Posted 4 days ago
Shift Supervisor
@ Tim Hortons | M.C. Campbell Holdings Corp.
Napanee, Ontario
Overview
Tim Hortons is hiring a full-time Shift Supervisor in Napanee to lead the shift team and keep guest service, order accuracy and food safety on track. The role includes day, evening and weekend rotation and starts at $19 per hour. The posting lists a health benefits package, discounted meals and cross-training.
Pay:
$19 an hour
Responsibilities:
- Lead and coach team members during the shift
- Oversee front counter and drive-thru efficiency and order accuracy
- Control costs through portion control and preparation quantities
- Enforce Tim Hortons food safety standards
- Maintain a clean, safe and organized restaurant
Requirements summary:
- Positive, guest-focused attitude
- Strong organization and communication skills
- Experience supporting others in a fast-paced environment
- Supervisor or team lead experience is an asset
- Calm problem-solving while multitasking
- Available for day, evening and weekend rotation
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · higherme
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Food & beverage |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Perks mentioned | Employee discount, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tim Hortons | M.C. Campbell Holdings Corp.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
Come Join our Tim Hortons Family!
At Tim Hortons, we strive to create an environment where our Guests feel at home! We are looking for someone who is highly motivated, energetic, compassionate & supportive who thrives in a team environment to fulfill a full-time position as Shift Supervisor! In joining our Team, you will instantly become a part of our Tim Hortons family in Napanee where you will make lasting impressions on both your neighbors & our Guests. As Shift Supervisor you will be responsible for ensuring that our Team delivers exceptional products with memorable guest experiences alongside our management team.
Roles & Responsibilities
Lead and support team members with servant leadership during your shift to deliver exceptional guest satisfaction
Maintains a Guest First mentality while leading by example
Oversee front counter & drive thru efficiency to help keep orders accurate & timely
Aid in controlling costs through portion control and preparation quantities to help reduce waste
Coach, motivate and bring out the best in your team
Abide by and implement Tim Hortons Food Safety standards
Maintain a clean, friendly, safe, and well organized restaurant environment
Handle day-to-day shift priorities, respond to guest needs, and keep service moving efficiently
Must be available to work day, evening & weekend rotation
Complete additional weekly/monthly tasks assigned by restaurant manager
What you bring
A positive, guest-focused attitude with excellent organization & communication skills
Experience supporting others in a fast-paced environment (supervisor or team lead experience is an asset)
Confidence in problem-solving and staying calm while multitasking
Respect for procedures, safety, and quality standards
Why you’ll love it here
Mission-driven work that puts people first
Health Benefits Package (Premium Company Coverage)
Starting wage at $19/hour - Willing to recognize years of experience
Discounted food/meals
Cross-trained in all positions to build your knowledge/confidence
A team environment where your leadership makes a real impact
Opportunities for growth, learning, and career development
If you’re ready to lead with enthusiasm, support your team, and create great guest experiences every day, we’d love to meet you!
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-Double™ coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada's favourite coffee. Tim Hortons is Canada's largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
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