Posted 17 days ago
Social Media Coordinator
@ West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, Alberta
Overview
West Edmonton Mall Property Inc. is hiring a Social Media Coordinator to grow the digital presence of West Edmonton Mall and Fantasyland Hotel. The role covers content creation, community engagement, CRM scheduling and reporting, and attending evening and weekend events. The position is full-time, salaried based on experience, and requires flexible evening and weekend availability.
Responsibilities:
- Create photo and video content for all major social platforms
- Engage with guests and monitor comments and direct messages
- Schedule posts and report analytics using CRM tools
- Attend events in evenings and weekends to capture content
Requirements summary:
- One to two years of social media marketing experience
- In-depth knowledge of Instagram, Facebook, X, LinkedIn, TikTok and YouTube
- Experience with Hootsuite, Asana, Monday.com, Canva and CapCut
- Strong photo, video and written content skills
- Ability to pass a basic security clearance
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Marketing |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Education | College diploma (preferred) |
| Fields of study | Marketing, Communications, Public Relations |
| Security clearance | Reliability status |
| Perks mentioned | Four-day work week |
Summary and details written by AI from the posting; the employer’s posting is the authority.
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
West Edmonton Mall Developed, owned, managed and operated by Triple Five®, the stores, attractions and services at West Edmonton Mall®, located in Edmonton, Alberta, Canada, combine to form the most comprehensive retail, hospitality and entertainment complex on Earth. As the prototype for mixed-use entertainment facilities, West Edmonton Mall remains the benchmark by which all other entertainment-oriented malls are judged. Fantasyland Hotel Located directly inside West Edmonton Mall, world-renowned Fantasyland Hotel allows guests convenient access to the shops, restaurants, and attractions that WEM hosts. Featuring standard guest rooms along with unique theme rooms such as Polynesian, Princess, and Roman, Fantasyland Hotel provides guests with an unforgettable stay. Guests travelling for business, may be eligible for the Fantasy Corporate Rate. In addition to the famous guest rooms, Fantasyland Hotel features 25,000 square feet of conference space, perfect for weddings, corporate events, or conferences. Lastly, the talented Fantasyland Hotel culinary team will ensure guests’ taste buds are satisfied whether dining at L2 Grill or having an exceptional meal in the hotel banquet space.
- LinkedIn followers
- 9,087
- People associated on LinkedIn
- 472
- Reported office locations
- 1755, 8882 170 Street, Edmonton, Alberta T5T 4J2, CA
- Business categories
- Hospitality
- Retail
- Shopping Mall
- Culture & Entertainment
- Arts, entertainment and recreation
- Other recorded names
- West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
- West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
- Specialties
- Shopping
- Shopping Centres
- Retail
- Hotels
- Hospitality
- Tourism
- Property Management
- Development
- Leasing
- Marketing
- Human Resources
- Business Development
- Information Technology
- Security
- Operations Management
- Recreation
- Amusement Parks
- and Restaurants
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
West Edmonton Mall Developed, owned, managed and operated by Triple Five®, the stores, attractions and services at West Edmonton Mall®, located in Edmonton, Alberta, Canada, combine to form the most comprehensive retail, hospitality and entertainment complex on Earth. As the prototype for mixed-use entertainment facilities, West Edmonton Mall remains the benchmark by which all other entertainment-oriented malls are…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Edmonton, Alberta |
| Organization type | Privately Held |
| Year founded | 1981 |
| Specialties | ShoppingShopping CentresRetailHotelsHospitalityTourismProperty ManagementDevelopmentLeasingMarketing |
| Open jobs on Jobsy | 37 |
| View page |
The Social Media Coordinator is responsible for enhancing West Edmonton Mall and Fantasyland Hotel’s digital presence by developing compelling content, engaging with the online community, and providing exceptional customer support through social media channels and CRM tools.
PRIMARY RESPONSIBILITIES:
- Create compelling photos and video content that highlights West Edmonton Mall and Fantasyland Hotel in a positive and engaging manner across all social media platforms, including Instagram, Facebook, X (Twitter), TikTok, LinkedIn, and YouTube.
- Collaborate with the Social Content Specialist and Social Media Coordinator to ideate content, set social media goals, and create visual and written communication that connects with target audiences.
- Actively engage with West Edmonton Mall and Fantasyland Hotel’s online community by monitoring and responding to guest comments, identifying high-quality user generated content, and monitoring DM responses to ensure accuracy.
- Utilize CRM tool to schedule, monitor, and provide analytics/reporting for social media posts across multiple accounts.
- Write engaging, on-brand copy that connects with target audiences while ensuring factual and grammatical accuracy.
- Review social media posts for accuracy and brand alignment, monitor and remove any inappropriate comments in accordance with West Edmonton Mall and Fantasyland Hotel’s social media guidelines.
- Attend West Edmonton Mall and Fantasyland Hotel events, including in the evenings and weekends as needed, to conduct live coverage and collect photo/video content for future use.
- Stay up to date on the latest social media trends, innovations, and best practices to further enhance West Edmonton Mall and Fantasyland Hotel’s social media presence.
- Maintain strong knowledge of West Edmonton Mall and Fantasyland Hotel’s offerings and experiences to serve as an ambassador for the property and provide accurate information to guests.
DESIRED QUALIFICATIONS:
- Minimum 1 to 2 years of experience with social media marketing and management.
- Degree or certificate in Marketing, Communications, Public Relations, or a related discipline is an asset.
- In-depth knowledge of social media channels including Instagram, Facebook, X (Twitter), LinkedIn, TikTok, and YouTube.
- Experience using social media management and content creation tools such as Hootsuite, Asana, Monday.com, Canva, and CapCut.
- Experience with digital photography, video production, and photo editing software is an asset.
- Excellent multi-tasking, organizational and critical thinking skills with the ability to work in a fast-paced, ever evolving environment.
- Strong content creation skills, including photo, video, and written communication.
- Self-motivated and resourceful, with the ability to ideate and solve problems effectively.
TERMS OF EMPLOYMENT:
- This is a full-time position that requires flexible availability on evenings and weekends.
- This is a salaried position that depends on experience and qualifications.
- This position qualifies for West Edmonton Mall’s Four-Day Work Week Program following the successful completion of a minimum three-month probation period.
- Must be able to pass a basic security clearance.
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