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Posted 17 days ago

Service Coordinator - ACT - Repost

@ Shared Health

Winnipeg, Manitoba

On-site4+ years experience
Apply now
SIGNALS

Overview

Shared Health is hiring a Service Coordinator for its Flexible ACT team in Winnipeg, providing case management and supports to people with severe and enduring mental illness in the community. The role is a full-time, in-person position with days, evenings, weekends and standby coverage. The posting lists a salary range of $46.905 to $60.324 per hour.

Responsibilities:

  • Provide case management services and supports to Flexible ACT participants
  • Assess, plan and coordinate services for clients
  • Work within an interdisciplinary community mental health team
  • Maintain client records and coordinate with partner agencies

Requirements summary:

  • Four years of related community experience with severe and enduring mental illness
  • BSW, OT, PT, BSc PN, RPN, BN, RN, SLP, RD or related health or human service degree
  • Current registration with relevant regulatory body
  • Working knowledge of psychosocial rehabilitation and recovery
  • Vehicle and driver's licence
  • Asset: experience with addictions

Tools & skills

Source and dates

Employer career site / ATS feed · successfactors

Employer posting date
2026-10-20
First seen by our source
2026-10-08
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentAllied health
Experience4+ years
Hours per week36.25
Scheduleday, evening, weekends
Travelair: none · ground: moderate
Work settingClient sites, Office, Home
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Driver’s licencerequired
Background checkscriminal record, vulnerable sector
Encouraged to applyPeople with disabilities
EducationBachelor’s degree (required)
Fields of studySocial Work, Occupational Therapy, Physiotherapy, Nursing, Speech-Language Pathology

Summary and details written by AI from the posting; the employer’s posting is the authority.

Shared Health

FieldValue
Open jobs on Jobsy331
Job description

Requisition ID: 409653

Position Number: 20089513, 20089515

Posting End Date: Open until filled

City: Winnipeg

Employer: Shared Health

Site: Shared Health - 1031 Portage Ave.

Department / Unit: SH - Mental Health and Addictions

Job Stream: Clinical

Union: MAHCP

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days, Evenings, Weekends, Standby coverage as required

Work Arrangement: In Person

Daily Hours Worked: 7.25

Annual Base Hours: 1885

Salary: $46.905, $49.588, $52.425, $55.423, $58.584, $60.324

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

HUB – Flexible ACT - ACT
Shared Health is implementing wrap- around multi-disciplinary community mental health teams for individuals who have severe mental illness. These teams will be composed of the HUB, FACTT and ACT teams. The teams will work with individuals who have a severe mental illness and may have been in hospital for extended periods of time, in a special contract, use a number of services and require regular supports to assist in community living. Individuals do not require a diagnosis of primary psychosis but may have a mental illness diagnosis, behavioral complexity, co-existing medical conditions, cognitive impairment, addictions, be involved with the criminal justice system and do not meet the criteria for other mental health programs or services.

The model is a dual intensity level approach and allows for a coordinated approach of care, less intensive FACTT (with ability to scale up to ACT for a temporary duration of time), and continuously intensive ACT.

The HUB will be responsible for:

  • the assessment, intake and navigation of individuals that are referred for services.
  • the development and oversight of the standardization for FACTT and ACT teams.
  • the development of eligibility criteria and referral pathways to and from the services, and identifying gaps in services and develop solutions.
  • data collection, oversight, and analytics.
  • consultation and assessment for service strategy planning for client and families.
  • the assessment and reassessment of clients for appropriateness for FACTT and ACT.

The Flexible ACT team (FACTT) will service a broader mental health client population.

FACTT will be responsible for:

  • case management services in the community.
  • has the ability to provide more intensive treatment services for a short period of time when needed by the individual.

The ACT team would allow for intensive service for individuals with severe mental illness and have a number of functional and adaptive needs. The ACT team will provide 24-hour wrap around services provided by a multi-disciplinary team.

Main Function:

Under the general supervision of the Team Leader, the Service Coordinator - ACT is responsible for providing case management services and supports to participants involved with the Flexible ACT team.

Experience

  • Minimum four years related community experience working with people with severe and enduring mental illness; combination of institution and community experience will be considered.

Education (Degree/Diploma/Certificate)

  • BSW, OT, PT, BSc PN, RPN, BN, RN, SLP, RD, or related health/human service degree required.
  • Specific discipline required will be based on the operational needs of the inter-disciplinary team.

Certification/Licensure/Registration

  • Responsible for maintaining and providing proof of registration with relevant regulatory body.

Qualifications and Skills

  • Working knowledge of the principles of psychosocial rehabilitation and recovery.
  • Skills in assessing, planning, development and coordination of services.
  • Working knowledge and experience in working with people experiencing addictions an asset.
  • Effective networking and agency relation skills.
  • Excellent organizational, communication and interpersonal skills.

Physical Requirements

  • Vehicle and driver’s license required.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

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