Posted 2 months ago
Solutions Architect (ServiceNow)
@ CGI
Sherbrooke, Quebec
SIGNALS
Overview
CGI is hiring a Solution Architect to lead the implementation, evolution and governance of a strategic ServiceNow platform for clients. The role sets solution direction, validates designs, oversees integrations and mentors ServiceNow team members, working hybrid in Sherbrooke or Saguenay.
Responsibilities:
- Guide solution direction and overall architectural consistency for ServiceNow
- Validate solution designs and development quality
- Oversee integrations and OOTB governance
- Support citizen request, ITSM and PSDS feature delivery
- Mentor ServiceNow team members and serve as client reference
Requirements summary:
- Experience architecting ServiceNow solutions
- Functional and technical analysis skills
- Knowledge of ServiceNow best practices
- Ability to lead architecture discussions
- Mentoring and leadership experience
Tools & skills
Source and dates
Source type not verified · njoyn
- Employer posting date
- 2026-09-13
- First seen by our source
- 2026-10-17
- Source record updated
- 2026-10-17
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CGI
| Field | Value |
|---|---|
| Company size | 10001+ |
| Headquarters | E-Commerce Place |
| Open jobs on Jobsy | 514 |
Job description
Lead the successful delivery of strategic initiatives at the heart of a dynamic, innovation-driven organization!
CGI is looking for a Solution Architect to join our team and contribute to the implementation, evolution, and governance of a strategic ServiceNow platform for our clients. This role is part of a multidisciplinary team that includes senior ServiceNow developers, a business analyst, and a QA analyst. In this position, you will be responsible for guiding solution direction, ensuring overall architectural consistency, and supporting the delivery of features related to citizen requests, internal services, ITSM processes, integrations, and specialized modules such as PSDS.
As a Solution Architect, you will work in a digital transformation environment where architectural quality, user experience, alignment with ServiceNow best practices, functional and technical rigor, and the ability to support client teams are top priorities. You will serve as the overall architect of the ServiceNow solution and the primary point of reference for both clients and the delivery team. If you are comfortable leading architecture discussions, engaging in functional analysis, validating solution designs, ensuring development quality, overseeing integrations, promoting out-of-the-box (OOTB) governance, and mentoring ServiceNow team members, CGI offers you an exciting opportunity to make a tangible impact on the success of our clients.
Work Model: Hybrid
Location: Sherbrooke or Saguenay
CGI is looking for a Solution Architect to join our team and contribute to the implementation, evolution, and governance of a strategic ServiceNow platform for our clients. This role is part of a multidisciplinary team that includes senior ServiceNow developers, a business analyst, and a QA analyst. In this position, you will be responsible for guiding solution direction, ensuring overall architectural consistency, and supporting the delivery of features related to citizen requests, internal services, ITSM processes, integrations, and specialized modules such as PSDS.
As a Solution Architect, you will work in a digital transformation environment where architectural quality, user experience, alignment with ServiceNow best practices, functional and technical rigor, and the ability to support client teams are top priorities. You will serve as the overall architect of the ServiceNow solution and the primary point of reference for both clients and the delivery team. If you are comfortable leading architecture discussions, engaging in functional analysis, validating solution designs, ensuring development quality, overseeing integrations, promoting out-of-the-box (OOTB) governance, and mentoring ServiceNow team members, CGI offers you an exciting opportunity to make a tangible impact on the success of our clients.
Work Model: Hybrid
Location: Sherbrooke or Saguenay
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