Posted 8 days ago
Service Manager
@ Dilawri Group of Companies
Calgary, Alberta
SIGNALS
Overview
Dilawri Group of Companies is hiring a full-time Service Manager to oversee the entire dealership service department, including operations, costs, safety, compliance and customer experience. The role supervises and coaches service staff and helps diagnose vehicle problems. Two or more years of service department management experience, or several years as a senior service advisor, is required.
Responsibilities:
- Oversee all aspects of the dealership service department
- Manage operational and maintenance costs and safety of operations
- Direct procurement of equipment, materials and parts
- Assist in diagnosing vehicle problems
- Oversee hiring, training, supervising and coaching of service staff
Requirements summary:
- 2+ years of service department management experience, or several years as a senior service advisor
- Strong aptitude for technical and mechanical repairs
- Ability to analyze actions and plan effectively
- Growth mindset and commitment to continuous learning
- Honest, trustworthy and focused on customer experience
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 2+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Perks mentioned | Employee discount, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dilawri Group of Companies
| Field | Value |
|---|---|
| Open jobs on Jobsy | 28 |
Job description
Join Canada’s Largest Automotive Group
If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.
With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the , we are also committed to making a meaningful impact in the communities we serve.
Discover how you can build your career with
Position Overview
Dilawri Group of Companies is actively searching for a Service Manager to join the team at Dilawri Group!
Primary Duties And Responsibilities
In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
Discover Dilawri.
If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.
With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the , we are also committed to making a meaningful impact in the communities we serve.
Discover how you can build your career with
Position Overview
Dilawri Group of Companies is actively searching for a Service Manager to join the team at Dilawri Group!
Primary Duties And Responsibilities
- This position reports to upper management and is responsible for working attentively in overseeing and managing the service process and experience in its entirety.
- The Service Manager is devoted to ensuring safety and customer satisfaction as well as overall department success.
- A key objective of the Service Manager is to create brand loyalty. The Service Manager is focused on upholding and promoting our dealership's value and brand standards to create an unparalleled customer experience in the service department.
- As a team player, the Service Manager strives to develop collaborative relationships throughout the dealership.
- Oversee all aspects of dealership service department, including operational performance, operational & maintenance costs, safety of operation, plus compliance with applicable laws and regulations
- Directs procurement of all types of company-owned-and-operated automotive equipment, materials, supplies, and also parts required to maintain automotive equipment, garages, and storage facilities.
- Assist in problem solving, and diagnosing vehicle problems.
- Oversee hiring, training, supervising, and coaching of service department employees.
- Ability to review and analyze actions regularly to determine how to better utilize time and plan more effectively
- Possess a strong aptitude for technical/mechanical repairs
- 2+ years of service department management experience is required to be considered for this role or several years as a senior level advisor.
- You have a growth mindset and are continuously innovating and developing your skills.
- You are honest, trustworthy and care about providing the best possible customer experience.
- You are passionate about making a difference.
- You thrive in an environment that supports collaboration and respect.
In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
- Discounted employee vehicle purchase program
- Job-specific coaching & training programs
- Comprehensive health & dental plans
- Employee wellness & assistance programs
- Employee social events
Discover Dilawri.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.