Posted 25 days ago
Service Manager
@ Nors
Red Deer, Alberta
Overview
Nors is hiring a Service Manager in Red Deer, AB to run the day-to-day operation of the service department and help lead the branch. The role covers forecasting service needs, recruiting and developing staff, processing work orders and tracking department performance. The posting states a Monday to Friday schedule, a salary of $115,000 to $125,000 a year, health and dental benefits and a company-sponsored RRSP/pension plan.
Pay:
$115,000–$125,000 a year
Responsibilities:
- Manage day-to-day operations of the service department
- Forecast and plan service requirements with the Branch Manager
- Recruit, develop and coach service staff
- Process work orders and set repair methods and job flows
- Track department performance against goals
Requirements summary:
- Strong organizational and communication skills
- Excellent customer relations skills
- Good computer and systems knowledge
- Strong technical expertise
- Post-secondary education or equivalent work experience
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-12
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-17
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Perks mentioned | Retirement plan, Visa sponsorship |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Nors
| Field | Value |
|---|---|
| Open jobs on Jobsy | 45 |
With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.
Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.
Ready to take the next step in your career?
Your new opportunity might be right here.
We are looking for a Service Manager to join our team in Red Deer, AB.
What will you find here?
- $115,000 - $125,000 annual Salary
- Health and Dental Benefits
- Company-sponsored RRSP/Pension Plan
- Monday - Friday Schedule
- A supportive team environment where your growth matters
- Close mentorship and coaching from our leadership
- The satisfaction of making a real impact every day
What's the challenge?
As the Service Manager, you play an integral role in managing the day‐to‐day operation of the service department in compliance with the company’s established policies and procedures. As well as ensuring compliance with environmental regulations and safety program. Working with the branch manager, you play a key role in attaining the company’s short and long‐term objectives. As part of the leadership team, you play a key role in recruiting and developing our employees.
Position Outline
- Forecast and plan service requirements in conjunction with the Branch Manager
- Recruitment and People Development
- Leadership Development
- Conduct monthly service meetings to communicate company objectives and policies
- Determine repair methodologies and job flows to maximize the efficiency of the service department, and to maintain high levels of customer satisfaction and department profitability
- Work Order Processing
- Measure department performance with appropriate metrics and achieve set goals
What do we expect from you?
Experience Required:
- Strong organizational skills
- Good communications skills
- Excellent customer relations skills
- Good computer and systems knowledge
- Strong Technical Expertise
Education Required:
- Post secondary education or equivalent work experience
Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you!
At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.
All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.
making it work. making it happen.
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