Posted last month
Services Coordinator - Home Care
@ Qualicare Homecare, BC
Vancouver, British Columbia
Overview
Qualicare Homecare in BC is hiring a full-time Services Coordinator to manage client scheduling, caregiver and client communication, and documentation across the Lower Mainland. The role includes after-hours on-call duties from time to time. The posting lists a Wednesday to Sunday full-time schedule, competitive wages, health and dental insurance, and flexible work-from-home options.
Pay:
$50,000–$65,000 a year
Responsibilities:
- Schedule clients with caregiving services
- Ensure compliance with standards of care
- Respond promptly to client and employee inquiries
- Track and validate client documentation
- Assess client satisfaction and handle incidents
Requirements summary:
- Healthcare field experience preferred
- Scheduling software experience preferred
- Strong customer service skills
- High attention to detail
- Ability to work with little direct supervision
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2026-09-25
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | weekends |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Qualicare Homecare, BC
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Home Care for every need.
Full company description
Qualicare is your family’s partner for personalized home care. Whether the need for home care has been growing over time or your loved one’s circumstances have changed overnight, you’ve got difficult decisions to make, wishes to honour, and busy lives to juggle. You shouldn’t have to figure it all out on your own. From delivering specialized home care to managing everyday tasks, or simply keeping your loved one company, we’ll work with you to develop a custom home care plan that compassionately responds to your loved one’s needs, for as long as you need us.
- LinkedIn followers
- 144
- People associated on LinkedIn
- 7
- Reported office locations
- Vancouver, CA
- Port Coquitlam, CA
- Surrey, CA
- Delta, CA
- Burnaby, CA
- Other recorded names
- Qualicare Homecare, BC
- Qualicare, Kamloops
- Qualicare Home Care BC
- Specialties
- Nursing
- Caregivers
- Personal Care
- In-Home Assistance
- Dementia Care
- Alzheimers Care
- Fall Prevention
- Homemaking
- Overnight
- Palliative Care
- Meal Preparation
- Light Housekeeping
- and Companionship
- Profile identifies a recruitment agency
- No
Qualicare is your family’s partner for personalized home care. Whether the need for home care has been growing over time or your loved one’s circumstances have changed overnight, you’ve got difficult decisions to make, wishes to honour, and busy lives to juggle. You shouldn’t have to figure it all out on your own. From delivering specialized home care to managing everyday tasks, or simply keeping your loved one…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 51-200 employees |
| Headquarters | Vancouver |
| Organization type | Privately Held |
| Year founded | 2016 |
| Specialties | NursingCaregiversPersonal CareIn-Home AssistanceDementia CareAlzheimers CareFall PreventionHomemakingOvernightPalliative Care |
| Open jobs on Jobsy | 28 |
| View page |
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Benefits/Perks
- Full-time hours - Wednesday to Sunday
- Competitive Wages
- Continuing education programs
- Making a difference in the lives of those dealing with medical illnesses and age-related complications
- Career Advancement
- Free education and training with QPath Career Pathways Program
Overview
Qualicare Home Care is looking for compassionate, caring, and reliable individual to join our growing team as a Services Coordinator. Qualicare offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families. Our clients are located throughout the Lower Mainland and we have offices in Vancouver, Surrey, and Port Coquitlam.
Job Summary
The Services Coordinator performs the majority of functions related to client management such as scheduling, client and caregiver communication, and more. She/he organizes and schedules clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organization’s policies and procedures.
There will be a requirement to be on call after regular business hours from time to time.
Responsibilities
- Effectively meets the needs of each client by scheduling the client with caregiving services
- Ensures compliance with standards of care
- Monitors referral trends and anticipates increases/decreases
- Responds to client/employee inquiries immediately
- Ensures all relevant information is received either in written/verbal/electronic format
- Assists with tracking and validating client-related documentation
- Assesses client satisfaction
- Responds promptly to incidents/complaints/compliments, documenting completely and relaying information to Care Coordinator immediately
Qualifications
- Experience in the healthcare field is preferred
- Knowledgeable in all Windows applications
- Experience with scheduling software is preferred
- Strong customer service skills
- High attention to detail
- Strong problem-solving skills
- Self-directing with the ability to work with little direct supervision
- Excellent customer service skills
- Experience with direct employee supervision
Flexible work from home options available.
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