Sr. Project Manager, Marketing & Comms

Job Description

Marketing & Communications is rebuilding how it works around AI, and this role helps deliver that change. As a Sr. Project Manager on the Transformation & PMO team, you will lead initiatives that change how a 750-person marketing organization operates: AI-enabled workflows, marketing technology enhancements, redesigns of marketing and communications processes, and the campaigns that depend on them.

This is not a coordination role. You will work directly with marketing leadership and partner with MarTech, MarComm, and Product teams. You will map how work happens today, help design how it should happen, and own delivery through adoption. If you want a PM role where process thinking and solution design are part of the job, and where your work visibly changes how a large organization operates, this is that role.

Key Responsibilities

• Lead cross-functional project teams through planning and execution of large-scale marketing projects, ensuring alignment with business goals
• Develop and maintain integrated project plans, schedules, budgets, and resources across concurrent projects, owning deliverables and dependencies
• Establish goals and KPIs, monitor progress against them, and proactively address risks, issues, and barriers to execution
• Facilitate process mapping and cross-functional working sessions to identify bottlenecks and rework, brainstorm and recommend solutions, and translate them into implementation plans with clear owners, timelines, and success measures
• Develop and maintain scalable, repeatable project management processes and standards
• Partner with internal customers and teams across MarTech, MarComm, Product, and other business units to understand needs, manage expectations, and keep stakeholders aligned
• Prepare and present status, performance, key risks, and recommended actions to leadership on a regular cadence, raising decisions and escalations early
• Drive adoption and a culture of accountability and continuous improvement, so delivered work is used and lessons learned are applied

Required Qualifications

• 6+ years of experience in project or program management, marketing operations, or a related role
• Track record of delivering large-scale, complex projects with multiple stakeholders under tight deadlines
• Ability to influence and lead without authority in a matrixed environment
• Experience working directly with senior stakeholders and leadership
• Hands-on experience applying Lean Six Sigma or similar continuous improvement methods, including process mapping and root cause analysis. Formal certification is not required
• Strong analytical skills, with the ability to use data to track progress and identify improvement opportunities
• Clear, concise written and verbal communication, including executive-ready status reporting and presentations
• Comfort operating in ambiguity and shifting priorities
• Customer-service mindset with experience supporting internal clients
• Bachelor's degree or equivalent experience

Preferred Qualifications

• Lean Six Sigma Black Belt training and certification
• Experience with project management tools such as Workfront
• Experience in marketing, communications, or corporate strategy and operations function

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New Position: This position is open due to an existing vacancy to support our evolving business needs.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role.In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $100,100 USD - $185,900 USD. For Ontario, Canada, the base compensation range for this role is $108,000 CAD - $158,000 CAD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at [email protected]. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com