Posted yesterday
Smart Security Field & Technical Support Specialis
@ AlarmTek Security Systems of Canada Inc.
Saskatoon, Saskatchewan
Overview
AlarmTek Security Systems of Canada Inc. is hiring a full-time Smart Security Field and Technical Support Specialist in Saskatoon. The role splits time between office-based technical support and on-site installation, service and troubleshooting at customer locations. The posting states a valid drivers licence and travel to customer sites are required.
Responsibilities:
- Troubleshoot alarm systems, sensors, cameras and connectivity issues
- Guide customers through step-by-step solutions by phone and email
- Install, configure, test and service security and connected devices
- Diagnose wiring, networking and equipment issues on site
- Document support cases, work orders and inventory
Requirements summary:
- Logical troubleshooting and clear customer communication
- Comfort with mobile apps, connected devices and basic networking
- Safe use of hand and power tools and ladders
- Valid drivers licence and willingness to travel to customer sites
- Ability to lift and carry up to 40 lbs
Tools & skills
Source and dates
Job-board feed · saskjobs
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 40 lb · computer moderate |
| Languages | English |
| Licences & certifications | Valid drivers licence |
| Driver’s licence | required |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AlarmTek Security Systems of Canada Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Description
THE OPPORTUNITY
Some days youll solve a customers problem from our Saskatoon office. Other days youll grab your tools, head into the field and solve it in person. Thats exactly what this role is built for.
AlarmTek is a family-owned Canadian security company built in Saskatoon. Were looking for someone who combines the mind of a technical troubleshooter with the hands-on ability of a field technician. Your schedule will flex between office support and customer locations based on installation, service and technical-support demand.
WHAT YOULL DO
Troubleshoot alarm systems, sensors, cameras, video doorbells, apps and connectivity issues.
Guide customers through clear, step-by-step solutions by phone, email and support systems.
Install, configure, test and service AlarmTek security and connected devices.
Diagnose field issues involving equipment, wiring, networking and connectivity.
Teach customers how to confidently use their systems.
Document support cases, work orders, equipment and inventory accurately.
Escalate complex issues and coordinate with other AlarmTek teams when needed.
YOULL BE A STRONG FIT IF YOU
Think logically and enjoy figuring out why something is not working.
Communicate clearly with customers who may not be technically confident.
Are comfortable with mobile apps, connected devices and basic networking.
Can safely use common hand and power tools and work from ladders.
Hold a valid drivers licence and can travel to customer locations.
Are organized, dependable, coachable and committed to following through.
Can lift and carry up to 40 lbs and work in typical residential and commercial environments.
Journal
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