100, Brossard, Quebec J4Z 1A7, CA
- 1100 Walkers Line, Suite 105, Burlington, Ontario L7N 2G3, CA
- 10655 Southport Rd SW, Suite 1200, Calgary, Alberta T2W 4Y1, CA
- 495 36 St NE, Suite 140, Calgary, Alberta T2A 6K3, CA
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- 10025 102A Ave NW, Suite 1902, Edmonton, Alberta T5J 2Z2, CA
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- 80 Tiverton Ct, Suite 400, Markham, Ontario L3R 0G4, CA
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- 6335 Rue Jean-Talon Est, Saint-Léonard, Quebec H1S 3E7, CA
- 310 Wall St, Saskatoon, Saskatchewan S7K 1N7, CA
- 124 Rue Wellington Nord, Suite 300, Sherbrooke, Quebec J1H 5X8, CA
- 701 W Georgia St, Suite 200, Vancouver, British Columbia V7Y 1C6, CA
- 730 View St, Suite 420, Victoria, British Columbia V8W 3Y7, CA
- 100 Regina St S, Suite 140, Waterloo, Ontario N2J 4P9, CA
- 114 Dundas St E, Unit 103, Whitby, Ontario L1N 2H7, CA
- 245 Portage Ave, Winnipeg, Manitoba, CA
- 1 Lombard Pl, Suite 1535, Winnipeg, Manitoba R3B 0X3, CA
- 386 Boulevard Charest E, Quebec, QC G1K 3H4, CA
- Other recorded names
- Randstad Canada
- Specialties
- HR Consulting
- IT Recruitment
- Engineering Recruitment
- Staffing and HR
- HR Services
- Recruitment
- HR Outsourcing
- Temporary Hiring
- Permanent Hiring
- Recruiting
- Permanent Jobs
- Temp Jobs
- Hiring Strategy
- Human Resources
- Staffing
- Finding Jobs
- Employer Branding
- Jobs
- and Contract Jobs
- Profile identifies a recruitment agency
- Yes
As the Canadian leader in recruitment and HR, and one of Canada’s best places to work, we have a uniquely human approach to work. We deliver HR innovation with human interaction at its core. At the unique intersection of technology and humanity, we deliver data-driven insights coupled with a people-first experience that is inherently human. Human Forward. Learn more at www.randstad.ca.
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, ON |
| Organization type | Public Company |
| Year founded | 1997 |
| Specialties | HR ConsultingIT RecruitmentEngineering RecruitmentStaffing and HRHR ServicesRecruitmentHR OutsourcingTemporary HiringPermanent HiringRecruiting |
| Open jobs on Jobsy | 9,430 |
| View page |
Job description
Do you take pride in providing excellent customer service, and are you organized and detail-oriented? I would love to speak with you! A leading manufacturing company in security system design is looking for a Service Coordinator to join its team in Brossard. In this pivotal role, you will partner with a technical expert to ensure the smooth and accurate processing of orders for a prestigious clientele across North America.
Advantages
Competitive salary
Variable annual bonus of 4% based on the achievement of company objectives.
Highly advantageous group insurance paid at 85% by the employer.
RRSP program with employer contribution.
37.5-hour workweek with flexible hours.
Hybrid model permitted, although team synergy encourages presence at the Brossard office.
Collaborative work environment free of micromanagement.
Responsibilities
As a Coordinator, you will be the orchestrator of the service department:
Receive and accurately process orders in the ERP system (IFS).
Collaborate with the supply chain department to confirm shipping dates.
Perform logistical follow-ups, send tracking numbers, and keep clients informed of delivery times.
Prepare preliminary billing by validating the accuracy of parts and pricing.
Manage daily communications, primarily via email, with clients and various internal departments.
Qualifications
Relevant experience in B2B customer service.
The use of English (spoken and written) is required for this position, as over 60% of communications, order follow-ups, and customer interactions are conducted with partners and clients located in the United States.
Impeccable attention to detail and strong organizational skills.
Proactive, curious, and solution-oriented attitude.
Proficiency in the Microsoft Office suite (Word, Excel, Outlook).
Previous experience in a manufacturing or industrial environment is an asset.
Summary
Ready to take the leap? Send your resume directly to [email protected].
Referral Program
Do you know the perfect candidate? Refer someone you know! An attractive referral bonus will be offered for any recommendation that leads to a permanent hire.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
Advantages
Competitive salary
Variable annual bonus of 4% based on the achievement of company objectives.
Highly advantageous group insurance paid at 85% by the employer.
RRSP program with employer contribution.
37.5-hour workweek with flexible hours.
Hybrid model permitted, although team synergy encourages presence at the Brossard office.
Collaborative work environment free of micromanagement.
Responsibilities
As a Coordinator, you will be the orchestrator of the service department:
Receive and accurately process orders in the ERP system (IFS).
Collaborate with the supply chain department to confirm shipping dates.
Perform logistical follow-ups, send tracking numbers, and keep clients informed of delivery times.
Prepare preliminary billing by validating the accuracy of parts and pricing.
Manage daily communications, primarily via email, with clients and various internal departments.
Qualifications
Relevant experience in B2B customer service.
The use of English (spoken and written) is required for this position, as over 60% of communications, order follow-ups, and customer interactions are conducted with partners and clients located in the United States.
Impeccable attention to detail and strong organizational skills.
Proactive, curious, and solution-oriented attitude.
Proficiency in the Microsoft Office suite (Word, Excel, Outlook).
Previous experience in a manufacturing or industrial environment is an asset.
Summary
Ready to take the leap? Send your resume directly to [email protected].
Referral Program
Do you know the perfect candidate? Refer someone you know! An attractive referral bonus will be offered for any recommendation that leads to a permanent hire.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
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