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Posted 2 months ago

Shift Supervisor

@ VERN'S PIZZA MARTENSVILLE

Martensville, Saskatchewan

Full-time
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SIGNALS

Overview

Vern's Pizza Martensville is hiring a full-time Shift Supervisor to oversee team members on shift, enforce operating standards and keep customer service high. The role includes supervising, training and reporting on staff performance, and working in various positions during busy periods.

Responsibilities:

  • Supervise team members on shift and enforce operating standards
  • Work in various positions during busy periods
  • Handle customer and employee issues and escalate as needed
  • Train and support new staff members
  • Report team performance and safety incidents to the Manager

Requirements summary:

  • Positive attitude and strong focus on customer service
  • Ability to lead and supervise a team
  • Knowledge of food safety and health and safety practices
  • Ability to react calmly to negative issues

Tools & skills

Source and dates

Job-board feed · saskjobs

Employer posting date
2026-09-05
First seen by our source
2026-10-10
Source record updated
2026-10-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentFood & beverage
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore, Restaurant or kitchen
PositionSitting and standing
Physical demandsphysical moderate · computer low

Summary and details written by AI from the posting; the employer’s posting is the authority.

VERN'S PIZZA MARTENSVILLE

FieldValue
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Job description

Description

The Verns Pizza shift supervisor position requires the supervision of team members on shift to ensure the standards of all operations are maintained as outlined by the Manager. The role is operational in nature and has a strong emphasis on customer service and positive attitude. The role of the supervisor is to ensure our product is offered to our customers in an exceptional and positive manner at all times.

Works alongside other staff members and ensures optimal product satisfaction
Complies with and enforces all operating standards
Updates and keeps all staff members informed on duties for each shift
Supervises team members in a positive way to ensure all standards and procedures are upheld
Ensures optimal team member coverage at all times and works in various positions during busy periods to maintain operational efficiency and integrity
Escalates to manage any issues and or problems (customer and employee-related)
Ensures all staff members are following restaurant policies (meal and break policies, cell phones, food safety, cash policies)
Assists the Manager in recruitment and retention strategies
Leads by example and demonstrates the importance of customer service and employee equality
Treats all customers with respect and demonstrates our value offering to customers
Reacts in a positive way to negative issues arising during the shift
Provides ongoing and specific direction to all team members
Supports and trains new staff members to ensure operational integrity
Reports to Manager on team members performance
Encourages a positive and supportive work environment for all staff members
Works in compliance with the occupational health and safety legislation
Enforces and abides by all safe work practices and procedures
Ensures health and safety policies are followed during the shift
Informs the Manager of all injuries/illness, accidents, unsafe conditions, security incidents and any concerns that may arise

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