Posted 2 months ago
Service Dispatcher
@ Hansler Industries
Mississauga, Ontario
Overview
Hansler Industries is hiring a Service Dispatcher in Mississauga, Ontario, to schedule and assign service jobs to technicians and keep work orders and billing on track. The role manages the WIP report, service scheduling and customer communication, with a base salary of $52,000 to $57,000 a year plus benefits.
Pay:
$52,000–$57,000 a year
Responsibilities:
- Schedule and assign jobs to service technicians
- Manage work orders using an ERP system
- Coordinate with service and parts teams and customers
- Manage the WIP report and review invoices for billing
- Ensure adherence to safety programs and complete incident reports
Requirements summary:
- 1 to 3 years in automotive or equipment service, dispatching or scheduling
- Strong proficiency with MS Office Suite (Word, Excel, Outlook)
- Excellent organizational and planning skills
- Strong attention to detail and communication skills
- Ability to prioritize and manage multiple demands in parallel
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · clearcompany
- Employer posting date
- 2026-09-01
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hansler Industries
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Premium multi-line dealer for forklifts, commercial dock & door, industrial floor care & racking solutions.
Full company description
Since 1953, our business has always dedicated itself to providing premium equipment and helping organizations service their customers better. Today, our core values hold strong as we’ve developed into a dealership that offers multiple services across the GTA and Eastern Ontario with an extended product line. We believe in working one-on-one with customers, identifying their needs, and delivering the best solutions through mutual partnership.
- LinkedIn followers
- 2,533
- People associated on LinkedIn
- 49
- Reported office locations
- 335 Matheson Blvd E, Mississauga, ON L4Z 1X8, CA
- 580 King St W, Brockville, Ontario K6V 3T5, CA
- 340 Jamieson Bone Rd, Belleville, Ontario K8N 5S8, CA
- 2900 Old Sheffield Rd, 8, Ottawa, Ontario K1B1A4, CA
- 1330 Mountain Ave, Winnipeg, Manitoba R2X 3A3, CA
- 851 77 Ave NW, Edmonton, Alberta T6P 1S9, CA
- 3504 66 Ave SE, Calgary, Alberta T2C 1P3, CA
- 6540 71 St, #1, Red Deer, Alberta T4P 3Y7, CA
- 2843 2 Ave N, Lethbridge, Alberta T1H 6S2, CA
- 210 48th St E, #3, Saskatoon, Saskatchewan S7K 6A4, CA
- 417 Maxwell Crescent, Regina, Saskatchewan S4N 5X9, CA
- Other recorded names
- Hansler Industries
- Specialties
- Warehousing
- Logistics
- Material Handling
- and Transport
- Profile identifies a recruitment agency
- No
Since 1953, our business has always dedicated itself to providing premium equipment and helping organizations service their customers better. Today, our core values hold strong as we’ve developed into a dealership that offers multiple services across the GTA and Eastern Ontario with an extended product line. We believe in working one-on-one with customers, identifying their needs, and delivering the best solutions…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 51-200 employees |
| Headquarters | Mississauga, ON |
| Organization type | Privately Held |
| Year founded | 1953 |
| Specialties | WarehousingLogisticsMaterial Handlingand Transport |
| Open jobs on Jobsy | 4 |
| View page |
Hansler Industries is an established material handling equipment dealership with 60 years of excellence in Canada. With an entrepreneurial spirit and customer focused approach, Hansler has achieved continuous growth year over year. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. Hansler Industries is an integral entity of Leavitt Industrial Group.
The Opportunity
Hansler Industries is looking for a detail-oriented and customer-focused Service Dispatcher to join our team in Mississauga, Ontario. As the Service Dispatcher, you will be responsible for the coordination of Service jobs, including scheduling and assigning work to Technicians, and ensuring that services offered meet or exceed the requirements of internal and external customers.
Essential Duties & Responsibilities
As the Service Dispatcher, your key responsibilities will include:
- Scheduling, coordinating, and assigning jobs to Service Technicians
- Managing new and ongoing work orders using an ERP system
- Utilizing the service scheduler to prioritize and schedule appointments
- Communicating with Service and Parts team members to ensure workloads are optimized, and customer needs are managed proactively
- Managing incoming job leads using established processes
- Maintaining professional and effective communication with customers
- Managing the WIP Report and billing for customers, including reviewing invoice proposals for accuracy
- Ensuring adherence to safety programs and initiatives, and ensuring incident reports are completed when needed
Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:
- 1 to 3 years of previous work experience related to automotive or equipment service, dispatching, or scheduling
- Strong proficiency with MS Office Suite (Word, Excel, Outlook)
- Excellent organizational skills and planning skills
- A customer-oriented mindset
- Strong attention to detail and excellent verbal and written communication skills
- Strong interpersonal skills, including the ability to work effectively with internal and external customers at all levels
- Ability to prioritize and manage multiple demands in parallel
Benefits & Perks
Hansler Industries is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:
- Company paid medical health care plan for you and your dependents
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life Insurance, short term disability, and travel insurance
- Sick leave plan – 100% employer paid
- Employee assistance programs
- RRSP matching
- Ongoing professional development opportunities
The base pay range for this role is: $52,000 to $57,000 annually, depending on experience.
This is an onsite role based in Mississauga, Ontario.
Hansler Industries would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
#HanslerIndustries
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