Posted 5 days ago
Service Manager, Edson
@ Fountain Tire
Edson, Alberta
Overview
Fountain Tire Edson is hiring a Service Manager to run the service department, drive productivity and quality, and keep customers satisfied. The role oversees mechanical and tire services, manages technicians and the shop floor, and handles quotes and customer authorizations. Pay is $75,000 to $80,000 plus an incentive bonus, on regular day shifts.
Responsibilities:
- Oversee mechanical and tire service operations
- Set quality standards and assign technician work
- Provide service quotes and obtain customer authorization
- Address customer complaints professionally
- Maintain shop cleanliness and safety
Requirements summary:
- 5+ years automotive industry experience
- Advanced knowledge of commercial mechanical and tire services
- Commercial vehicle and out-of-province inspection certifications
- Proven leadership and operations focus
- Strong communication and interpersonal skills
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Manages people | Yes |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Licences & certifications | Commercial vehicle inspection certification |
| Perks mentioned | Retirement plan, Performance bonus, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fountain Tire
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We're on this road together.
Full company description
Fountain Tire offers a wide range of car, pick-up, commercial truck, and specialty tires, as well as custom wheels, product repair services, and complete automotive service, for any make and model of vehicle. Our vision is to be the best tire dealer in Canada. We are committed to providing our customers with outstanding service and high performance products of excellent quality and value. If you’ve got the tools, training and knowledge to achieve this vision, we want you to be part of our team!
- LinkedIn followers
- 8,390
- People associated on LinkedIn
- 1,186
- Reported office locations
- Edmonton, CA
- Business categories
- Automotive
- Sales
- Motor Vehicle Repair & Maintenance
- Construction, repair and maintenance
- Other recorded names
- Fountain Tire
- Specialties
- Retail Management
- Automotive Services
- and Customer Service
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Fountain Tire offers a wide range of car, pick-up, commercial truck, and specialty tires, as well as custom wheels, product repair services, and complete automotive service, for any make and model of vehicle. Our vision is to be the best tire dealer in Canada. We are committed to providing our customers with outstanding service and high performance products of excellent quality and value. If you’ve got the tools…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Edmonton |
| Organization type | Privately Held |
| Year founded | 1956 |
| Specialties | Retail ManagementAutomotive Servicesand Customer Service |
| Open jobs on Jobsy | 103 |
| View page |
Overview
Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.
What Does Fountain Tire Offer?
- Competitive wages based on experience: $75,000 to $80,000 + Incentive Bonus
- Comprehensive health, dental, and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirement
- Regular day shift schedules
- Great discounts for you and your family on tires, parts, and mechanical services
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager, your duties will include:
- Overseeing and managing mechanical and tire services
- Setting quality standards and maintaining the quality of all shop activities
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up
- Recommend tire service, specialty tire service, wheel and mechanical service to customers
- Ensuring completion of shop maintenance and repair work
- Addressing customer complaints and inquiries in a courteous, professional manner
- Advising technicians of work that must be completed
- Ensuring technicians compliance with company standards regarding quality, safety, and customer service
- Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
- Maintaining the cleanliness of the shop
Our ideal candidate has/is:
- 5+ years of automotive industry experience
- Must have an advanced knowledge of mechanical and tire services in a commercial automotive environment
- Dedication to providing exceptional customer service
- Proven leadership ability, with a strong focus on operations and business processes
- Commercial vehicle inspection program and out of province inspection certifications
- High level of integrity and accountability
- Ability to develop and maintain effective relationships with team members and customers
- Strong communication, and interpersonal skills
- Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
- Flexible, patient, and calm when working with tight schedules
Interested and qualified? Please apply on-line or in-store today!
Journal
Only you can see this. Kept on this device, and in your account when you sign in.