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Posted 2 days ago

Specialist, Client Services

@ Ryan ULC

Mississauga, Ontario

HybridFull-time2+ years experience
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SIGNALS

Overview

Ryan ULC is hiring a Specialist, Client Services to support Business Development Directors and Principals with lead generation, appointment setting, sales closing and follow-up. The role is full-time with hybrid and remote options, and the base salary range for Ontario is $55,000 to $71,500.

Responsibilities:

  • Effectuer des appels sortants et de prospection pour vendre produits et services
  • Organiser des rencontres entre les directeurs et les clients potentiels
  • Saisir et tenir à jour les informations clients dans Salesforce
  • Assurer le suivi des pistes et des demandes des clients

Requirements summary:

  • Environ 2 ans d'expérience en vente ou télémarketing
  • Expérience idéalement auprès des équipes finance et fiscalité
  • Maîtrise de Outlook, Excel et Word
  • Connaissance d'un outil CRM, Salesforce est un atout

Tools & skills

Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-04
First seen by our source
2026-11-05
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentSales
Experience2+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice, Home
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Encouraged to applyPeople with disabilities
Perks mentionedGenerous paid time off, Generous parental leave, Retirement plan, Tuition support, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Ryan ULC

FieldValue
Open jobs on Jobsy18
Job description

Why Ryan?

  • Hybrid and Remote Work Options

  • Award-Winning Culture

  • Generous Personal Time Off (PTO) Benefits

  • Up to 20 Weeks of Parental Leave Top-up (Adoption Included

  • Monthly Gym Membership OR Gym Equipment Reimbursement

  • Health and Dental Benefit Eligibility Effective Day One

  • RRSP with Employer Match

  • Tuition Reimbursement After One Year of Service

The Spécialiste, Services Client / Specialist Client Services is responsible for supporting the Business Development Directors and Principals with lead generation, appointment setting, sales closing, and follow-up and monitoring of all matters related to business development and support, for prospects and clients. This individual is responsible for ensuring that prospect priorities are appropriately and timely handled and will be assigned to a Client Services Team Leader. The CS Team Leader will be kept proactively informed of status of prospects.

Duties and Responsibilities:

  • Makes outgoing customer calls or cold calls in order to sell products and services
  • Arranges meetings for Directors and Principals with prospective clients
  • Accurately and efficiently enters customer information into Salesforce
  • Maintains a list of potential leads and follows up with those
  • Assists sales colleagues with arranging meetings and sales calls with customers
  • Contacts customers in response to correspondence or feedback
  • Maintain thorough understanding of Ryans products and services
  • Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops
  • Works closely with the Business Development team to create and manage sales campaigns

Education and Experience:

2 years sales or telemarketing, ideally in a role selling to the finance and tax teams.


Computer Skills:

Understanding of Microsoft tools including outlook, excel and word. The use of CRM tools ideally Salesforce is an advantage.


Work Environment:

  • Standard indoor working environment.
  • Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
  • Position potentially offers the ability to work from home occasionally and for flexible hours.
  • As many of our team members and clients are based in different time zones, occasional out-of-hours time may be necessary to accommodate calls.

Compensation Disclosure:

For Ontario based roles, the base salary hiring range for this position is $55,000 and $71,500. The Firm makes offers based on many factors, including qualifications and experience. Roles may be eligible for incentive compensation.


Equal Opportunity Employer: disability/veteran


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